Oh, where do I even begin with my delightful experience at this drive-thru? I ordered my food, paid like a good customer, and then arrived at the second window—only to be greeted with the stunning news that they couldn’t find my order. Brilliant! Naturally, they suggested I park in the “reserved” spot, as if I was on some exclusive VIP list. After an excruciating 20 minutes of waiting, I returned to the drive-thru like a loyal puppy, only to have the so-called “manager” question if I even paid. Seriously? I had to pull up my bank account to prove I hadn't just magically conjured my meal out of thin air. And guess what? They wanted me to wait again! What kind of circus is this? I didn’t sign up for a day-long stay at McDonald's. I thought I was just grabbing a quick bite, not auditioning for a reality show about the world’s worst service. “Disappointed” doesn’t even scratch the surface at this point. Bravo, team—really knocking it out of the park!
Atmosphere: 1
Service: 1
Nick Lempp
I waited for almost two hours for my food and I was told that It was not ready still as they just opened which then I left after that. As I had somewhere important to be.(It was 6:45) I do not recommend Mcdonalds in Huntersville what so ever as they are not a good place to eat at all and its trash.
Atmosphere: 1
Food: 1
Service: 1
Jim Shiller
I was the first lunch order of the day. Received my drive through order and it was inedible. The bun was stale and hard, like it had been microwaved. Fries were burnt, some were literally black. The half filled container of fries were like sticks that were crunchy. Whoever decided to serve that to a customer should be fired. They had to have been aware that the fries were totally burnt and served them anyway.
Food: 1
Service: 3
Destiny
They suck!!! Been waiting in line for 15 mins! DRIVE THRU!!! 3rd car!
Atmosphere: 1
Food: 1
Service: 1
Mr. JYM Sr.
Hey McRib is back!!!!! A little hack for you all try it with no sauce no onions no pickles it's totally delicious
Food: 5
Ledermann Llc
Food is slow, but not that different than other McDs. Employees are nice people unfortunately looks like cleaning not so much. Fat cockroach walking around the dining area, enough said…
Atmosphere: 1
Food: 3
Service: 2
bat man
They dont listen to customers, had an allergic reaction because they put onions on my burger when specifically asked for no onions .
Atmosphere: 1
Food: 1
Service: 1
Jake Krug
Don’t come here Sunday mornings. As soon as we walked in to order, an employee was yelling at the managers before going on his break. Immediately following, we ordered. We waited for over 30 minutes for our food, which we weren’t the only ones. Another customer asked for a refund because he waited so long. Oh, and that employee that went on break, came back in smelling like a weed dispensary. They have no order in the kitchen whatsoever and just constantly yell back and forth for what they need and don’t get it. We won’t be coming back here and will drive the extra distance to a different McDonalds because the way this one is ran is atrocious.
Atmosphere: 1
Food: 2
Service: 1
lewis neace
the past two times i’ve been here they have not listened to my directions gave me 10 nuggets when i asked for 2 cheeseburgers. dindnt take pickles off when i told them too and my table was fairly dirty
Atmosphere: 1
Food: 1
Service: 3
Jesse Vicenty
This McDonalds is padding your bill with RMHC donation without asking. Manager confrontational when asked about it. Franchise owner should be ashamed
Came thru drive thru around 2pm today 11/12/25, Female Black Manager at window is clueless and ignorant. Gave us the wrong order then corrected the order then gave us our food back with no fries, gave it back to her and she forgot the drinks. Insane! Food cold. The black male manager was excellant! Where is he? Do better!
Atmosphere: 1
Food: 1
Service: 1
Stephen Way
The visit at this location will be my last at any McDonald’s anywhere. McDonald’s has been transformed into a dysfunctional, self service, catastrophe, where fast food isn’t fast or good. To start with, there was no one at the front counter, so I had to ring myself up. No problem. Waited and waited because the crew is concentrating on serving the drive through. There are no self serve sofa machines, so you have to rely on the one busy lady who is working on orders for delivery and drive through customers. So guess what, you’re not getting a drink or a refill. Waited forever for a biscuit and a drink. The gravy biscuit came out with almost no gravy on it. So McDonald’s is getting over by charging over $4 for a biscuit. The remainder of the experience isn’t much better. This is the number 1 restaurant in the world? There has to be someone else who can beat these stingy, greedy money makers, who are giving their customers little to nothing. They will never get another penny from me. I’m out!
Atmosphere: 1
Food: 2
Service: 1
Aly Ward
My kids enjoy the play place here. Never had an issue with customer service, The parking lot here is ridiculously dangerous. I'm sure there's nothing the staff can do about it but just a warning for those who visit to be cautious.
Ashley L.
