Went through the drive thru this morning, got our breakfast. I ordered 3 meals. The girl ringing it in decided it would be better to break up my meal and charge Ă la cart, likely because the sausage egg McMuffin is on âsaleâ but the whole meal is.. itâs $5. So instead I got charged $1.50 drink, $2.50 sandwich and $2.49 hash brown⊠$6.50. Their screens have been broken for the longest time. I got my receipt and told the next window what happpebed, she goes to speak to the manager who doesnât come to the window and asks what she can do to make it right⊠well gosh, how about refunding the extra $1.50 I shouldnât have been charged? But she did nothing. And Iâm sure Iâm not the only person this store has over charged by breaking up a meal.
Atmosphere: 2
Food: 4
Service: 2
Jennifer Smith
The worst customer service!! I placed an order this morning in the drive thru. My order was never confirmed and I wasnât offered a receipt. After getting my food order and it wasnât correct, I was told I would have to drive back around and place another order. When I asked to speak to manager she was extremely rude and wouldnât provide her name. This manager even laughed saying you can call Freeman but they arenât going to do anything. I will add I have called and I still havenât received a call back. I wouldnât recommend going here since they donât care what the customer has to say and they donât feel they need our business. They need new management and a new owner!
Atmosphere: 1
Food: 1
Service: 1
Jaime Smith
Food was good and hot. If you haven't tried the new buffalo chicken sandwich, it's fire.
Atmosphere: 5
Food: 5
Service: 5
Reginald White Jr
Food was cold. No one like cold fries from Mcy
Atmosphere: 3
Food: 3
Service: 3
Robert Roy
Clean restroom, dining area neat and tidy. Staff friendly.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Quarter Pounder Hamburger
Elizabeth Smith
Food was good but even if you eat in they put your food in bags. Our food was good and fresh. They just didn't salt the fries.
Atmosphere: 4
Food: 4
Service: 4
Brittany Barber
It's your typical McDonald's. Food was fine. Dining room was clean. Staff was somewhat friendly
Atmosphere: 4
Food: 3
Service: 4
Matthew Martinez
Literally changing my review to 1. Has gotten overly expensive AND they aren't providing monopoly stickers on products clearly labeled when ordering that they should have the monopo stickers on them. Such a scam now.
Place is hit or miss, long waits after 8PM. Literally got ignored at the speaker for 3 minutes just for someone else to pull up in the other lane to get their order taken first. I seen no line and stopped by to just get some fries... I like for 10 minutes... was 1 car in front of me... fries a luke warm
Atmosphere: 3
Food: 3
Service: 2
Yasten Burton
Hi!
Today is my second time where I ordered a quarter pounder meal and my burger wasnât fresh. Iâve always been told that itâs made to order but that isnât quite the truth. When I order I usually go ahead and still ask just in case. The last time I waited and the burger still wasnât fresh and they told me when I pulled up that that were waited for me when I had just ordered through the drive thru. Today, my burger was terrible. I did make a phone call since I live across the street and I spoke to one of the managers. She was very professionally however , I told her I am a customer that doesnât mind waiting. My sister goes to the McDonaldâs as well and has the same problems. She usually has to go in to get it right. I asked that you all please do better. I always have to go on the other side for a fresh quarter pounder.
Atmosphere: 2
Food: 1
Service: 2
Terry Palmatier
Still amazed at only 1/2 slice cheese on my fish filet. All pics in ad ond online depict a whole slice of cheese with it hanging outside the bun.Called to voice my complaint and received a free small fries coupon!!!
Atmosphere: 4
Food: 1
Service: 3
Richard Nash
Quick and easy and tasty
Food: 5
Service: 5
Susan Farlow
I just ordered Steak, cheese & egg bagel, and hot Machiato, but I got bacon, egg, and cheese bagel. Tried to call them and no oneâs pick up!
Fast and good đŻ
Atmosphere: 5
Food: 5
Service: 5
Went through the drive thru this morning, got our breakfast. I ordered 3 meals. The girl ringing it in decided it would be better to break up my meal and charge Ă la cart, likely because the sausage egg McMuffin is on âsaleâ but the whole meal is.. itâs $5. So instead I got charged $1.50 drink, $2.50 sandwich and $2.49 hash brown⊠$6.50. Their screens have been broken for the longest time. I got my receipt and told the next window what happpebed, she goes to speak to the manager who doesnât come to the window and asks what she can do to make it right⊠well gosh, how about refunding the extra $1.50 I shouldnât have been charged? But she did nothing. And Iâm sure Iâm not the only person this store has over charged by breaking up a meal.
Atmosphere: 2
Food: 4
Service: 2
The worst customer service!! I placed an order this morning in the drive thru. My order was never confirmed and I wasnât offered a receipt. After getting my food order and it wasnât correct, I was told I would have to drive back around and place another order. When I asked to speak to manager she was extremely rude and wouldnât provide her name. This manager even laughed saying you can call Freeman but they arenât going to do anything. I will add I have called and I still havenât received a call back.
I wouldnât recommend going here since they donât care what the customer has to say and they donât feel they need our business.
They need new management and a new owner!
Atmosphere: 1
Food: 1
Service: 1
Food was good and hot. If you haven't tried the new buffalo chicken sandwich, it's fire.
Atmosphere: 5
Food: 5
Service: 5
Food was cold. No one like cold fries from Mcy
Atmosphere: 3
Food: 3
Service: 3
Clean restroom, dining area neat and tidy. Staff friendly.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Quarter Pounder Hamburger
Food was good but even if you eat in they put your food in bags. Our food was good and fresh. They just didn't salt the fries.
Atmosphere: 4
Food: 4
Service: 4
It's your typical McDonald's. Food was fine. Dining room was clean. Staff was somewhat friendly
Atmosphere: 4
Food: 3
Service: 4
Literally changing my review to 1. Has gotten overly expensive AND they aren't providing monopoly stickers on products clearly labeled when ordering that they should have the monopo stickers on them. Such a scam now.
Atmosphere: 1
Food: 1
Service: 1
Clean restrooms
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Place is hit or miss, long waits after 8PM. Literally got ignored at the speaker for 3 minutes just for someone else to pull up in the other lane to get their order taken first. I seen no line and stopped by to just get some fries... I like for 10 minutes... was 1 car in front of me... fries a luke warm
Atmosphere: 3
Food: 3
Service: 2
Hi!
Today is my second time where I ordered a quarter pounder meal and my burger wasnât fresh. Iâve always been told that itâs made to order but that isnât quite the truth. When I order I usually go ahead and still ask just in case. The last time I waited and the burger still wasnât fresh and they told me when I pulled up that that were waited for me when I had just ordered through the drive thru. Today, my burger was terrible. I did make a phone call since I live across the street and I spoke to one of the managers. She was very professionally however , I told her I am a customer that doesnât mind waiting. My sister goes to the McDonaldâs as well and has the same problems. She usually has to go in to get it right. I asked that you all please do better. I always have to go on the other side for a fresh quarter pounder.
Atmosphere: 2
Food: 1
Service: 2
Still amazed at only 1/2 slice cheese on my fish filet. All pics in ad ond online depict a whole slice of cheese with it hanging outside the bun.Called to voice my complaint and received a free small fries coupon!!!
Atmosphere: 4
Food: 1
Service: 3
Quick and easy and tasty
Food: 5
Service: 5
I just ordered Steak, cheese & egg bagel, and hot Machiato, but I got bacon, egg, and cheese bagel. Tried to call them and no oneâs pick up!
Service: 1
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