Subway
7016 GB Alford Hwy, Holly Springs
(919) 909-5386
Recent Reviews
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Excellent customer service and fresh food. New management is top notch.
Atmosphere: 5
Food: 5
Service: 5
I tried to give this place 2 chances because it’s close to me , the first time , I ordered the doritos footlong , it literally had chicken crumbs in it , nothing that even added to a oz of chicken .. I thought maybe they ran out .. so this time I got steak instead .. and again I got something that resembled bacon bites .. not even a full piece of meat whatsoever .. then he had the nerve to ask me for a tip .. for his 0.001 gram of steak he gave me . The guy working is clearly the owner , and too cheap to hire anyone else . Don’t come here . I would upload a photo , but it would just be some plain asss chips with nothing on it . Just open a bag of Doritos and sell it with some cheese and onions . That’s basically what you get
Atmosphere: 1
Food: 1
Service: 1
The location has been transformed remarkably, under new ownership m. creating a wonderful atmosphere. The staff are very friendly and professional, and the facility is clean and well-organized.
Atmosphere: 5
Food: 5
Service: 5
I’ve been coming to this Subway for years, and I can honestly say the new owner has completely turned the place around. The store is cleaner, the service is much friendlier, and everything runs more smoothly. You can really tell the new owner is dedicated—he’s often there himself, making sure everything is done right and customers are happy. It’s clear he takes pride in his work, and it shows in the quality of the food and overall experience. Definitely recommend giving this location another try if you haven’t been in a while!
Atmosphere: 5
Food: 5
Service: 5
Def coming back 5 stars great workers great food
Atmosphere: 5
Food: 5
Service: 5
New management, so it’s a completely new experience.
I visited the store a couple of days ago and had to update my previous review. Everything is clean (cleaner than other Subway locations nearby). The owner genuinely cares about the customers and goes out of their way to ensure a great experience.
I’m very happy with the quality, cleanliness, and warm customer service.
5 stars!
Atmosphere: 5
Food: 5
Service: 5
Food was good (and the subs were full), the area was clean, and the owner was personable and kind. He made sure he welcomed everyone that came into the area and asked if he could get anything for an older lady that was “just needing to sit.” Honestly, definitely my best Subway experience by far (and way superior to any other Walmart Subway experience!).
Atmosphere: 5
Food: 5
Service: 5
The new management has really turned this location around.
Atmosphere: 5
Food: 5
Service: 5
Was personally served by the new owner of this location and they treated me very well. Was disappointed other subways didn’t accept my coupon but this location honored it. Old reviews are outdated, come give this Walmart location a try.
Atmosphere: 5
Food: 5
Service: 5
I’m normally not the type to leave reviews, but this place needs to either fire this staff member or train them on how to be a decent human being. I went in there to get a sandwich and asked for the bacon to be heated up to not have to eat cold bacon because who wants that? And the lady was huffing and puffing about something as simple as heating up bacon. Every time I’d have to ask for her to heat it up longer she would only put it in for a literal second. When I am paying for someone to make a sandwich to my liking, I expect the person making it to not visibly complain and sigh about doing so especially when it’s your literal job. All that I wanted was to not eat cold and gooey bacon. All around terrible service. Do better.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
First of all, it says open and they’re not lol. It’s approximately 2 in the afternoon and nobody in sight. Bread oven wide open like someone was doing something on it. No one in the back room. This is not the first time. Seems like they going out of business anyway, the attitude they probably have is why even try. Well…if you’re open, you need to service the customers. Was there for five minutes and no one in sight! A couple was sitting on the tables eating something other than subway and they said they hadn’t seen anybody in over 20 minutes . Great way to run business. I’m sure will be highly successful.
This is the third time here. Amazing service good is fantastic T is awesome. I hope he stays. He is one of the best one that I have had a good service at this location,
Dietary restrictions: You can choose what ever you want
Atmosphere: 5
Food: 5
Service: 5
Hadn’t been to this location in over a year because the service and food was horrible. I said I would never go back. They are now “temporarily” closed. Hmm, I wonder why.
I want to give one more star if they are open as per their store timings. Their store hours are so unpredictable. Food is standard when they are open.
Atmosphere: 2
Food: 4
Service: 1
I went to this Subway located inside of Walmart earlier today at a little after 11AM today with some others for lunch. When we arrived inside no one was anywhere to be seen behind the counter to wait on customers much less great customers. We soon found out why. It was because the employee was sitting at the table against the wall with another lady talking and just hanging out. She did finally come behind the counter to wait on us. She didn’t great us at all. I placed my order and when I said I wanted “provolone cheese” she replied “does it look like there is any provolone cheese!!” I got shredded mozzarella cheese instead. I ordered a 6 inch sub and made it a combo. She rang me up. I saw in the keypad it asked was I a reward member and or did I want to become one. I chose that I wanted to become one. She keyed my order into system which cleared that away and I told her that I wanted to be a reward customer she replied “NO” very rudely. I said again I wanted to join the rewards program and she replied again NO! I left it at that. I asked her for my receipt and she told me “it’s broke !” I said ma’am I need my receipt and she again said “it’s broke” very rude. My order was $12.11 and she didn’t given a cup. I assumed with the price I had been charged for a large cup so I grabbed my own cup being she never handed me one. She came to my table where I was with my friends and food and demanded the cup back that had drink in it or me to pay her $2.50 more for the cup. I poured my drink into the smaller cup and handed her the large cup and she took it back to behind the counter with her. This lady has horrible customer service skills and honestly needs to be retrained and or not be working directly with customers. I’ve never been to any place of business and been denied my receipt. All of the others I was with were just as floored as I was by her behavior and how rude she was. This was my first time ever coming to this Subway. Very disappointed.
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