Most times, they pull people up to get their orders & I hate that. I can wait at the window.
Oh, where do I even begin with my delightful experience at this drive-thru? I ordered my food, paid like a good customer, and then arrived at the second window—only to be greeted with the stunning news that they couldn’t find my order. Brilliant! Naturally, they suggested I park in the “reserved” spot, as if I was on some exclusive VIP list.
After an excruciating 20 minutes of waiting, I returned to the drive-thru like a loyal puppy, only to have the so-called “manager” question if I even paid. Seriously? I had to pull up my bank account to prove I hadn't just magically conjured my meal out of thin air. And guess what? They wanted me to wait again!
What kind of circus is this? I didn’t sign up for a day-long stay at McDonald's. I thought I was just grabbing a quick bite, not auditioning for a reality show about the world’s worst service. “Disappointed” doesn’t even scratch the surface at this point. Bravo, team—really knocking it out of the park!
Atmosphere: 1
Service: 1
I waited for almost two hours for my food and I was told that It was not ready still as they just opened which then I left after that. As I had somewhere important to be.(It was 6:45) I do not recommend Mcdonalds in Huntersville what so ever as they are not a good place to eat at all and its trash.
Atmosphere: 1
Food: 1
Service: 1
I was the first lunch order of the day. Received my drive through order and it was inedible. The bun was stale and hard, like it had been microwaved. Fries were burnt, some were literally black. The half filled container of fries were like sticks that were crunchy. Whoever decided to serve that to a customer should be fired. They had to have been aware that the fries were totally burnt and served them anyway.
Food: 1
Service: 3
They suck!!! Been waiting in line for 15 mins! DRIVE THRU!!! 3rd car!
Atmosphere: 1
Food: 1
Service: 1
Hey McRib is back!!!!! A little hack for you all try it with no sauce no onions no pickles it's totally delicious
Food: 5
Food is slow, but not that different than other McDs. Employees are nice people unfortunately looks like cleaning not so much. Fat cockroach walking around the dining area, enough said…
Atmosphere: 1
Food: 3
Service: 2
They dont listen to customers, had an allergic reaction because they put onions on my burger when specifically asked for no onions .
Atmosphere: 1
Food: 1
Service: 1
Don’t come here Sunday mornings. As soon as we walked in to order, an employee was yelling at the managers before going on his break. Immediately following, we ordered. We waited for over 30 minutes for our food, which we weren’t the only ones. Another customer asked for a refund because he waited so long. Oh, and that employee that went on break, came back in smelling like a weed dispensary. They have no order in the kitchen whatsoever and just constantly yell back and forth for what they need and don’t get it. We won’t be coming back here and will drive the extra distance to a different McDonalds because the way this one is ran is atrocious.
Atmosphere: 1
Food: 2
Service: 1
the past two times i’ve been here they have not listened to my directions gave me 10 nuggets when i asked for 2 cheeseburgers. dindnt take pickles off when i told them too and my table was fairly dirty
Atmosphere: 1
Food: 1
Service: 3
This McDonalds is padding your bill with RMHC donation without asking. Manager confrontational when asked about it. Franchise owner should be ashamed
Restaurantji Recommends
Came thru drive thru around 2pm today 11/12/25, Female Black Manager at window is clueless and ignorant. Gave us the wrong order then corrected the order then gave us our food back with no fries, gave it back to her and she forgot the drinks. Insane! Food cold. The black male manager was excellant! Where is he? Do better!
Atmosphere: 1
Food: 1
Service: 1
The visit at this location will be my last at any McDonald’s anywhere. McDonald’s has been transformed into a dysfunctional, self service, catastrophe, where fast food isn’t fast or good. To start with, there was no one at the front counter, so I had to ring myself up. No problem. Waited and waited because the crew is concentrating on serving the drive through. There are no self serve sofa machines, so you have to rely on the one busy lady who is working on orders for delivery and drive through customers. So guess what, you’re not getting a drink or a refill. Waited forever for a biscuit and a drink. The gravy biscuit came out with almost no gravy on it. So McDonald’s is getting over by charging over $4 for a biscuit. The remainder of the experience isn’t much better. This is the number 1 restaurant in the world? There has to be someone else who can beat these stingy, greedy money makers, who are giving their customers little to nothing. They will never get another penny from me. I’m out!
Atmosphere: 1
Food: 2
Service: 1
My kids enjoy the play place here. Never had an issue with customer service, The parking lot here is ridiculously dangerous. I'm sure there's nothing the staff can do about it but just a warning for those who visit to be cautious.
Most times, they pull people up to get their orders & I hate that. I can wait at the window.
Sausage, egg and cheese McGriddle.
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