I use the Hope mills rd jersey mikes all the time and always get great service and the food is always great. This is the first time it did not turn out well. Ordered a giant and regular #17 without peppers and after getting home both sandwiches were loaded with peppers.We could not eat them. I’m hoping this was an isolated issue.
Courtney Watson
First timer, we went on the 12/23/2024, I don't even want to put stars on this review because it was not worth it. One the price was to high as we spent 24$ on two subs that was it. The ones we got were highly recommended but it was just awful. The Italian I got was magic and lettuce with oil as I did not even taste the meats in it. My husband got the chipotle pastrami. the pastrami was good but there was nothing chipotle about it. it was just a sad sandwich missing it's onions and sauce. We won't be going back. it was not worth the money we worked hard for, for this day out together. Free time is rare for us and this day the sub we heard so much about wasn't worth it. I do not recommend Jersey Mike's to anyone trying to save money or get the money's worth.
Atmosphere: 1
Food: 1
Service: 1
King Brothers
I love a good Jersey Mikes sub. Well loved is more like it. I’m not a fan of these restaurants giving us less and charging us more. I sadly will no longer give this company my money. I watched them put 4 slices of meat on my regular number 7. When I asked for some more meat, the person literally turned on the scale to weigh it. I’m about to pay $10 for this and a 5th slice of meat has to be weighed? Not asking for a scooby doo sized sandwich. Can I at least get $8 worth of sandwich for my $10? AND CHANGE YOUR GLOVES FOR PETES SAKE!!!!!
Atmosphere: 3
Food: 2
Service: 4
Alisha Bridges-Williams
Jessica B. Was a great with my order. She definitely should be moved up to manager.
Atmosphere: 5
Food: 5
Service: 5
Donna GAIL Kimbrel
I just enjoy the subs here!!
Atmosphere: 5
Food: 5
Service: 5
Lydia Doyen
Live their subs. Much better than subway
Atmosphere: 4
Food: 5
Service: 5
nelson Rodriguez
Very Impressive young team ! Providing Supernatural Customer Service! All small business should stop by and talk to leadership so they could emulate this behavior! Excellent!!
Atmosphere: 5
Food: 5
Service: 5
Antonio M
Inconsistencies on the Cheesesteaks, quality/taste depends on who's on the grill that day. I've noticed it's normally the lease experience person that's always on the grill. I can taste the difference. For the price you pay, it should be consistent across the board. Tonight I waited about 12-15min for 1 Cheesesteak. I also watch order, after order get pumped out. The person behind me in line also order a Cheesesteak, she got her food before mine... I called back up to complain after I got home, I spoke to the mgr. She said, the reason for the wait because the guy actually dropped my Cheesesteak and had to redo it... I wasn't even informed, nobody said anything to me. Not sure if that's true, because I was watching. I'm not sure where those sandwhiches went or Why it took so long. And to be honest, the sandwich was not the standard I grown custom to. At one point, I was the only waiting. The mgr , and staff looked at me waiting. No compliment drink, or chips anything. The store litterally pumped out 15-20 sandwiches while I waited on my 1 order. Even the woman that order after me, gave me a weird look, she was shocked she got her food before me. And the guy on the grill was talking to a heavyset black lady, they just yapping, laughing and joking.. it doesnt take that long. Like yall see me waiting. It really turned me off from ordering here again. You don't know whom is going to make your sandwich, and they are on the pricey side. I should've just cooked and saved my gas and money. It will be awhile before I comeback if ever.
Atmosphere: 5
Food: 3
Service: 1
N
This is my favorite store in all of Fayetteville and Hope Mills. Destiny was the one to make my sandwich last time and she was the best employee I’ve ever encountered at any of your stores. She actually made conversation and had such a positive energy and aura. She was so nice and easy to talk to! I hope she’s working when I come back!
Atmosphere: 5
Food: 5
Service: 5
Devonette Augusta
First time at this jersey Mike and went in there wonderful atmosphere presentation. Wonderful my sandwich delicious gotta get that tuna with the Provolone The employees was nice and friendly and inviting love it
I use the Hope mills rd jersey mikes
all the time and always get great service and the food is always great. This is the first time it did not turn out well. Ordered a giant and regular #17 without peppers and after getting home both sandwiches were loaded with peppers.We could not eat them. I’m hoping this was an isolated issue.
