Kilwins Ice Cream - Chocolate - Fudge

The coconut chocolate chip ice cream is delicious! Plenty of options to choose from. Staff is friendly and allows you to taste samples.

We always have to stop here when visiting Birkdale. So many choices, and everything it so good.

Atmosphere: 5

Food: 5

Service: 5

Yummy!

Atmosphere: 5

Food: 5

Service: 5

We were just in the store and purchase a quart of pralines pecan & what was suppose to be Superman ice cream. After we got back home my daughter opened up her ice cream and it was Cake Batter. The container was labeled Superman Ice Cream but Cake Batter was inside of the container.

Atmosphere: 5

Food: 2

Service: 5

Excellent fudge, candy and ice cream! This is a dangerous place! 😂. The smells are incredible. The fudge is amazing.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fudge Fudge and More Fudge

Excellent fudge, candy and ice cream! This is a dangerous place! ?. The smells are incredible. The fudge is amazing.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fudge Fudge and More Fudge

We got the Dark Chocolate Kilwins Bear Claw and the Dark Chocolate Fudge. Absolutely delicious! We will definitely be back!

Atmosphere: 5

Food: 5

Service: 5

Creamiest ice cream I've had in a long time. Will keep coming back.

Atmosphere: 5

Food: 5

Service: 5

I visited the place this past weekend. I was on a line, and I was next one to be served. No one came by when it was my turn. When someone finally came, I asked for couple of ice cream to try out. The server handed me the samples and moved right on to the next person. That was frustrating. The next customer she jumped to help had a long list of what/how wanted. I was put back on a line waiting again. When I initially waited, no one came but it seemed like she did not want this person who was after me to wait any longer than necessary. I had a frustrating experience. It was really annoying. I did not get the attention I deserved, especially when it seemed like the server is rushing though things. I was upset and left in a situation waiting longer than necessary, especially after I've already waited to be served. My only regret is that I wish I had let a manager or a supervisor know about my experience to ensure that servers are providing better service in the future. I won't be visiting again but here is my feedback. By the way, ice cream flavor and quality were good and enjoyable.

Atmosphere: 4

Food: 5

Service: 1

I visited the place this past weekend. I was on a line, and I was next one to be served. No one came by when it was my turn. When someone finally came, I asked for couple of ice cream to try out. The server handed me the samples and moved right on to the next person. That was frustrating. The next customer she jumped to help had a long list of what/how wanted. I was put back on a line waiting again. When I initially waited, no one came but it seemed like she did not want this person who was after me to wait any longer than necessary. I had a frustrating experience. It was really annoying. I did not get the attention I deserved, especially when it seemed like the server is rushing though things. I was upset and left in a situation waiting longer than necessary, especially after I've already waited to be served. My only regret is that I wish I had let a manager or a supervisor know about my experience to ensure that servers are providing better service in the future. I won't be visiting again but here is my feedback. By the way, ice cream flavor and quality were good and enjoyable.

Atmosphere: 4

Food: 5

Service: 1

I am originally from Michigan and love hard ice cream. Lots of flavors to choose from.

Atmosphere: 5

Food: 5

Service: 5

Ice cream is why we stopped here, but it's the rest of their candy tests that are the real stars of this chain. Not sure how much of their offerings are made on-site, but some definitely are.

Atmosphere: 5

Food: 4

Service: 5

Alex was super helpful, I'm new to the area, and the ice cream is amazing. The associates were really kind to my family and beautiful people. Not gonna lie, one of the girls was cute.

Atmosphere: 5

Food: 5

Service: 5

Best ice cream I’ve had near Charlotte, and I eat a lot of ice cream!!! Great service as well.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Waffle Bowl

Good big ice cream with good waffles

Atmosphere: 3

Food: 3

Service: 3