Overall great service and our food came out perfect.
Samantha Eliason
There pizza was delicious and the cheesy bread what's perfect and the lady that took our order her name was Jojo and she was great what a bubbly and wonderful personality she was kind I will definitely be coming back here again and I'm from out of town thanks y'all for delivering a great pizza
David Bishop
This review is for the Marcos Holly Springs, North Carolina. My wife had ordered a pizza and after an hour she called to see where it was as this was scheduled for delivery. Somebody dropped the ball and the delivery was never made and when she asked about it, they said you’d have to come pick it up so needless to say she was pretty burnt out of shape. She went and picked up the pizza and we called later because the manager wasn’t there when she picked up and asked him to refund her tip and delivery fee Which he did after looking up the order. So that was good. He then said let me put a $20 coupon on this phone number, hers. Today we ordered a pizza for delivery and used her phone number as one of the identifiers. Needless to say the $20 wasn’t taken off and I don’t have it in me to call them again we’re done. The pizzas are usually pretty good. The deliveries fairly quick because they’re not far from us, but this kind of customer service is not tenable. The fact that it cost 20 extra dollars put me off my food and I’m just pissed off and I’m not ordering from Marcos ever again. $20 is a lot in today’s economy since the current administration is Tanking the stock market, which affects my life investments raising the cost of living and we will enter a recession soon if not a depression which the Wall Street Journal predicts so I’m really pissed off $20 is a lot right now so I’m pretty damn pissed off.
KUO CHUAN SHU TRAINING ARTS
Good customer service. Food was great!
Warrior Chamberlain
Great hospitality
Parker Daughtry
FOUND A HAIR ON MY PIZZA. WOW ! DISGUSTING!
darren Staples
food was very very good and george is a great worker
Ameya Patel
How do you call yourself a pizza chain, have your primary product as a pizza, and then serve this? The pizza was almost raw, cheese and toppings are only in the middle, everything on the side is just bread, not even sauce.
It’s completely flavourless
Atmosphere: 4
Food: 1
Service: 3
Becky Roseman
This Marcos was a waste of time for me to stop at. All was working was kids I didn't see one adult. 😐 Our apps said food is ready and wasn't. Waited another 10 mins.The pizza makers had no hair net nor hat held cheese up in the air to sprinkle on the pizza every one had ear buds in their ears. Wasn't the best experience nor was the food I had to put pizza in oven when I got home cause it was doughy. I will not be back
We have ordered multiple times from this location. The biggest issue is delivery. The app will day 20 30 min but it will be over an hour and half the time the order comes from a driver without one of the cases to keep the pizzas warm. A few times when I have called they only have 1 driver which is fine but then the app should be accurate on delivery times. I would pick up at that point.
Atmosphere: 2
Food: 2
Service: 2
Billy B. (Triple B)
Prices have gotten out of hand! $11 for a 6" sub and 20oz drink and that's the discounted "special"?!? The sub seemed smaller than usual but made to order. Only reason not 1 star review, was ready when I got there and the guy was friendly.
Atmosphere: 2
Food: 3
Service: 2
Bee Nguyen
We used to order from this location all the time because they still employed an actual driver instead of using door dash .. and staying consistent , the dasher had half my order ..and the dasher couldn’t care less to check or to ask or help with a solution .. just drop and go .. and to make things worse .. I called back immediately .. and they said they are gonna send someone back out . How? You have no drivers .. this is the last time at Marcos .
ThePoppie225
We always so delivery or curbside pickup. If I do pickup, I'm disabled, so the manager always allows me to have curbside pickup.
Food: 5
Service: 5
Chuck Johnson
We have enjoyed Marco’s pizza many times. Alway the order was correct and deliver on a reasonable time.. NOT TONIGHT! Ordered spicy sausage with pepper, add mushrooms. Received a spicy pepperoni and peppers with mushrooms. Delivery took approx 30 minutes after we were notified the pizza was done. Arrived cold and wrong toppings. It was good but WRONG! Not the usual for Marco’s
Overall great service and our food came out perfect.
