Papa Johns Pizza

Tonight was my first time trying Papa John's, and I have nothing but positive things to say about my experience. I received a coupon in the mail for a free pizza, but I wasn't sure if it was still valid. The manager at the Hillsborough location was extremely gracious in accepting the coupon...and even offered to deliver my order (though it was supposed to be pick-up only).

My pizza arrived hot, fresh, and in no time at all. The driver was courteous and pleasant, and the pizza tasted great. Was it the best pizza in the world? Not at all. But it was pretty decent for a chain pizza joint. Nice job, Papa John's. I'll be back for sure!

Just received seven orders of wings all of which have about 2 tbsp of sauce for the entire container most of which is not even on the wings but in the corner of the container. Between delivery and the delivery fee I paid $50 for crap. I expect sauce on my wings unless I order them unsauced. If I wanted plain wings I would have went somewhere else.

Atmosphere: 3

Food: 1

Service: 3

Worst customer service at night. Some guy named William likes to give attitudes and talk under their breath.

Service: 1

I ordered a meat lovers pizza ?, and they left that part out it was like pizza ?. One man was very nice but for $28!!! I don't need to be like.

Parking: Pitch black ⚫️ in the parking lot, beware of your Surrounding.

Atmosphere: 2

Food: 1

Service: 4

Recommended dishes: BBQ Chicken Bacon Pizza

The employees are always very friendly and very sweet.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mega Chocolate Chip Cookie, Cheesesticks, Cinnamon Pull Apart

The dough was very over proofed.. and didn't seem like it had all it

Atmosphere: 4

Food: 1

Service: 2

Why do you have a customize option on your app if you don't pay attention..no onions does not mean extra huge chunks of

Food: 1

Service: 5

This one in Hillsboro is always great.

Atmosphere: 5

Food: 5

Service: 5

We got the cheese sticks which are my favorite thing to get from papa johns and the picture below is what we received! This is not the first time they have messed up what I would say is an easy dish.

Atmosphere: 2

Food: 3

Service: 2

Took 2 years to arrive

Vegetarian options: veggie bowls and pizzas

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheesesticks, Cinnamon Pull Apart

The employees are always very friendly and very sweet.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mega Chocolate Chip Cookie, Cheesesticks, Cinnamon Pull Apart

My company orders from here daily so when COVID-19 hit of course everyone was requiring to wear mask. Well its raining today of all days and the lady is calling repeatedly until I came outside to her car to get my food. Stated that the receptionist was rude to her and her drivers, they had to wear a mask which we provide and that they cursed at the previous drivers. First off the receptionist doesn't curse! Second she hadn't even stepped in the building so all that was unnecessary. She further goes on to say they don't like delivering to my place of employment. Let me put this memo out to STOP ordering from Papa Johns!!! I wonder what your corporate would think? Customer service has definitely gone down! I asked you buffalo wings got plain wings and a splash of buffalo sauce..Smh..Very disappointed

Food: 3

Service: 1

Horrible! Very disturbing! Would not even listen to find out what I wanted. I wanted them to add more pepperoni but they wouldn't. They never even said they would but it would cost more; just flat out refused to do it. But that was only the beginning of the disrespect. One of the employees from the back started to heckle me saying I was a little bit..h for complaining. That crosses the line. They even made remarks about my clothing... Of course they denied it all! The manager defended their actions.I have to give one star to make a review. They don't deserve to be trusted to serve food to the public. Solution...go see for yourself! Order a shaq pizza then add a topping and see how many pepperonis they take off, ask them to put them back. They told me no. Not "It will cost more". Just refused to do it. Go to another store, maybe Dominos or any other store that will respect you. But leave this one alone. Plz remove the star. This store is a -1Sincerely;Sir William

Horrible! Very disturbing! Would not even listen to find out what I wanted. I wanted them to add more pepperoni but they wouldn't. They never even said they would but it would cost more; just flat out refused to do it. But that was only the beginning of the disrespect. One of the employees from the back started to heckle me saying I was a little bit..h for complaining. That crosses the line. They even made remarks about my clothing... Of course they denied it all! The manager defended their actions.I have to give one star to make a review. They don't deserve to be trusted to serve food to the public. Solution...go see for yourself! Order a shaq pizza then add a topping and see how many pepperonis they take off, ask them to put them back. They told me no. Not "It will cost more". Just refused to do it. Go to another store, maybe Dominos or any other store that will respect you. But leave this one alone. Plz remove the star. This store is a -1Sincerely;Sir William