This place is AWFUL! They only had 4 flavors. 6 machines are down. No one speaks to you when you come in. The wannabe redhead cashier didn’t speak either, just totaled the froyo and took my money. The place was dirty and they had none of the flavors or combos they advertised! Literally GO SOMEWHERE ELSE!! This place needs to be shut down.
Atmosphere: 1
Food: 1
Service: 1
Kathy Luft
Girl working there was so nice and helpful
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: No Sugar Added Vanilla, Blue Cotton Candy
Dietitian Daily
Great stop for something sweet. The prices seem a bit high, but I think it's easy to add a lot of weight.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: No Sugar Added Vanilla
Katie Englebert
When I visited recently, I bought ice cream for myself and four kids. 4/5 of us got the chocolate ice cream and we all commented how it tasted horrible. It tasted like chemicals and was very bitter. I approached the employee and told her she may want to check the icecream before others buy it, and she agreed it tasted terrible and shut the chocolate off. I told her due to the fact that I spent over $50 I would like some sort of a refund as it was not edible, she said her manager would call me the next day to discuss a refund, I never received a call and every time I call they say the manager isn’t there. I would NOT recommend.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Frozen Yogurt
Alex
Love this place. Staff are always wonderful!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Yogurt
Cheryl Boyd
Jill and Gabby are so precious. I went in and they noticed I was limping. I had just been to physical therapy and I was really hurting. Gabby brought me my order and as I ate my yogurt, I expressed concern that I had came to that shopping center to pick up dinner for my family. Panda Express usually has a drive-up window but this one didn’t have one. Jill suggested I let them pick it up for me. Over my protests, these sweet ladies got my order for me. They made this old lady’s day and I will certainly become a regular customer.The shop was spotless and neat. Thank you, Ladies.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Yogurt
Alina Prokhnevskiy
I don’t speak for all Sweet Frogs, but this location smelled like bleach both times we’ve been. Not appetizing if you ask me. Location feels aged with stickers peeling off the back door. The back patio looks like a forsaken break room. Panda Express next door has there garbage sitting out along with some sort of pallets. Tables are rusted and debris on the ground. Last time I’ll be visiting. Concord location is so much nicer. Lastly, the girls working didn’t really have much customer training as they did not greet us nor speak to us the entire time.
Atmosphere: 1
Food: 3
Service: 1
Ma.naya.
Love all of the various toppings that were there. The location was very small, and there were not that many flavors of frozen yogurt to choose from.
Lynda Ledford
My granddaughter and l love ❤️ Sweet Frog's for a fun treat and some us time!!!
Marc Marcus
Great choice for health-conscious folks who crave an ice cream type of dessert.
Very excellent frozen yogurt and a LOT of toppings
Jennifer K.
I walked up at after 1pm and the store still wasn't open. There were five other people waiting outside for the doors to open. No sign of anyone inside and no one picked up the phone when I tried to call. I waited about 10 mins and still no sign of an employee. As I am writing this 15 mins after 1pm the open light was flicked on.
Hannah K.
I walked up to the door at 1pm on May 12th when it was supposed to open. The lights were on inside but the door was locked, there were 6 customers that waited 10 minutes for the doors to unlock. After ten minutes we all decided to leave.
This place is AWFUL! They only had 4 flavors. 6 machines are down. No one speaks to you when you come in. The wannabe redhead cashier didn’t speak either, just totaled the froyo and took my money. The place was dirty and they had none of the flavors or combos they advertised! Literally GO SOMEWHERE ELSE!! This place needs to be shut down.
Atmosphere: 1
Food: 1
Service: 1
Girl working there was so nice and helpful
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: No Sugar Added Vanilla, Blue Cotton Candy
Great stop for something sweet. The prices seem a bit high, but I think it's easy to add a lot of weight.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: No Sugar Added Vanilla
When I visited recently, I bought ice cream for myself and four kids. 4/5 of us got the chocolate ice cream and we all commented how it tasted horrible. It tasted like chemicals and was very bitter. I approached the employee and told her she may want to check the icecream before others buy it, and she agreed it tasted terrible and shut the chocolate off. I told her due to the fact that I spent over $50 I would like some sort of a refund as it was not edible, she said her manager would call me the next day to discuss a refund, I never received a call and every time I call they say the manager isn’t there. I would NOT recommend.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Frozen Yogurt
Love this place. Staff are always wonderful!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Yogurt
Jill and Gabby are so precious. I went in and they noticed I was limping. I had just been to physical therapy and I was really hurting. Gabby brought me my order and as I ate my yogurt, I expressed concern that I had came to that shopping center to pick up dinner for my family. Panda Express usually has a drive-up window but this one didn’t have one. Jill suggested I let them pick it up for me. Over my protests, these sweet ladies got my order for me. They made this old lady’s day and I will certainly become a regular customer.The shop was spotless and neat. Thank you, Ladies.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Yogurt
I don’t speak for all Sweet Frogs, but this location smelled like bleach both times we’ve been. Not appetizing if you ask me. Location feels aged with stickers peeling off the back door. The back patio looks like a forsaken break room. Panda Express next door has there garbage sitting out along with some sort of pallets. Tables are rusted and debris on the ground. Last time I’ll be visiting. Concord location is so much nicer. Lastly, the girls working didn’t really have much customer training as they did not greet us nor speak to us the entire time.
Atmosphere: 1
Food: 3
Service: 1
Love all of the various toppings that were there. The location was very small, and there were not that many flavors of frozen yogurt to choose from.
My granddaughter and l love ❤️ Sweet Frog's for a fun treat and some us time!!!
Great choice for health-conscious folks who crave an ice cream type of dessert.
Restaurantji Recommends
Good options for frozen yogurt.
Very excellent frozen yogurt and a LOT of toppings
I walked up at after 1pm and the store still wasn't open. There were five other people waiting outside for the doors to open. No sign of anyone inside and no one picked up the phone when I tried to call. I waited about 10 mins and still no sign of an employee. As I am writing this 15 mins after 1pm the open light was flicked on.
I walked up to the door at 1pm on May 12th when it was supposed to open. The lights were on inside but the door was locked, there were 6 customers that waited 10 minutes for the doors to unlock. After ten minutes we all decided to leave.
My 4year old son loves it as much as we do??