The food is good but the service is piss poor. The staff is too busy playing on their phones or making drinks for themselves to make sure you get what you ordered.
Atmosphere: 1
Food: 1
Service: 1
Megan Mongillo
Rudest employees ive ever dealt with on thanksgiving. Held the door open for one , the other literally told me "go down there and I'll deal with you" and the girl at the counter had a attitude as well. Current employees have absolutely no people skills. No wonder the rating is so low.
Atmosphere: 1
Food: 1
Service: 1
T H
I’d give 0 if I could.. standing around joking and ignoring customers.. no food ready or even able to ask for help.. who is in charge of this disaster??
Atmosphere: 1
Food: 1
Service: 1
Analleli Sanchez
Now I remember why I stopped coming and started going to Starbucks across the street. The wait here is LONGGGG should not wait almost 30 min in drive through
Atmosphere: 1
Food: 3
Service: 1
Ashley Cabrera
Service is getting slower and slower, customer service isn’t great either
Lindsey Floyd
I enjoy Dunkin’ but this is a horribly managed location and the other reviews clearly reflect that. I’ve been to this location and each time, there has been something wrong with my food or drink. The drive thru line is so slow. One time, I even had to wait 20+ minutes even though there were 4 people working inside. You’re unable to get out of line once you’re in it. They were rude when I got to the window and have absolutely no customer service skills or management. I’ve contacted corporate and they still can’t be bothered to contact me back. I’ll support another franchise location or Starbucks right down the street. Absolutely horrible.
Atmosphere: 3
Food: 1
Service: 1
Veena Tekumalla
Worst Dunkin’ ever…. Whenever we order online they accept food but they say food is not there when we come to store. People also so rude and arrogant with customers.
Atmosphere: 1
Food: 1
Service: 1
Steven Barnes
Worst Dunkin ever, horrible customer service there ovens are never on they don't even sell doughnuts half the time. Do not go here place sucks!!
Atmosphere: 1
Food: 1
Service: 1
Mary Grasta
Woman cut me off before I was even done ordering. I felt like a serious inconvenience to them when just trying to grab breakfast. Probably heading to Starbucks in the future, which is a bummer!
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Bacon Egg and Cheese, Hash Browns
Poorly managed and organized. On a Saturday morning at 9am they were out of certain donuts. When I asked if they were making more, she said they only make a certain amount and when they were gone they were gone. Again, it’s 9am on a Saturday! The manager kept her back to the counter the whole time and only worried about making coffees, while the front counter was falling apart.
Atmosphere: 3
Food: 2
Service: 1
Klova
Terrible crew working this morning except for one young man. Took over 35 min to complete my order. I understand being short staffed, but communicate with the customer and dont be rude when you're questioned. And pull your dang hair back!
Atmosphere: 1
Food: 3
Service: 1
Sara Forconi
While wiating for my coffee, the girl in the drive through and the girl making the coffees started goofing around. The girl making coffees was twirling a coffee around the drive through associate's hand, as though she wasn't going to hand it over. The drive through associates asked me for the name on my order and interrupted me when I tried to explain I didn't give a name. Once my coffee was ready, it was set down and the associates turned her back without calling my order out. I am very disappointed in the service here and will be frequenting other locations nearby moving forward.
Service: 1
Michael Proal
Absolutely horrible! Went through drive thru, ordered lg iced coffee and ham and cheese croissant, took 1/2 hour to get my order! Was told to pull around to front, i waited again! Absolutely ridiculous!!!
Service: 1
Mehreteab Kidane
In my opinion I personally believe this is the slowest Drive through Dunkin’ Donut store ever.
3pm. OUT OF DONUTS!!!!!!
Atmosphere: 1
Food: 1
Service: 1
The food is good but the service is piss poor. The staff is too busy playing on their phones or making drinks for themselves to make sure you get what you ordered.
Atmosphere: 1
Food: 1
Service: 1
Rudest employees ive ever dealt with on thanksgiving. Held the door open for one , the other literally told me "go down there and I'll deal with you" and the girl at the counter had a attitude as well. Current employees have absolutely no people skills. No wonder the rating is so low.
Atmosphere: 1
Food: 1
Service: 1
I’d give 0 if I could.. standing around joking and ignoring customers.. no food ready or even able to ask for help.. who is in charge of this disaster??
Atmosphere: 1
Food: 1
Service: 1
Now I remember why I stopped coming and started going to Starbucks across the street. The wait here is LONGGGG should not wait almost 30 min in drive through
Atmosphere: 1
Food: 3
Service: 1
Service is getting slower and slower, customer service isn’t great either
I enjoy Dunkin’ but this is a horribly managed location and the other reviews clearly reflect that. I’ve been to this location and each time, there has been something wrong with my food or drink. The drive thru line is so slow. One time, I even had to wait 20+ minutes even though there were 4 people working inside. You’re unable to get out of line once you’re in it. They were rude when I got to the window and have absolutely no customer service skills or management. I’ve contacted corporate and they still can’t be bothered to contact me back. I’ll support another franchise location or Starbucks right down the street. Absolutely horrible.
Atmosphere: 3
Food: 1
Service: 1
Worst Dunkin’ ever…. Whenever we order online they accept food but they say food is not there when we come to store. People also so rude and arrogant with customers.
Atmosphere: 1
Food: 1
Service: 1
Worst Dunkin ever, horrible customer service there ovens are never on they don't even sell doughnuts half the time. Do not go here place sucks!!
Atmosphere: 1
Food: 1
Service: 1
Woman cut me off before I was even done ordering. I felt like a serious inconvenience to them when just trying to grab breakfast. Probably heading to Starbucks in the future, which is a bummer!
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Bacon Egg and Cheese, Hash Browns
Restaurantji Recommends
Poorly managed and organized. On a Saturday morning at 9am they were out of certain donuts. When I asked if they were making more, she said they only make a certain amount and when they were gone they were gone. Again, it’s 9am on a Saturday! The manager kept her back to the counter the whole time and only worried about making coffees, while the front counter was falling apart.
Atmosphere: 3
Food: 2
Service: 1
Terrible crew working this morning except for one young man. Took over 35 min to complete my order. I understand being short staffed, but communicate with the customer and dont be rude when you're questioned. And pull your dang hair back!
Atmosphere: 1
Food: 3
Service: 1
While wiating for my coffee, the girl in the drive through and the girl making the coffees started goofing around. The girl making coffees was twirling a coffee around the drive through associate's hand, as though she wasn't going to hand it over. The drive through associates asked me for the name on my order and interrupted me when I tried to explain I didn't give a name. Once my coffee was ready, it was set down and the associates turned her back without calling my order out. I am very disappointed in the service here and will be frequenting other locations nearby moving forward.
Service: 1
Absolutely horrible! Went through drive thru, ordered lg iced coffee and ham and cheese croissant, took 1/2 hour to get my order! Was told to pull around to front, i waited again! Absolutely ridiculous!!!
Service: 1
In my opinion I personally believe this is the slowest Drive through Dunkin’ Donut store ever.
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