There pizza was delicious and the cheesy bread what's perfect and the lady that took our order her name was Jojo and she was great what a bubbly and wonderful personality she was kind I will definitely be coming back here again and I'm from out of town thanks y'all for delivering a great pizza
This review is for the Marcos Holly Springs, North Carolina.
My wife had ordered a pizza and after an hour she called to see where it was as this was scheduled for delivery. Somebody dropped the ball and the delivery was never made and when she asked about it, they said you’d have to come pick it up so needless to say she was pretty burnt out of shape.
She went and picked up the pizza and we called later because the manager wasn’t there when she picked up and asked him to refund her tip and delivery fee Which he did after looking up the order. So that was good. He then said let me put a $20 coupon on this phone number, hers.
Today we ordered a pizza for delivery and used her phone number as one of the identifiers. Needless to say the $20 wasn’t taken off and I don’t have it in me to call them again we’re done. The pizzas are usually pretty good. The deliveries fairly quick because they’re not far from us, but this kind of customer service is not tenable. The fact that it cost 20 extra dollars put me off my food and I’m just pissed off and I’m not ordering from Marcos ever again. $20 is a lot in today’s economy since the current administration is Tanking the stock market, which affects my life investments raising the cost of living and we will enter a recession soon if not a depression which the Wall Street Journal predicts so I’m really pissed off $20 is a lot right now so I’m pretty damn pissed off.
Good customer service. Food was great!
Great hospitality
FOUND A HAIR ON MY PIZZA. WOW ! DISGUSTING!
food was very very good and george is a great worker
How do you call yourself a pizza chain, have your primary product as a pizza, and then serve this? The pizza was almost raw, cheese and toppings are only in the middle, everything on the side is just bread, not even sauce.
It’s completely flavourless
Atmosphere: 4
Food: 1
Service: 3
This Marcos was a waste of time for me to stop at. All was working was kids I didn't see one adult. 😐 Our apps said food is ready and wasn't. Waited another 10 mins.The pizza makers had no hair net nor hat held cheese up in the air to sprinkle on the pizza every one had ear buds in their ears. Wasn't the best experience nor was the food I had to put pizza in oven when I got home cause it was doughy. I will not be back
Atmosphere: 2
Food: 2
Service: 2
Always good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Magnifico
Restaurantji Recommends
We have ordered multiple times from this location. The biggest issue is delivery. The app will day 20 30 min but it will be over an hour and half the time the order comes from a driver without one of the cases to keep the pizzas warm. A few times when I have called they only have 1 driver which is fine but then the app should be accurate on delivery times. I would pick up at that point.
Atmosphere: 2
Food: 2
Service: 2
Prices have gotten out of hand! $11 for a 6" sub and 20oz drink and that's the discounted "special"?!?
The sub seemed smaller than usual but made to order. Only reason not 1 star review, was ready when I got there and the guy was friendly.
Atmosphere: 2
Food: 3
Service: 2
We used to order from this location all the time because they still employed an actual driver instead of using door dash .. and staying consistent , the dasher had half my order ..and the dasher couldn’t care less to check or to ask or help with a solution .. just drop and go .. and to make things worse .. I called back immediately .. and they said they are gonna send someone back out . How? You have no drivers .. this is the last time at Marcos .
We always so delivery or curbside pickup. If I do pickup, I'm disabled, so the manager always allows me to have curbside pickup.
Food: 5
Service: 5
We have enjoyed Marco’s pizza many times. Alway the order was correct and deliver on a reasonable time.. NOT TONIGHT! Ordered spicy sausage with pepper, add mushrooms. Received a spicy pepperoni and peppers with mushrooms. Delivery took approx 30 minutes after we were notified the pizza was done. Arrived cold and wrong toppings. It was good but WRONG! Not the usual for Marco’s
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