Tokyo Express
123 Westchester Dr, High Point
(336) 869-0111
Recent Reviews
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Went today for the first time and folks at the register were so nice and friendly and even complimented my shoes lol. Food was awesome! I will definitely be back.
Atmosphere: 4
Food: 5
Service: 5
Been eating here for years.. inflation has caused the price to go up which is understandable. Paid $50 for only 3 plates and it seems the price goes up every time I come here. The quality of the food is worse than when the plates were cheaper. The chicken, steak and shrimp are all extremely overcooked. The portions for a $18-20 plate are small. The fact that it sucked so bad I even thought to leave a review is disappointing.
Food is still good but the portions have diminished some.
Atmosphere: 4
Food: 5
Service: 4
Ordered my food explain to the lady taking an order at the counter that I do not eat meat only to catch the person on the grill, Cooking meat and vegetables using the same utensils
Atmosphere: 1
Food: 1
Service: 1
I visited this location often. Recently i was told they charged your credit or debit car. I explained to the young lady its illegal to chsrgevmy debit card. She stated she had nothing to do with that. And brushed me off. Well i was about yo do research. I read all the very fine print when it comes to the difference between a service fee, a surcharge and a convenience fee. Service fees and surcharges can be placed on credit cards, but not on a debit card. A convenience fee can be placed on a credit card or debit card, but only if the business does not take any other form of payment. So if a business is online only so you can’t go to them and pay with cash or a check they can put a convenience fee on your debit card purchase, but if they are a brick and mortar and they accept cash as a payment, they cannot put that fee on your debit card. I think this is one of the reasons why so many places nowadays are no longer taking cash and it’s very shady because those businesses sometimes not always pay a lower fee for a debit card transaction than a credit card transaction but since they don’t take cash, they can put that convenience fee on it and get more money from you.Please be aware.
Atmosphere: 3
Food: 4
Service: 3
This is the BEST Japanese food in town, with the BEST white sauce we've ever had!! We've been coming here for 15 + years, and will keep coming!! Great food, great prices, friendly team.
Atmosphere: 5
Food: 5
Service: 5
Over cooked chicken and steak … and undercooked veggies … I’m not sure what the deal is but definitely not as good as it used to be and they just pissed me off so yeah
Atmosphere: 2
Food: 1
Service: 3
Place was decent at one point, but no better than Purina ONE at this point...👀🙈
Food is always delicious and yummy 😋 They did forget my chicken on my chicken and shrimp plate this last time, but there was so much shrimp 🍤 that I didn't even care. They need to find a better layout for the drive thru and parking. Especially on Friday nights when it is slammed! We went in to order. When we came out we had to join the drive thru line and have someone let us back out into it. Other than that no complaints 💖
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Hibachi Chicken, Teriyaki Chicken, Steak Shrimp and Scallop, Add Noodles, Hibachi Chicken Shrimp \u0026 Scallops
Small place but the food good like always and service 💯 very quick
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Fresh and good
Atmosphere: 5
Food: 5
Service: 5
Being new to the area, I started looking for different restaurants to eat at. I saw this place and decided to give them a try. I tried the chicken, scallop & shrimp dish, and I must say, it was on point!!! The staff was friendly, and usually, I'm in and out without calling ahead of time to preorder. So that's a plus. However, I did not know, or like that every time I've gone there, I've been asking for a little extra onions with my veggies, and never once was I ever told there's an additional charge for some extra onions. I've been getting takeout from them once a week for the last three months. Instantly, when one of the cooks sees me come in, he asks me if I'm getting my usual!!! Last week I found out I was being charged the entire time for the extra onions. I only learned this when the young lady who took my order this time forgot to charge me for them. The manager called me to the register and said she always charged me for extra onions, but the young lady didn't include it in the total owed. Had they not already cooked them and put them in my food, I would've told them to forego the extra onions. However, I wound up paying an additional $2+ for extra onions. That was very disappointing because where I'm from (North), they don't charge us when we ask for a little extra onions. As a manager, I would've said, we won't charge you this time but know, moving forward, there's an additional charge. I will still order from them, but I refuse to pay $2+ for extra onions that doesn't even equal to a 1/2 onion. Not to mention a whole onion doesn't cost $2 in the grocery store.
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Hibachi Chicken, Steak Shrimp and Scallop, Hibachi Chicken Shrimp \u0026 Scallops
Excellent fast food japanese. Been eating here for years.
I would sell my soul to this place😮💨
Atmosphere: 5
Food: 5
Service: 5
The food was not good for the first time never again and my salad all they put in there was just lettuce🤣🤣🤣🤣 what I’m suppose to do with that
Atmosphere: 3
Food: 1
Service: 5
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