Subway
7016 GB Alford Hwy, Holly Springs
(919) 909-5386
Recent Reviews
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I’m normally not the type to leave reviews, but this place needs to either fire this staff member or train them on how to be a decent human being. I went in there to get a sandwich and asked for the bacon to be heated up to not have to eat cold bacon because who wants that? And the lady was huffing and puffing about something as simple as heating up bacon. Every time I’d have to ask for her to heat it up longer she would only put it in for a literal second. When I am paying for someone to make a sandwich to my liking, I expect the person making it to not visibly complain and sigh about doing so especially when it’s your literal job. All that I wanted was to not eat cold and gooey bacon. All around terrible service. Do better.
Atmosphere: 1
Food: 1
Service: 1
First of all, it says open and they’re not lol. It’s approximately 2 in the afternoon and nobody in sight. Bread oven wide open like someone was doing something on it. No one in the back room. This is not the first time. Seems like they going out of business anyway, the attitude they probably have is why even try. Well…if you’re open, you need to service the customers. Was there for five minutes and no one in sight! A couple was sitting on the tables eating something other than subway and they said they hadn’t seen anybody in over 20 minutes . Great way to run business. I’m sure will be highly successful.
This is the third time here. Amazing service good is fantastic T is awesome. I hope he stays. He is one of the best one that I have had a good service at this location,
Dietary restrictions: You can choose what ever you want
Atmosphere: 5
Food: 5
Service: 5
Hadn’t been to this location in over a year because the service and food was horrible. I said I would never go back. They are now “temporarily” closed. Hmm, I wonder why.
I want to give one more star if they are open as per their store timings. Their store hours are so unpredictable. Food is standard when they are open.
Atmosphere: 2
Food: 4
Service: 1
I went to this Subway located inside of Walmart earlier today at a little after 11AM today with some others for lunch. When we arrived inside no one was anywhere to be seen behind the counter to wait on customers much less great customers. We soon found out why. It was because the employee was sitting at the table against the wall with another lady talking and just hanging out. She did finally come behind the counter to wait on us. She didn’t great us at all. I placed my order and when I said I wanted “provolone cheese” she replied “does it look like there is any provolone cheese!!” I got shredded mozzarella cheese instead. I ordered a 6 inch sub and made it a combo. She rang me up. I saw in the keypad it asked was I a reward member and or did I want to become one. I chose that I wanted to become one. She keyed my order into system which cleared that away and I told her that I wanted to be a reward customer she replied “NO” very rudely. I said again I wanted to join the rewards program and she replied again NO! I left it at that. I asked her for my receipt and she told me “it’s broke !” I said ma’am I need my receipt and she again said “it’s broke” very rude. My order was $12.11 and she didn’t given a cup. I assumed with the price I had been charged for a large cup so I grabbed my own cup being she never handed me one. She came to my table where I was with my friends and food and demanded the cup back that had drink in it or me to pay her $2.50 more for the cup. I poured my drink into the smaller cup and handed her the large cup and she took it back to behind the counter with her. This lady has horrible customer service skills and honestly needs to be retrained and or not be working directly with customers. I’ve never been to any place of business and been denied my receipt. All of the others I was with were just as floored as I was by her behavior and how rude she was. This was my first time ever coming to this Subway. Very disappointed.
I want to give one more star if they are open as per their store timings. Their store hours are so unpredictable. Food is standard when they are open.
Atmosphere: 2
Food: 4
Service: 1
They don't close at 10:00. They always cl9se at 8. I showed up at 7 tonight and the guy was irritated because he was "cleaning up" this is second time I dealt with this. Fix your hours and get employees that
Atmosphere: 1
Food: 4
Service: 1
The guy who prepared our subs was amazing. Probably the best experience at subway in this location !! This is the first time I paid 20% tip at
Atmosphere: 4
Food: 5
Service: 5
I only go here if I forget to eat before I shop. The staff is usually not the best and the whole restaurant just looks… sad. The food is what you’d expect from a subway though.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Baked Lay
Restaurantji Recommends
This subway located inside the Walmart in Holly springs don't try it from there I'll not recommend this place and I was there today August 22 2023 around 3 pm and I order the subway but I unfortunately it's wrost I can't eat there food all the vegetables are not good and the lady over there whi is working she was on the phone which is so disrespectful to the customer 1st thing need to change there stuff customer service horrible..salad bar is rottan there is some pictures I attached to it. And the lady was so terrific with her costumer..
Atmosphere: 1
Food: 1
Service: 1
I ordered online on a Sunday evening after 6 pm. My confirmation email stated that the order would be ready at 6:40. I arrived at 6:42 to find nothing prepared and there were no customers at all. Two employees were there and one began making the sandwiches while the other was cleaning the dining area. He was spraying the tables and cleaning well, but I don’t understand why no one made our sandwiches or apologized…
Atmosphere: 5
Food: 4
Service: 1
Recommended dishes: Roast Beef
The lady working there is disrespectful to customers. While you waiting she doing her own things. Not paying attention to you. Don’t recommend this place.
Service: 1
stay away from this food establishment
Never open for the timings specified.
Atmosphere: 2
Food: 3
Service: 2
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