Got a coffee this morning and once it was cooled off to drink without burning your mouth there was absolutely no coffee in the cup just cream and syrup! Isn’t coffee the main ingredient! Please pay attention and do better!
Atmosphere: 4
Food: 4
Service: 1
Rachael Bernstein
So I always order on the app on my way in to study there. I went on the app and they were out of the vanilla syrup. So I try to make a similar drink to my usual vanilla cold brew. I’m not a barista clearly and my drink was gross. So I go up and admit it’s totally my fault the drink being bad and ask for a new one. I offered to pay for a new one. The manager (I believe her name is Emily) made exactly the perfect drink for me cuz working there they know best. She gave it to me for free even though it was my mistake AND gave me a bigger size! You can tell she really cares about her job and the customers. She even asked the correct spelling of my name.Also I stay to myself but if you look around at the regulars like me studying in there they have a real sense of community and chat with each other. It’s the best Starbucks I’ve ever been to :)
Atmosphere: 5
Food: 5
Service: 5
S C
I have been going to this Starbucks since it opened. No longer will I go though. I am a smoker and I am usually smoking when I go through their drive thru. Today they were adamant that I put my cigarette out in my private vehicle at their drive thru... I'm sorry, but you cannot tell me not to smoke in my vehicle... There is no sign on the drive thru saying you can't smoke here much less smoke in my car... What if I were in my car smoking in the parking lot, would you come out and tell me to put my cigarette out? You are not a hospital, you are a coffee house..... You may not like the fact that I smoke, but it's me that is smoking, not you keep your opinions to yourself! (Btw I'm never this harsh but WOW)
Atmosphere: 1
Food: 5
Service: 1
Chris Logan Hill
Great
Atmosphere: 5
Food: 5
Service: 5
Lourdes Pollock
Parking: AmplioKid-friendliness: SíWheelchair accessibility: Sí
Atmosphere: 5
Food: 5
Service: 5
no no
Starbucks coffee is okay. Beans taste slightly burnt. This location has a good outside area for groups
Bec Brady
Got a coffee from my local Starbucks and didn’t realize it was totally wrong until I was halfway to work. Came here and asked if they would be willing to remake it. They did with no hesitation and it was perfect. Shout out for the service! The person who helped me was so kind - she had sandy curly hair and was wearing a baseball cap (morning of 12/8). Definitely skipping my local place and coming here more often. Thanks for making my Friday morning!
Atmosphere: 5
Food: 5
Service: 5
Debbie Mitchell
I ordered a shaken coffee and breakfast sandwich on the app. I picked up my items this morning on my way to work. Well the cup had a hole and got all over my clothes and there was an extreme amount of cinnamon added. The sandwich was over microwaved and was all disheveled. I was not at all happy to have experienced this. You need to do better!
Atmosphere: 4
Food: 2
Service: 5
Pat Walsh
Ordered iced Coffee and got cold brew. Asked if ice Coffee ad got how much ice pir in really
Amber Mac Craig
Drinks always made fast and to perfection. Staff is very friendly and helpful, they always remember my name and even my order before I even ask. Best Starbucks is the Triad area, if you have the opportunity this location ? is a must try.
Good service. Order came fast. Coffee was great. Only thing I'd like to mention is that an employee "Taylor" was not doing her job. Otherwise awesome location.
Laura B.
This is one of the newer Starbucks in High Point. At first they were so efficient. I don't know if they're short staffed or what but they are SO SLOW now. Don't go here if you're in a hurry. Last time I was there, there was only one other customer there (including the drive through, too) and my one drink took 15 minutes.
Candy Candy
Enjoy going to Starbucks for my daily coffee. Sometimes the line can be slow, but the great customer service makes up for it.
The drive-thru staff is always sweet! Service is fast and correct.
Atmosphere: 5
Food: 5
Service: 5
Zachary Dobbins
The one time I went the coffee was OK, however I just tried to stop by at 9:40pm and they were closed already. Online says 10pm, the sign on the door says 10pm, and I have been in there around 9:40 before. I saw people inside cleaning the tables and they made a point not to look up when I was at the door. I get wanting to do some closing items early and try to get out as quickly as possible, but you have to stay open during business hours. This was the only coffee shop near my house that I can stop by and grab a coffee when I get out of work at 9:30, but I guess that is over now. Went to the Sheetz across the street and found out they actually make better coffee drinks for about half the price, and they are never closed. Go there instead!
