Starbucks
$ • Coffee Shops
Hours:
Shopping Center, Sun Valley Shopping Center, 6701 Old Monroe Rd, Indian Trail
(704) 225-8134
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Customers' Favorites
Starbucks Reviews
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Love the combos, blends and now a hint of nutmeg makes every cup better
Not happy about my experience this morning! Stopped to get coffee. Pulled out, took a sip and it was the wrong coffee (not even close!). Pulled back around and said over the speaker that I was just given the wrong coffee. The employee responded in a condescending tone "womp womp" (aka boo hoo). spoke with a manager at the window. Left annoyed more about how I was treated then getting the wrong coffee. Very disappointed in customer service!
Ordered a tall citrus defender in the drive through heading back home only to find ten minutes later they gave me hot water with a tea bag in it. Kind of missing the lemonade and honey. Completely awful, if they didn't know how to make something on their menu they should have asked or said something.
Ratings
Menu
Hours
| Monday | 5AM - 10PM |
| Tuesday | 5AM - 10PM |
| Wednesday | 5AM - 10PM |
| Thursday | 5AM - 10PM |
| Friday | 5AM - 10PM |
| Saturday | 5AM - 10PM |
| Sunday | 5AM - 10PM |
People in Indian Trail Also Viewed
Starbucks is a cozy coffee shop with a small interior, perfect for studying or working on a quiet day. The staff are friendly and always ready to make a custom drink just the way you like it. Even if there are mishaps, like a watered-down tea, they will go above and beyond to make it right. For example, a compassionate employee quickly corrected a mix-up in orders by delivering a new tea and a gift card to make the customer’s day better. The team, including employees like Cameron, Susan, Haley, Sophia, Maxine, Brenda, Ivory, and Ty, work hard to ensure every customer feels valued and appreciated. They spend time getting to know the regulars, often remembering their orders without needing to be asked. Their dedication to good service creates a warm and welcoming atmosphere where customers are treated like cherished guests. This Starbucks location is known for its excellent customer service, making it a favorite for many who visit regularly. Visitors can expect a friendly place where their needs come first and where the team strives to make every visit enjoyable and satisfying.