Jersey Mike's Subs

Great place to get a sub

Atmosphere: 5

Food: 5

Service: 5

I’ve been a loyal Jersey Mike’s customer for years and a rewards member, but this visit was extremely disappointing. I ordered my usual #26 (giant) and watched several customers—including someone who ordered after me—receive their food while mine hadn’t even been started.
After waiting with no updates, I briefly stepped outside and returned within five minutes. When I asked about my order, I was told they assumed I had left and didn’t want it without anyone confirming or communicating that to me. I was then told I “shouldn’t leave if I wanted my sub,” which felt rude and unprofessional. There was no apology and no effort to fix the situation.
I left feeling unwelcome and took my business to Firehouse Subs nearby, where I was greeted warmly and treated with courtesy. Amazing how simple customer service makes all the difference. This situation could have easily been avoided with better communication and training.(Store #1373

4117 Brian Jordan PL, High Point, NC 27265

Service: 1

Where is Mahogany,let us know..you fired the best manager..if anyone knows where Mahogany is,let her know she is missed and the company cancelled all catering orders from this place.. Mahogany you was the best,this store has went down..

Atmosphere: 1

Food: 1

Service: 1

Went to get a sub at 8:45 was told the grill and sandwich bar had been broken down…so I guess they don’t really close at 9pm.

The lettuce on the line wasn’t very fresh, so I kindly asked for some new lettuce, and they brought it out without any trouble, which I really appreciated. I did encounter a bit of attitude from an employee during my visit, which made the experience less warm and welcoming than I had hoped. Because of that, I think I might try visiting a different restaurant in the palladium next time.

Food: 4

Service: 2

Reid is Awesome come see him!!

Atmosphere: 5

Food: 5

Service: 5

The food is good. The only complaint I always place an order online and I always say no olive oil blend because I am counting calories and every time this location always put the oil on the bowl I order. This either sabotages the calorie count Or I just throw it away if I notice it before I eat. Just be carful when placing orders online at this location. I work right down the road and have ordered here several times and it’s always wrong

Thank you for the response and taking my feedback professionally. I have it another try today and it was right!! No oil just vinegar in the bowl which is what I requested. This is the best bowl yet! Changing my stars to five! Thank you again

Atmosphere: 5

Food: 5

Service: 5

The service was subpar. Every time I go to this location, they forget to provide me with my bacon for my club sub. I always ask for it to wrap because I don't like it on the stove. My husband got a Chipotle cheese cake. The person cut his bread very, very thin at the bottom. Also, they are not the most friendly.

Atmosphere: 3

Food: 5

Service: 2

Great subs but every time I'm here, they prioritize online orders over the guests actually in store. I'm not happy staring at them making subs while I have to wait

Atmosphere: 5

Food: 5

Service: 1

Everything was great, but a lot of activities are going on at the same time so make sure you let them know how many subs you are getting and what the toppings are. Sometimes two or three workers will be handling your sandwich

Would not honor their own coupons

Diarrhea for the second time. Something is not right with the food sanitation.

Waited 5 minutes at the cash register to order. 3 workers, nobody acknowledged me. They were working on other orders but still a long time to wait. I left without ordering. Plus chewing gum and sneezing on food.

The guys working were so friendly and the sun was absolutely amazing.

Ordered a pickup order consisting of two cold sandwiches at 5:58 and it was predicted to be ready at 6:13. I arrived at 6:25 and was told they were still working on them. A person who paid after I came in, received their sandwich before I received my order. I didn't get my order until nearly 6:40 which was 30 minutes later than expected. I didn't appreciate being late to my plans because of this 😞