The Cheesecake Factory

Name: The Cheesecake Factory
Address: 8701 Townley Rd, Huntersville, North Carolina, 28078, US
Telephone: (980) 399-6197
Price range: $$
Rating: 3.3

$$ • American

Hours:
8701 Townley Rd, Huntersville
(980) 399-6197

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About Cheesecake Factory

The Cheesecake Factory offers good food and friendly service, with some standout items like the Godiva Chocolate Cheesecake. Many guests enjoy their time there, especially for the cheesecakes, which are a big hit for those with a sweet tooth. The street corn is also highly praised, and the bread is often fresh and warm. The Caesar salad is enjoyed by many, and drinks like the pineapple cherry limeade are well-liked.

However, some dishes can be salty or dry, and portion sizes seem to have changed. For example, shrimp scampi was often dry and lacking in flavor, requiring extra sauce. Customer service can sometimes be inconsistent, especially when sitting outside, where noise levels are high and service might suffer, making guests feel forgotten at times.

The atmosphere can be loud, with tables placed close together, which may add to the noise depending on the nearby guests. Food quality varies, with some items like crab wantons being overcooked or undercooked, and some dishes not meeting expectations. Despite these issues, many still find the experience enjoyable, especially appreciating helpful staff and the enjoyable desserts.