I stop here every day And every day the order gets worse Today was last straw I ordered bacon egg & cheese on a bagel They said out of bagels would I take an English muffin I said sure I got a dripping cheese egg on a non toasted English muffin It was like eating raw dough They are all kids working and don’t know anything I think it’s terrible I’m so done
Atmosphere: 1
Food: 1
Service: 2
Neil F
Out of all filled donuts… but not communicated until 10 minutes into our wait. Order listed as completed and nothing delivered for 15 more minutes. Like sure hit your metrics and say they are done and then scramble. No wonder it was a cluster puff in the store. Never again.
Atmosphere: 1
Food: 5
Service: 1
Christine
Since the new young woman took over managing the morning shift this Dunkin has transformed. She is on fire. I no longer worry about long drive thru lines and my coffee is perfect. She has turned that location around.
Atmosphere: 4
Food: 4
Service: 4
Adrianna Mcfadden
I came inside today and order a sausage, egg and cheese croissant. Shelby was very patient and very friendly. Made everything fresh like how I asked. The food was so good and the serve was really fast and It was so good I was jumping for joy. I most definitely recommend coming to this Dunkin'. I will be coming back 😊!!
Atmosphere: 5
Food: 5
Service: 5
Rahul R
Just bought 2 packs of hash browns. Both undercooked and extremely salt to the extent couldn't eat any of them.
To complain/inform. Phone doesn't work.
Food: 1
Service: 4
Noah Lyons
The manager/shift lead/person telling everyone what to do there has consistently had the worst attitude when confronted with having to do her job. The other employee’s genuinely seem like sweet people, but this is the third time I’ve gone in and she looks like she wants to light the whole place on fire. She will not accommodate or fix anything for you, even with being talked to politely. I understand that fast food is fast food, and there’s a certain expectation on customer service. I understand that this Dunkin receives a good amount of service for the morning. I’ve worked customer service jobs, so I get it. But this woman is consistently rude for no other reason that I can think of, then having to work and manage people. Please for the love of god, at least pull her to the side and have a conversation about the way she talks to customers and her own employees, it’s the most uncomfortable energy in a fast food kitchen I’ve ever seen. Also, ordered a sandwich, to which the had run out something for it. All cool, but then when coming home, I discovered that I not only didn’t get the original sandwich I ordered, but a completely different sandwich entirely. Again, accidents happen, but this mixed with the attitude of the manager when she was forced to ask me what I wanted to do with my order, and paying 22$ for wrong sandwiches and bad iced-coffee, I’m so good on never going to this location again. I hope the employees there at the very minimum understand that they didn’t do anything wrong, and multiple times while I was waiting, asked me if needed anything and what specifically I was waiting on. I’m sorry you have to work under someone who very clearly failed up into that job, or was once a cool employee who is burned out and taking it out on any unfortunate soul who walks into the actually establishment.
Atmosphere: 1
Food: 1
Service: 2
kADIATOU Diallo
Had to wait for more than 20 mins just to get 4 drinks and employees weren’t respectful and screaming while customers were in the store and this is the 3rd time it happened when I came in here
Atmosphere: 1
Food: 1
Service: 1
Merve Güney
I’ve been coming to this Dunkin almost every morning for two years and never had an issue until today I ordered my usual cold brew with one cream but the sticker said 4 creams and it looked very light. When I mentioned it the employee (her name was Shawby or something like that) refused to change it said she “knows what she made” and to not mind the sticker, then rushed me. when I insisted, she got upset and said, “Omg fine, I’ll do another one.” Really disappointing attitude from a place I’ve been loyal to for years.
Raleigh Vegan
DO NOT COME HERE IF YOU HAVE DIETARY RESTRICTIONS OR ALLERGIES!!! They added bacon to my Hashbrowns when I specified no bacon in my mobile order. I drove all the way back to get a different order. The woman at the window asked for my incorrect order back, and I gave it to her but told her I'd like a new one since I cannot have bacon. I found a piece of bacon in the new order which leads me to believe they DID NOT give me a new order as requested but instead tried pulling the bacon out. Will never come back to this location again, lost a customer over $3 hashbrowns, good job guys.
I mean the bare minimum on making a wake up wrap is to fold it correctly right? At least that’s my impression. Today I ordered two wake up wraps and both, yes you read that right…BOTH of my wraps looked like the picture below. My toddler could wrap that better. The first wrap didn’t even have the egg sitting in the wrap. If making food is this hard for you I think it’s time to find a new occupation. Two words…bare minimum.
Atmosphere: 1
Food: 1
Service: 1
Baby Dork
Amazing
Atmosphere: 5
Food: 5
Service: 5
Bob Warren
Whatever you’re looking forward to eat here, there’s a good chance they’ll be out of it, and the self-ordering kiosk won’t say so. Avoid the hassle and disappointment, save yourself a few dollars, and eat breakfast at home.
Chelsy L
The aging patio furniture outside might've had more flavor than the donuts... It's been a while since I've been to a dunkin' donuts, and this location only reminded me why I don't go. Staff was friendly enough but the donuts just have no flavor and all tasted like they were a day old...
Atmosphere: 3
Food: 2
Service: 4
BBALL TV
Had coffee today with tons of ground coffee in it. Nothing like a dirt texture to start your day
dumpster dounuts!