Got a coffee this morning and once it was cooled off to drink without burning your mouth there was absolutely no coffee in the cup just cream and syrup! Isn’t coffee the main ingredient! Please pay attention and do better!
Atmosphere: 4
Food: 4
Service: 1
So I always order on the app on my way in to study there. I went on the app and they were out of the vanilla syrup. So I try to make a similar drink to my usual vanilla cold brew. I’m not a barista clearly and my drink was gross. So I go up and admit it’s totally my fault the drink being bad and ask for a new one. I offered to pay for a new one. The manager (I believe her name is Emily) made exactly the perfect drink for me cuz working there they know best. She gave it to me for free even though it was my mistake AND gave me a bigger size! You can tell she really cares about her job and the customers. She even asked the correct spelling of my name.Also I stay to myself but if you look around at the regulars like me studying in there they have a real sense of community and chat with each other. It’s the best Starbucks I’ve ever been to :)
Atmosphere: 5
Food: 5
Service: 5
I have been going to this Starbucks since it opened. No longer will I go though. I am a smoker and I am usually smoking when I go through their drive thru. Today they were adamant that I put my cigarette out in my private vehicle at their drive thru... I'm sorry, but you cannot tell me not to smoke in my vehicle... There is no sign on the drive thru saying you can't smoke here much less smoke in my car... What if I were in my car smoking in the parking lot, would you come out and tell me to put my cigarette out? You are not a hospital, you are a coffee house..... You may not like the fact that I smoke, but it's me that is smoking, not you keep your opinions to yourself! (Btw I'm never this harsh but WOW)
Atmosphere: 1
Food: 5
Service: 1
Great
Atmosphere: 5
Food: 5
Service: 5
Parking: AmplioKid-friendliness: SíWheelchair accessibility: Sí
Atmosphere: 5
Food: 5
Service: 5
Starbucks coffee is okay. Beans taste slightly burnt. This location has a good outside area for groups
Got a coffee from my local Starbucks and didn’t realize it was totally wrong until I was halfway to work. Came here and asked if they would be willing to remake it. They did with no hesitation and it was perfect. Shout out for the service! The person who helped me was so kind - she had sandy curly hair and was wearing a baseball cap (morning of 12/8). Definitely skipping my local place and coming here more often. Thanks for making my Friday morning!
Atmosphere: 5
Food: 5
Service: 5
I ordered a shaken coffee and breakfast sandwich on the app. I picked up my items this morning on my way to work. Well the cup had a hole and got all over my clothes and there was an extreme amount of cinnamon added. The sandwich was over microwaved and was all disheveled. I was not at all happy to have experienced this. You need to do better!
Atmosphere: 4
Food: 2
Service: 5
Ordered iced Coffee and got cold brew. Asked if ice Coffee ad got how much ice pir in really
Drinks always made fast and to perfection. Staff is very friendly and helpful, they always remember my name and even my order before I even ask. Best Starbucks is the Triad area, if you have the opportunity this location ? is a must try.
Atmosphere: 5
Food: 3
Service: 5
Restaurantji Recommends
Good service. Order came fast. Coffee was great. Only thing I'd like to mention is that an employee "Taylor" was not doing her job. Otherwise awesome location.
This is one of the newer Starbucks in High Point. At first they were so efficient. I don't know if they're short staffed or what but they are SO SLOW now. Don't go here if you're in a hurry. Last time I was there, there was only one other customer there (including the drive through, too) and my one drink took 15 minutes.
Enjoy going to Starbucks for my daily coffee. Sometimes the line can be slow, but the great customer service makes up for it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato, Frappuccino
The drive-thru staff is always sweet! Service is fast and correct.
Atmosphere: 5
Food: 5
Service: 5
The one time I went the coffee was OK, however I just tried to stop by at 9:40pm and they were closed already. Online says 10pm, the sign on the door says 10pm, and I have been in there around 9:40 before. I saw people inside cleaning the tables and they made a point not to look up when I was at the door. I get wanting to do some closing items early and try to get out as quickly as possible, but you have to stay open during business hours. This was the only coffee shop near my house that I can stop by and grab a coffee when I get out of work at 9:30, but I guess that is over now. Went to the Sheetz across the street and found out they actually make better coffee drinks for about half the price, and they are never closed. Go there instead!