First timer, we went on the 12/23/2024, I don't even want to put stars on this review because it was not worth it. One the price was to high as we spent 24$ on two subs that was it. The ones we got were highly recommended but it was just awful. The Italian I got was magic and lettuce with oil as I did not even taste the meats in it. My husband got the chipotle pastrami. the pastrami was good but there was nothing chipotle about it. it was just a sad sandwich missing it's onions and sauce. We won't be going back. it was not worth the money we worked hard for, for this day out together. Free time is rare for us and this day the sub we heard so much about wasn't worth it. I do not recommend Jersey Mike's to anyone trying to save money or get the money's worth.
Atmosphere: 1
Food: 1
Service: 1
I love a good Jersey Mikes sub. Well loved is more like it. I’m not a fan of these restaurants giving us less and charging us more. I sadly will no longer give this company my money. I watched them put 4 slices of meat on my regular number 7. When I asked for some more meat, the person literally turned on the scale to weigh it. I’m about to pay $10 for this and a 5th slice of meat has to be weighed? Not asking for a scooby doo sized sandwich. Can I at least get $8 worth of sandwich for my $10? AND CHANGE YOUR GLOVES FOR PETES SAKE!!!!!
Atmosphere: 3
Food: 2
Service: 4
Jessica B. Was a great with my order. She definitely should be moved up to manager.
Atmosphere: 5
Food: 5
Service: 5
I just enjoy the subs here!!
Atmosphere: 5
Food: 5
Service: 5
Live their subs. Much better than subway
Atmosphere: 4
Food: 5
Service: 5
Very Impressive young team ! Providing Supernatural Customer Service! All small business should stop by and talk to leadership so they could emulate this behavior! Excellent!!
Atmosphere: 5
Food: 5
Service: 5
Inconsistencies on the Cheesesteaks, quality/taste depends on who's on the grill that day. I've noticed it's normally the lease experience person that's always on the grill. I can taste the difference. For the price you pay, it should be consistent across the board. Tonight I waited about 12-15min for 1 Cheesesteak. I also watch order, after order get pumped out. The person behind me in line also order a Cheesesteak, she got her food before mine... I called back up to complain after I got home, I spoke to the mgr. She said, the reason for the wait because the guy actually dropped my Cheesesteak and had to redo it... I wasn't even informed, nobody said anything to me. Not sure if that's true, because I was watching. I'm not sure where those sandwhiches went or
Why it took so long. And to be honest, the sandwich was not the standard I grown custom to. At one point, I was the only waiting. The mgr , and staff looked at me waiting. No compliment drink, or chips anything. The store litterally pumped out 15-20 sandwiches while I waited on my 1 order. Even the woman that order after me, gave me a weird look, she was shocked she got her food before me. And the guy on the grill was talking to a heavyset black lady, they just yapping, laughing and joking.. it doesnt take that long. Like yall see me waiting. It really turned me off from ordering here again. You don't know whom is going to make your sandwich, and they are on the pricey side. I should've just cooked and saved my gas and money. It will be awhile before I comeback if ever.
Atmosphere: 5
Food: 3
Service: 1
This is my favorite store in all of Fayetteville and Hope Mills. Destiny was the one to make my sandwich last time and she was the best employee I’ve ever encountered at any of your stores. She actually made conversation and had such a positive energy and aura. She was so nice and easy to talk to! I hope she’s working when I come back!
Atmosphere: 5
Food: 5
Service: 5
First time at this jersey Mike and went in there wonderful atmosphere presentation. Wonderful my sandwich delicious gotta get that tuna with the Provolone The employees was nice and friendly and inviting love it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuna Fish
Restaurantji Recommends
The price did not match the food I got
Atmosphere: 5
Food: 3
Service: 5
Sabrina was the best!
Atmosphere: 5
Food: 5
Service: 5
Thank you Sabrina for your help!
Atmosphere: 5
Food: 5
Service: 5
Ms Sabrina was outstanding!
Food was perfect as usual but I appreciate how above and beyond Sabrina went for us!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mike's Famous Philly
BLT was delicious. Thank you for the generous amount of bacon so I didn't have to hunt for it like some other unnamed restaurants. Will come again!
Atmosphere: 5
Food: 5
Service: 5
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