They did not have the flavor I wanted, and they were unhelpful. Would not recommend. Ever.
Jasmine Monzon-Lemus
It tasted like water and milk the worst ice cream I’ve ever eaten
kate g
I drove from hickory and stopped in to Baskin Robbins to get my favorite ice cream, Gold Medal, and I was so glad I did, especially because of the young man who waited on me. He was so sweet and helpful!! I wish I had asked his name! He deserves a shout out! He made sure I got my ice cream and even gave me a cup in addition to the two quarts. Just the best service and made me feel very special!! He is a keeper!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gold Medal Ribbon
Abi Turner (Buzbuz9)
Employees were nice but very busy since it seemed a bit understaffed. Had everything you would expect from a Baskin-Robbins and Dunkin. Shop was in a bit of disarray but not terrible.
Anna Whittington
Terrible experience and customer service from cashier, manager on duty was professional. Cashier blamed me of having an attitude when in fact she was the rude one and slammed my coffees down the second time with no “sorry” or “thank you”. Iced coffee was made wrong twice, the cashier said she wasn’t making it again. I just requested a refund.
Karina Rojo
If I could give this this location a zero I would. The customer service was horrible from the manager and it wasn’t even by from the girl who took the order or even the guy who made the coffee wrong. I asked nicely if it could be remade and the manager said” just give her sugar packs and creamer she can add it “
Chris Robotham
Just another restaurant ran by kids who give you what they want. Then say we don’t have that!!! Save your time and frustration
Kathy Crittenden
Went in and ordered 2 large milkshakes. Paid $16.00 for 2 cups of ice with chocolate flavor 2 scoops of vanilla ice cream per cup and a little milk. We had to tell the girl to reblend and add more milk because they were to thick to drink. Everyone knows a milkshake is made with ice cream, milk and flavoring. We called the location back after trying to drink it to speak with a manager and the association was very rude. We will never go back to that location again or recommend anyone to go to the Huntersville location.
Jamie Skip
Baskin Robbins out did themselves on my Birthday cake ! Such a beautiful cake and so delicious.The picture says it all. Thank you for making my day so special,
Pratheeba Shyam kumar
I needed an cake immediately that is big enough to serve for a 20 people party.Bailey from their team helped me to get a cake in 10 mins over the phone and also wrote my message on cake.Thanks a lot to bailey for your amazing work.
The ice cream is always good but our server walked away to help someone else. And they had no waffle cones.
Nader Judeh
Worst place the white short girl the manger she take people money and give the wrong order
Susan Fletcher
The ice cream is always good but our server walked away to help someone else. And they had no waffle cones.
Maya Duncan
they are always out of something
Lindsey Abrahamse
Been coming here for years and it used to be friendly, fast and consistent. Now every time we come, it appears the employees are being bothered by customers and they appear to be distracted or uninterested. Also, hours say they close at 8pm on Saturdays. Just drove over, arriving at 730pm, lights are off, noone there. Management needs to take a hard look at how they are running this place.
They did not have the flavor I wanted, and they were unhelpful. Would not recommend. Ever.
It tasted like water and milk the worst ice cream I’ve ever eaten
I drove from hickory and stopped in to Baskin Robbins to get my favorite ice cream, Gold Medal, and I was so glad I did, especially because of the young man who waited on me. He was so sweet and helpful!! I wish I had asked his name! He deserves a shout out! He made sure I got my ice cream and even gave me a cup in addition to the two quarts. Just the best service and made me feel very special!! He is a keeper!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gold Medal Ribbon
Employees were nice but very busy since it seemed a bit understaffed. Had everything you would expect from a Baskin-Robbins and Dunkin. Shop was in a bit of disarray but not terrible.
Terrible experience and customer service from cashier, manager on duty was professional. Cashier blamed me of having an attitude when in fact she was the rude one and slammed my coffees down the second time with no “sorry” or “thank you”. Iced coffee was made wrong twice, the cashier said she wasn’t making it again. I just requested a refund.
If I could give this this location a zero I would. The customer service was horrible from the manager and it wasn’t even by from the girl who took the order or even the guy who made the coffee wrong. I asked nicely if it could be remade and the manager said” just give her sugar packs and creamer she can add it “
Just another restaurant ran by kids who give you what they want. Then say we don’t have that!!! Save your time and frustration
Went in and ordered 2 large milkshakes. Paid $16.00 for 2 cups of ice with chocolate flavor 2 scoops of vanilla ice cream per cup and a little milk. We had to tell the girl to reblend and add more milk because they were to thick to drink. Everyone knows a milkshake is made with ice cream, milk and flavoring. We called the location back after trying to drink it to speak with a manager and the association was very rude. We will never go back to that location again or recommend anyone to go to the Huntersville location.
Baskin Robbins out did themselves on my Birthday cake ! Such a beautiful cake and so delicious.The picture says it all. Thank you for making my day so special,
I needed an cake immediately that is big enough to serve for a 20 people party.Bailey from their team helped me to get a cake in 10 mins over the phone and also wrote my message on cake.Thanks a lot to bailey for your amazing work.
Restaurantji Recommends
The ice cream is always good but our server walked away to help someone else. And they had no waffle cones.
Worst place the white short girl the manger she take people money and give the wrong order
The ice cream is always good but our server walked away to help someone else. And they had no waffle cones.
they are always out of something
Been coming here for years and it used to be friendly, fast and consistent. Now every time we come, it appears the employees are being bothered by customers and they appear to be distracted or uninterested. Also, hours say they close at 8pm on Saturdays. Just drove over, arriving at 730pm, lights are off, noone there. Management needs to take a hard look at how they are running this place.
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