Atmosphere: 5
Food: 5
Service: 5
I stop here every day
And every day the order gets worse
Today was last straw
I ordered bacon egg & cheese on a bagel
They said out of bagels would I take an English muffin I said sure
I got a dripping cheese egg on a non toasted English muffin
It was like eating raw dough
They are all kids working and don’t know anything
I think it’s terrible
I’m so done
Atmosphere: 1
Food: 1
Service: 2
Out of all filled donuts… but not communicated until 10 minutes into our wait. Order listed as completed and nothing delivered for 15 more minutes. Like sure hit your metrics and say they are done and then scramble. No wonder it was a cluster puff in the store. Never again.
Atmosphere: 1
Food: 5
Service: 1
Since the new young woman took over managing the morning shift this Dunkin has transformed. She is on fire. I no longer worry about long drive thru lines and my coffee is perfect. She has turned that location around.
Atmosphere: 4
Food: 4
Service: 4
I came inside today and order a sausage, egg and cheese croissant. Shelby was very patient and very friendly. Made everything fresh like how I asked. The food was so good and the serve was really fast and It was so good I was jumping for joy. I most definitely recommend coming to this Dunkin'. I will be coming back 😊!!
Atmosphere: 5
Food: 5
Service: 5
Just bought 2 packs of hash browns. Both undercooked and extremely salt to the extent couldn't eat any of them.
To complain/inform. Phone doesn't work.
Food: 1
Service: 4
The manager/shift lead/person telling everyone what to do there has consistently had the worst attitude when confronted with having to do her job. The other employee’s genuinely seem like sweet people, but this is the third time I’ve gone in and she looks like she wants to light the whole place on fire. She will not accommodate or fix anything for you, even with being talked to politely. I understand that fast food is fast food, and there’s a certain expectation on customer service. I understand that this Dunkin receives a good amount of service for the morning. I’ve worked customer service jobs, so I get it. But this woman is consistently rude for no other reason that I can think of, then having to work and manage people. Please for the love of god, at least pull her to the side and have a conversation about the way she talks to customers and her own employees, it’s the most uncomfortable energy in a fast food kitchen I’ve ever seen. Also, ordered a sandwich, to which the had run out something for it. All cool, but then when coming home, I discovered that I not only didn’t get the original sandwich I ordered, but a completely different sandwich entirely. Again, accidents happen, but this mixed with the attitude of the manager when she was forced to ask me what I wanted to do with my order, and paying 22$ for wrong sandwiches and bad iced-coffee, I’m so good on never going to this location again. I hope the employees there at the very minimum understand that they didn’t do anything wrong, and multiple times while I was waiting, asked me if needed anything and what specifically I was waiting on. I’m sorry you have to work under someone who very clearly failed up into that job, or was once a cool employee who is burned out and taking it out on any unfortunate soul who walks into the actually establishment.
Atmosphere: 1
Food: 1
Service: 2
Had to wait for more than 20 mins just to get 4 drinks and employees weren’t respectful and screaming while customers were in the store and this is the 3rd time it happened when I came in here
Atmosphere: 1
Food: 1
Service: 1
I’ve been coming to this Dunkin almost every morning for two years and never had an issue until today I ordered my usual cold brew with one cream but the sticker said 4 creams and it looked very light. When I mentioned it the employee (her name was Shawby or something like that) refused to change it said she “knows what she made” and to not mind the sticker, then rushed me. when I insisted, she got upset and said, “Omg fine, I’ll do another one.” Really disappointing attitude from a place I’ve been loyal to for years.
DO NOT COME HERE IF YOU HAVE DIETARY RESTRICTIONS OR ALLERGIES!!! They added bacon to my Hashbrowns when I specified no bacon in my mobile order. I drove all the way back to get a different order. The woman at the window asked for my incorrect order back, and I gave it to her but told her I'd like a new one since I cannot have bacon. I found a piece of bacon in the new order which leads me to believe they DID NOT give me a new order as requested but instead tried pulling the bacon out. Will never come back to this location again, lost a customer over $3 hashbrowns, good job guys.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I mean the bare minimum on making a wake up wrap is to fold it correctly right? At least that’s my impression. Today I ordered two wake up wraps and both, yes you read that right…BOTH of my wraps looked like the picture below. My toddler could wrap that better. The first wrap didn’t even have the egg sitting in the wrap. If making food is this hard for you I think it’s time to find a new occupation. Two words…bare minimum.
Atmosphere: 1
Food: 1
Service: 1
Amazing
Atmosphere: 5
Food: 5
Service: 5
Whatever you’re looking forward to eat here, there’s a good chance they’ll be out of it, and the self-ordering kiosk won’t say so. Avoid the hassle and disappointment, save yourself a few dollars, and eat breakfast at home.
The aging patio furniture outside might've had more flavor than the donuts... It's been a while since I've been to a dunkin' donuts, and this location only reminded me why I don't go. Staff was friendly enough but the donuts just have no flavor and all tasted like they were a day old...
Atmosphere: 3
Food: 2
Service: 4
Had coffee today with tons of ground coffee in it. Nothing like a dirt texture to start your day
Atmosphere: 1
Food: 1
Service: 1
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