McDonald's

6501 Monroe Road, Indian Trail
(704) 226-9436

Recent Reviews

Sort by
Mckensie James

Today 4/3/25 they told us their McFlurry machine was down and has been for months. Makes sense we have been here like 10 times and never have been able to get icecream!! Awful.

V Knight

Overcooked fries... I took the first order back the second was worse.

Atmosphere: 1

Food: 1

Service: 1

SmokeD

Good Mac, not much different from others! I order coffee, always fast and with a smile 🙂

Atmosphere: 4

Food: 4

Service: 4

Esther

Overfilled the bag, all the fries fell out of the bag

Brenden Reynolds

When I was trying to call you you did not answer and also I want your walls

Jonathan Lair

Apparently it’s not a 24/7 McDonald’s because I showed up at 1:30, and was told I could not order, door dash only

Atmosphere: 1

Food: 1

Service: 1

Shawn Thiel

Breakfast sandwich was

Atmosphere: 5

Food: 5

Service: 5

BriAnn Kaiser

We go here often, but today was kinda the final straw. A raw burger, meat still very, very red, stale fries, and chicken sandwich that was old/overcooked. The stale fries is a regular experience, but the raw and old food was unacceptable. Not to mention that they never have any of the coffee stuffs sans cold brew, despite it showing available on their menu (which I have seen updates. This has been a trend for the last 6 months I've gone there and they NEVER have the coffee stuffs). Always a disappointment. We never coming back to this McDonald's because of the low standards.

Atmosphere: 3

Food: 1

Service: 4

Pika Gamergirl16 (Pikagamergirl)

After fasting for blood work, the amazing workers here were able to squeeze in a breakfast order for me and it was amazing. No issues, exactly what I ordered.

Karissa T

This McDonald is vile & disgusting. Last night I came in the drive thru and ordered a hi c that tasted like sink water. Also ordered a medium strawberry banana smoothie and got a kids size. Who ever runs this place needs to get fired immediately.

Atmosphere: 1

Food: 1

Service: 1

lee jenkins

Our food was under cooked. The manager was extremely unprofessional and rude. Literally, the burgers were rare and the manager wouldn't refund the money and remake the food. They only gave us a refund for the burgers, and not the cold fries. Never again will I go to this McDonald's. It's gone continuously down hill over the past few years. To the owners of this restaurant, I suggest you train your staff to do better.

Atmosphere: 1

Food: 1

Service: 1

Me

Best McDonald's in Charlotte. My food id always hot and fresh to order.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Cheeseburger, French Fries

Donald Gibbs

Great

Atmosphere: 5

Food: 5

Service: 5

Tracy Holtzapfel

This is the only McDonald's that is always top notch. The drive-thru goes quickly and my order is always right. The staff is super friendly and the restaurant is always clean. They don't close till midnight and a lot of times the parking lot lights and around the building lights will be off as they forget to turn them on but they are still open so swing by even if it looks like they're closed.

Vegetarian options: If you are a vegetarian McDonald's is not the place for you. There are hardly any vegetarian options on their menu.

Kid-friendliness: Everybody should know that McDonald's is kid-friendly. The kids menu is great as they put apple slices in the kids meal. You can also choose apple juice, milk, chocolate milk and not sodas for the precious little ones.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: World Famous Fries, Mcflurry with M&M's Candies, Egg Mcmuffin, Sausage Mcmuffin with Egg, Double Cheeseburger, Big Mac, Sausage Biscuit with Egg, Mcdouble, Pancake, French Fries

The Crohnie Clinician (The Crohnie Clinician)

I've been to this location a couple of times. Inside, it's neat to be able to place your own order. Drive-thru is likely stressful for staff. I say this as someone who witnessed bad service to others and even myself once. That said, when not busy, they usually do a get job. Just be careful when ordering.....

Atmosphere: 4

Food: 3

Service: 2

Recommended dishes: Double Quarter Pounder with Cheese, Dr Pepper, French Fries

Loading...