I ordered 3 blacks coffees inside at 6534 Old Plank Rd, High Point, NC 27265 location. I waited 20-25 minutes as people came in as people and left. I had remind them of my order and they started making it. I was traveling to western New York, trying to beat the snow storm so every minute counted. Had my family in the car with a 3 year old and a 5 year old. This was the worst service I ever experienced at a Starbucks and their wasn't a soul in line before when I entered. They just was focused on drive thru. I just checked reviews and you shouldn't have multiple complaints about environment.
Atmosphere: 4
Food: 5
Service: 1
Felicia'sLoving HerLife
This particular morning I was feeling horrible and wanted a honey citrus tea, she told me they didnt have the tea bags to make it. Understood that but I had to wait in line for 10min to leave, 2 cars in front of me. Only part that I had an issue with.
Atmosphere: 5
Service: 5
Dell Leonard
My pumpkin spice latte was delicious and made to perfection!
Atmosphere: 5
Service: 5
Barry Brown
Barista was rude. Acted like she was put out to take my order. Didn't take my name for my order or thanked me afterwards. Was joking with coworkers behind the counter but acted like crap towards me. Other orders were filled more quickly than mine.
Atmosphere: 1
Service: 1
Luis J. Ledee
Always great frozen Frappuccino
Atmosphere: 5
Food: 5
Service: 5
Alex Boekhoudt
Good coffee ☕️
Atmosphere: 5
Food: 5
Service: 5
Emerald
I had placed a mobile order several minutes before arriving with a friend. At the drive-thru, my friend placed her order at the speaker and also notified the barista that we were picking up my mobile order. After my drink was handed to me, the barista made the following remark in a dismissive and condescending tone: “Just so you know, we ask you wait 15–20 minutes after placing your mobile order to come.”
This behavior was completely unprofessional and unnecessary. Not only was I the first to receive my drink, but my friend—who ordered directly at the speaker—still had to wait for hers. There was no line of cars in front of or behind us, so there was no disruption or delay caused by my mobile order.
Atmosphere: 2
Food: 4
Service: 1
Vicki Wright
Starbucks is pricey but once in awhile treat yourself
Service: 5
Anna Queen
The slowest drive thru i have ever been through. Took about 5 to minutes per car! That's crazy 🤪
Ashlee Leverette
Liz take her job way too serious. Do nottttt go to this Starbucks. They need 0 stars.
My main issue is whenever I place mobile orders, they frequently mess up my order and I don’t always time to have them go back and fix it all the time. I really don’t like this location. The store is spacious but sometimes not always clean and it can be very dark inside. The employees are nice though
Atmosphere: 2
Food: 1
Service: 3
stormi nance
Always do a wonderful job on my drinks I can go to a different store and my drinks never taste right there always to sweet or to strong. Service is quick and the employees are all wonderful. This is my store I go to on a regular basis.
Atmosphere: 5
Food: 5
Service: 5
Rachika Jordan
My happy place!
Atmosphere: 5
Food: 5
Service: 5
Lindsey Carroll
My favorite place to get coffee!!!
Atmosphere: 5
Food: 5
Service: 5
Summer Bliss-Runde
Im not sure who the blonde was in drive thru this morning but she was extremely rude after I asked her to fix a drink... if it was ordered wrong she could of told me and I would of paid for whatever instead she snatched the drink back. Thank God 7brew will be open soon.
I ordered 3 blacks coffees inside at 6534 Old Plank Rd, High Point, NC 27265 location. I waited 20-25 minutes as people came in as people and left. I had remind them of my order and they started making it. I was traveling to western New York, trying to beat the snow storm so every minute counted. Had my family in the car with a 3 year old and a 5 year old. This was the worst service I ever experienced at a Starbucks and their wasn't a soul in line before when I entered. They just was focused on drive thru. I just checked reviews and you shouldn't have multiple complaints about environment.
Atmosphere: 4
Food: 5
Service: 1
This particular morning I was feeling horrible and wanted a honey citrus tea, she told me they didnt have the tea bags to make it. Understood that but I had to wait in line for 10min to leave, 2 cars in front of me. Only part that I had an issue with.
Atmosphere: 5
Service: 5
My pumpkin spice latte was delicious and made to perfection!
Atmosphere: 5
Service: 5
Barista was rude. Acted like she was put out to take my order. Didn't take my name for my order or thanked me afterwards. Was joking with coworkers behind the counter but acted like crap towards me. Other orders were filled more quickly than mine.
Atmosphere: 1
Service: 1
Always great frozen Frappuccino
Atmosphere: 5
Food: 5
Service: 5
Good coffee ☕️
Atmosphere: 5
Food: 5
Service: 5
I had placed a mobile order several minutes before arriving with a friend. At the drive-thru, my friend placed her order at the speaker and also notified the barista that we were picking up my mobile order. After my drink was handed to me, the barista made the following remark in a dismissive and condescending tone: “Just so you know, we ask you wait 15–20 minutes after placing your mobile order to come.”
This behavior was completely unprofessional and unnecessary. Not only was I the first to receive my drink, but my friend—who ordered directly at the speaker—still had to wait for hers. There was no line of cars in front of or behind us, so there was no disruption or delay caused by my mobile order.
Atmosphere: 2
Food: 4
Service: 1
Starbucks is pricey but once in awhile treat yourself
Service: 5
The slowest drive thru i have ever been through. Took about 5 to minutes per car! That's crazy 🤪
Liz take her job way too serious. Do nottttt go to this Starbucks. They need 0 stars.
Atmosphere: 1
Service: 1
Restaurantji Recommends
My main issue is whenever I place mobile orders, they frequently mess up my order and I don’t always time to have them go back and fix it all the time. I really don’t like this location. The store is spacious but sometimes not always clean and it can be very dark inside. The employees are nice though
Atmosphere: 2
Food: 1
Service: 3
Always do a wonderful job on my drinks I can go to a different store and my drinks never taste right there always to sweet or to strong. Service is quick and the employees are all wonderful. This is my store I go to on a regular basis.
Atmosphere: 5
Food: 5
Service: 5
My happy place!
Atmosphere: 5
Food: 5
Service: 5
My favorite place to get coffee!!!
Atmosphere: 5
Food: 5
Service: 5
Im not sure who the blonde was in drive thru this morning but she was extremely rude after I asked her to fix a drink... if it was ordered wrong she could of told me and I would of paid for whatever instead she snatched the drink back. Thank God 7brew will be open soon.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Blonde Roast - Sunsera
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