Tropical Smoothie Cafe

Make sure not to use delivery in the evenings. Already overpriced food, and they forgot half of my items when I look on my doorstep

Always hits the spot

Placed an order online for delivery. I ordered one ohana breeze and a smoothie with a dilla. When the dasher arrived he only had one smoothie. I have tried to call the store but no one seems to answer. I would like a refund since the ohana breeze is like $10 an item I didn’t receive.

Is honey in short supply?

Last 3 times I have ordered the peanut butter banana crunch there has been no honey in it?

Manager please respond are you out of honey?

Please don't tell me like the others with a copy and paste answer of sorry about your experience and send another review and paste that link like you always do to other bad reviews. We all pay good money and this location is higher than the other locations, Burlington, gboro I've been to most of them.

The sandwich is garbage without honey. The 1 st time like ok, the second time I was like ok maybe there out, no the third time I'm like I'm a moron for not checking but please don't pawn me off like all the others.

I can get you my account it has the orders.

I also tip Everytime like a moron also in cash

The smoothies here used to be good and were something to look forward to. However, every time we’ve gone in the past few months they have either made the smoothie incorrectly (included an ingredient I informed them I was allergic to and asked them to exclude on two separate occasions), watered the smoothie down or it tastes like they used rotted fruit. I have had to throw several of the smoothies away without drinking them because they were so bad. In addition to all this it has been taking 20+ minutes to get a single smoothie in the drive through (including when we were the only car!).

Have enough time waiting in line to write this review—after checking news headlines, my mail, and one phone call.

This location has gone down hill over the last year. I use to love coming to the location and never had any issues but the last few times I have been, either my order was messed up or service was not the best. I was charged for the wrong order during my visit and it took 15 or so minutes to get one smoothie in the drive thru with only one car ahead of me. I love tropical smoothie but this location is not what it use to be.

The food is usually mostly good but the inside could use some new drop down ceiling tiles that don't look like they have Mildew on them

Atmosphere: 3

Food: 4

Service: 4

Had a unfortunate mishap with the day I was ordering a pickup and couldn’t get to the location to for my smoothie order so I came in and explained the situation to
Brian and Destiny and they were more than accommodating with getting me my order that had my T-Mobile free smoothie coupon the attached to it. Thank you for such outstanding customer service!

Atmosphere: 5

Food: 5

Service: 5

Not the best cranberry truffle. Had it remade the 1st time. Restroom needs an update and cleaning.

Atmosphere: 3

Food: 3

Service: 3

Mango magic is my go-to when I order from here. Wish they offered a smaller cup size

Atmosphere: 5

Service: 5

People that work here aren’t very friendly.

Atmosphere: 1

Food: 2

Service: 1

Do not get the acai bowls from here they are nasty. I thought they would be fresh like the bowls from smoothie king but they are not. They are completely frozen and take an hr to unthaw and when they do they are nasty. I wish they would tell ppl the truth about this. The smoothies are good but the bowls are another story. Mind you the bowl is $11 and I called and explained and the issue and they did nothing which is crazy to me.

Atmosphere: 3

Food: 1

Service: 3

me and my friend come here a lot and the staff are so nice!! the food here is so good and the smoothies are always really refreshing.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Smoothie and a Wrap

It's the best in High Point and very friendly people

Atmosphere: 5

Food: 5

Service: 5