Not much selections. Only one muffin remaining. No biscuits at all. Hash browns very greasy. Employee did not ask if I wanted creamer or sugar in my coffee Very disappointed since Dunkin Donuts is my favorite coffee establishment
Atmosphere: 5
Food: 2
Service: 3
Steve Y.
Quality and quantity of the drinks is wildly inconsistent. Sometimes great and sometimes lacking which indicates a training issue.
kaelyn
The managers abby and breona are rude and disrespectful to their employees, food is delicious but def dig deep into their managers because they dont seem the best for customer service, especially since i saw them yelling at employees.
Atmosphere: 1
Food: 5
Aida Borges
Very friendly and clean.
Atmosphere: 5
Food: 5
Service: 5
Ryan Comer
The picture below shows what I am explaining. I stopped in at around 11:15 am ordered a $5 meal deal. When I received my wraps they were covered in black Grizzle of some kind. As you can see from the photo, that is not black pepper. The kid who served them looked like he coukd care less, there were 3 people working and none of the girls prepared the food. I dont want to get anyone in trouble, but having an employee who does the bare minimum is a reason to have that employee anymore. These young people need to learn that when youre at work you are required to perform to the best of your abilities, especially in service industry jobs. Please train your people better than this, or fire them and find someone who takes pride in their work. I dont want to eat, taste, or brush off the burnt bits of other food from the toaster ovens.
Atmosphere: 3
Food: 2
Service: 3
Bryan Prato
Great munchkin selection
Melissa Murray
This Dunkin has gone down in quality. Iced coffees taste watered down and when you ask for flavor swirls, they never add them! No taste. What a waste of money. Donuts aren’t stale IF they have them in stock but better off getting a box of donuts at the grocery store now.
Atmosphere: 2
Food: 2
Service: 2
Crystal Endres
Employees are awesome and make some killer ice coffees!!
Atmosphere: 5
Food: 5
Service: 5
Ann Willoughby
Ordered a cold brew with cold foam. Cold foam was chunky and wasn’t right nor did it look good. Brought it back in and girl behind counter was not apologetic or friendly. She said it was because it was at bottom or end of can and started to just spray more on top of my cold brew with the chunky cold foam. Needless to say, I asked for a new drink. She knew it was yucky when she gave it to me the first time then she was rude. Happened on 3/24 in the 11 AM hr.
Service: 2
Kurt Selden
Breakfast sandwiches, no matter the location, are always dry and bland. The Sweeten Ice Tea is the sweetest I've ever had... Not good.
Very bad service, The staff are always in a bad mood and don't smile or try to be nice, I see so many bad reviews about this place and the owners don't care!
Food: 3
Service: 1
Mayur Patel
Management clearly doesn’t care about customer complaints instead tries to get away with busy times excuses shouldn’t be an excuse for poor service. Employees lack training in customer service. I ordered through drive through and when I showed up at the window I saw two employees standing inside none of them cared to greet or even acknowledge the fact they are running busy and I need to wait for my order rather they acted as if I wasn’t even there and ignored any interaction the third employee delivered my order without saying a single word. Moreover Items were missing from my order. Based on other reviews the store is poorly managed and management doesn’t even care to respond.
Atmosphere: 1
Food: 1
Service: 1
rama krishna
We were waiting at the door so longer , service was inside but they didn’t respond , and we ordered two set of hash browns they didn’t even heat that it is very cold as frozen. Worst service, never recommend.
Not much selections. Only one muffin remaining. No biscuits at all. Hash browns very greasy. Employee did not ask if I wanted creamer or sugar in my coffee
Very disappointed since Dunkin Donuts is my favorite coffee establishment
Atmosphere: 5
Food: 2
Service: 3
Quality and quantity of the drinks is wildly inconsistent. Sometimes great and sometimes lacking which indicates a training issue.
The managers abby and breona are rude and disrespectful to their employees, food is delicious but def dig deep into their managers because they dont seem the best for customer service, especially since i saw them yelling at employees.
Atmosphere: 1
Food: 5
Very friendly and clean.
Atmosphere: 5
Food: 5
Service: 5
The picture below shows what I am explaining. I stopped in at around 11:15 am ordered a $5 meal deal. When I received my wraps they were covered in black Grizzle of some kind. As you can see from the photo, that is not black pepper. The kid who served them looked like he coukd care less, there were 3 people working and none of the girls prepared the food. I dont want to get anyone in trouble, but having an employee who does the bare minimum is a reason to have that employee anymore. These young people need to learn that when youre at work you are required to perform to the best of your abilities, especially in service industry jobs. Please train your people better than this, or fire them and find someone who takes pride in their work. I dont want to eat, taste, or brush off the burnt bits of other food from the toaster ovens.
Atmosphere: 3
Food: 2
Service: 3
Great munchkin selection
This Dunkin has gone down in quality. Iced coffees taste watered down and when you ask for flavor swirls, they never add them! No taste. What a waste of money. Donuts aren’t stale IF they have them in stock but better off getting a box of donuts at the grocery store now.
Atmosphere: 2
Food: 2
Service: 2
Employees are awesome and make some killer ice coffees!!
Atmosphere: 5
Food: 5
Service: 5
Ordered a cold brew with cold foam. Cold foam was chunky and wasn’t right nor did it look good. Brought it back in and girl behind counter was not apologetic or friendly. She said it was because it was at bottom or end of can and started to just spray more on top of my cold brew with the chunky cold foam. Needless to say, I asked for a new drink. She knew it was yucky when she gave it to me the first time then she was rude. Happened on 3/24 in the 11 AM hr.
Service: 2
Breakfast sandwiches, no matter the location, are always dry and bland. The Sweeten Ice Tea is the sweetest I've ever had... Not good.
Atmosphere: 3
Food: 2
Service: 3
Restaurantji Recommends
Drinks were room temperature. Food was sos so.
Atmosphere: 3
Food: 1
Service: 3
Great morning coffee and fast service.
Atmosphere: 5
Food: 5
Service: 5
Very bad service, The staff are always in a bad mood and don't smile or try to be nice, I see so many bad reviews about this place and the owners don't care!
Food: 3
Service: 1
Management clearly doesn’t care about customer complaints instead tries to get away with busy times excuses shouldn’t be an excuse for poor service. Employees lack training in customer service. I ordered through drive through and when I showed up at the window I saw two employees standing inside none of them cared to greet or even acknowledge the fact they are running busy and I need to wait for my order rather they acted as if I wasn’t even there and ignored any interaction the third employee delivered my order without saying a single word. Moreover Items were missing from my order. Based on other reviews the store is poorly managed and management doesn’t even care to respond.
Atmosphere: 1
Food: 1
Service: 1
We were waiting at the door so longer , service was inside but they didn’t respond , and we ordered two set of hash browns they didn’t even heat that it is very cold as frozen.
Worst service, never recommend.
Atmosphere: 1
Food: 1
Service: 1
Loading...