Kiki made my experience very great and easy with her amazing customer service. She was super nice and made sure my kiddos got their ice-cream. She made us tasty milkshakes! Definitely will returning back! Kiki is the best!!!
Atmosphere: 5
Food: 5
Service: 5
Michael Hill
Exceptional Customer Service. We bought an ice cream cake, and they asked how far we had to drive. We told them about 20 mi. They supplied us with ice and a plastic bag to put the cake in. The cake was great as well.
Linda Shawver
The topping's were as hard as a rock. The ice cream wasn't the best. Seats Disgusting and tables were uncleaned.
Atmosphere: 2
Food: 1
Service: 2
EN TRANSPORT
I went to buy two double scoops, one Jamoca almond and the other cookies and cream. I paid $11 and received two single scoops instead of double scoops. This is unacceptable, and they steal your money right in your face.
Atmosphere: 2
Food: 2
Service: 2
Jeŕome
51 flavor is bull false advertising this place got 1star because there is no negative place needs to close
Atmosphere: 1
Food: 1
Service: 1
Yenifer Fields
We waited around inside for about 10 minutes. No one came to take our order. No one greeted us or said that it would just take a minute. No one working acknowledge that we were even there so we had to walk out
Daniel McCray
Being from Philadelphia, I must say this is the slowest Dunkin service I've ever seen. I spent 20 minutes in the drive thru for a coffee. There was only 2 ppl ahead of me. In-store experience was the same. You can make a pot of coffee and bake donuts faster than this location can l.
Service: 3
supraja gunreddy
Bad service
Lisa Anderson
If you are in HighPoint and dying for some Baskin-Robbins ice cream do not visit the location on Eastchester Rd. I ordered a 3 scoop butter pecan sundae with strawberry topping whip cream and nuts. I got a cup full of ice cream and ice indicating the ice cream may have been old, freezer burnt or just bad. There was no strawberry syrup with the tiny tiny I mean tiny less than a spoonful of strawberry chunks (pinky nail size) who doesn’t know you are suppose to put the toppings on before the whip cream and nuts. I will never go there again. Thanks for nothing Baskin-Robbins. A true waste of $7.36. Trust money not well worth spent. You really deserve no stars.
David Cornelius
Great service at the counter. I came in to pick up a few dozen doughnuts for my kids school parties and the employee at the counter was very patient with me and filled my order perfectly. I am very appreciative and so were my kids and their classmates, thank you
They never have what you want. Have gone 2x over the last month asking for mint chocolate chip milkshake and they never have it. Then you can't even go in to see their other flavors because the inside is closed. They never have anything or they choose when they feel like being open or not. Might as well close it indefinitely.
Jasmine Richardson
Zero out of 10 would not recommend. For some reason, the specific location has a bad habit of closing early and tell people to come back the next day. If your location is not supposed to close until 7 o’clock. There’s no reason that you’re shutting down at six I don’t care that you have to clean. I understand 15 minutes early but an hour early is unacceptable. And that’s no excuse , the last few times that I have been to this location no matter what time of day that I’ve been there they have been closed. This location is not a permanently close location. Not to mention they take forever in this location. I understand that everyone is shortstaffed. However, there’s no reason for y’all to have a line that takes a few minutes per person and y’all have four people in here. This is something that has been building overtime and I keep trying to give this location a chance because it’s close to me but I’m fed up.
Luna Aquarius
We waited around inside for about 10 minutes. No one came to take our order. No one greeted us or said that it would just take a minute. No one working acknowledge that we were even there so we had to walk out
Michael Payne
Worst, rudest service. After paying and waiting 15 mins for milkshake, decided to leave without.0/10
Kiki made my experience very great and easy with her amazing customer service. She was super nice and made sure my kiddos got their ice-cream. She made us tasty milkshakes! Definitely will returning back! Kiki is the best!!!
Atmosphere: 5
Food: 5
Service: 5
Exceptional Customer Service. We bought an ice cream cake, and they asked how far we had to drive. We told them about 20 mi. They supplied us with ice and a plastic bag to put the cake in. The cake was great as well.
The topping's were as hard as a rock. The ice cream wasn't the best. Seats Disgusting and tables were uncleaned.
Atmosphere: 2
Food: 1
Service: 2
I went to buy two double scoops, one Jamoca almond and the other cookies and cream. I paid $11 and received two single scoops instead of double scoops. This is unacceptable, and they steal your money right in your face.
Atmosphere: 2
Food: 2
Service: 2
51 flavor is bull false advertising this place got 1star because there is no negative place needs to close
Atmosphere: 1
Food: 1
Service: 1
We waited around inside for about 10 minutes. No one came to take our order. No one greeted us or said that it would just take a minute. No one working acknowledge that we were even there so we had to walk out
Being from Philadelphia, I must say this is the slowest Dunkin service I've ever seen. I spent 20 minutes in the drive thru for a coffee. There was only 2 ppl ahead of me. In-store experience was the same. You can make a pot of coffee and bake donuts faster than this location can l.
Service: 3
Bad service
If you are in HighPoint and dying for some Baskin-Robbins ice cream do not visit the location on Eastchester Rd. I ordered a 3 scoop butter pecan sundae with strawberry topping whip cream and nuts. I got a cup full of ice cream and ice indicating the ice cream may have been old, freezer burnt or just bad. There was no strawberry syrup with the tiny tiny I mean tiny less than a spoonful of strawberry chunks (pinky nail size) who doesn’t know you are suppose to put the toppings on before the whip cream and nuts. I will never go there again. Thanks for nothing Baskin-Robbins. A true waste of $7.36. Trust money not well worth spent. You really deserve no stars.
Great service at the counter. I came in to pick up a few dozen doughnuts for my kids school parties and the employee at the counter was very patient with me and filled my order perfectly. I am very appreciative and so were my kids and their classmates, thank you
Restaurantji Recommends
They never have what you want. Have gone 2x over the last month asking for mint chocolate chip milkshake and they never have it. Then you can't even go in to see their other flavors because the inside is closed. They never have anything or they choose when they feel like being open or not. Might as well close it indefinitely.
Zero out of 10 would not recommend. For some reason, the specific location has a bad habit of closing early and tell people to come back the next day. If your location is not supposed to close until 7 o’clock. There’s no reason that you’re shutting down at six I don’t care that you have to clean. I understand 15 minutes early but an hour early is unacceptable. And that’s no excuse , the last few times that I have been to this location no matter what time of day that I’ve been there they have been closed. This location is not a permanently close location. Not to mention they take forever in this location. I understand that everyone is shortstaffed. However, there’s no reason for y’all to have a line that takes a few minutes per person and y’all have four people in here. This is something that has been building overtime and I keep trying to give this location a chance because it’s close to me but I’m fed up.
We waited around inside for about 10 minutes. No one came to take our order. No one greeted us or said that it would just take a minute. No one working acknowledge that we were even there so we had to walk out
Worst, rudest service. After paying and waiting 15 mins for milkshake, decided to leave without.0/10
Incredibly slow service!!!
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