Papa Johns Pizza
1701 N Main St, High Point
(336) 886-1700
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
This is typically the Papa John’s location I order from, and I’ve never had an experience this poor before, which is why I’m leaving this review.
I placed an online order and received a notification that my pizza was ready. I ordered no cheese due to a dairy intolerance and possible allergy for my family. I’ve ordered this exact pizza from this location multiple times with no issue because there’s usually enough sauce to compensate for the lack of cheese. This time, the pizza was extremelyyyy dry.
When I mentioned the inconsistency, the employee told me the sauce is “measured with a spoon” and acknowledged that they’re “working on making sure everyone is doing the right thing.” I asked if the pizza could be remade with extra sauce, and I was told it would take about 10 minutes.
I waited over 10 minutes, returned inside, and found that the pizza hadn’t been started because an interview had come in. While I understand things happen, I had already paid and was waiting, and that should have been prioritized.
When the pizza was finally brought out to my car, it was still incorrect….this time in multiple ways. It was made with thin crust instead of regular, and the toppings were wrong. The entire pizza was supposed to have pepperoni, with half also having hamburger. Instead, pepperoni was only on one half and hamburger on the other, which was incorrect twice over.
This experience was frustrating from start to finish. I’m disappointed because this location has usually been reliable, but the lack of attention to detail, long wait, and repeated mistakes made this visit well below average. I requested a refund and left to go to sir pizza where I should’ve ordered from to begin with: Faithful in service, taste, and accuracy.
Atmosphere: 1
Food: 3
Service: 1
Garden pizza all im gonna say
Food: 5
Service: 5
The manager was rude she had no help and was taking her attitude out on customers
Atmosphere: 2
Food: 2
Service: 1
For a place that doesn't get much business this place is very slow the workers move extremely slow and do a lot of conversation rather than working and getting the orders done they need to do better
Atmosphere: 1
Food: 2
Service: 1
Waited an hour for a carry out pizza
Atmosphere: 1
Food: 1
Service: 1
Makes real good pizza and I'm not a pizza lover
Atmosphere: 5
Best pizza chain you can find.truly fresh ingredients
Atmosphere: 5
Food: 5
Service: 5
Delivery driver was rude Andy pizza was horrible and unsanitary
Food: 1
Service: 1
Papa John’s is one of the top pizza stores anywhere
Atmosphere: 5
Food: 5
Service: 5
Papa John's is a good pizza place to get your food and I have a friend that works there thank you for all you've done
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Parking: By
Kid-friendliness: Hhh
Wheelchair accessibility: Bhhytzd
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crust Pizza, Pepperoni Pizza, Blue Cheese Pizza
I placed an order for delivery. My items were delivered through door dash and not by a Papa John’s employee. I did not receive all of what I ordered. I called the Papa John’s store and spoke with a manager, she asked if I would like a refund and I said no because I really wanted what I ordered. She advised she would send someone out to give me the rest of my order but that did not happen. About an hour later I still haven’t received what I ordered, I called the store again and spoke with the same manager, I requested a refund. She said she will give me a refund. The manager seemed to be annoyed and had an attitude once we were getting off the phone.
Service: 1
Recommended dishes: Pizza
Not exactly sure when and why Papa Johns is suddenly partnering with Door Dash. Sending a warning to those who don't have exact cash in hand to give them because the Dasher is not going to carry change! I ordered directly from their website and selected the cash option.
Nice kids, the furthest thing from a new York pizza ..overcooked. sorry.
Ordered food from them for delivery and even gave a tip with card before food was delivered. The tracking app never showed that they came; there was no knock on the door and when I had a friend come over they asked me what was sitting in my porch and the delivery driver never knocked or confirmed delivery they just laid in on my porch and left. I didn’t even know my food had been delivered until my friend showed up. The food was cold and boxes were greasy. Tried calling the restaurant and they said they would give me a refund and still haven’t. Wouldn’t recommend
Atmosphere: 3
Food: 2
Service: 1
Loading...