Subway

7802 Idlewild Rd, Indian Trail
(704) 882-0739

Recent Reviews

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Brian Munera

Awful customer service

Atmosphere: 1

Food: 3

Service: 1

Jo Gervais

What great service. Sandwich was well made. Nice visit

Atmosphere: 5

Food: 4

Service: 5

Caleb Simmons

This place has gone downhill ever since they have gotten new management and two of their best employees, Trey and Leon left the company. Sandwiches are subpar at best and taste off. They dont even have their sanitation rating on the wall anymore which scares me. Also theyve started covering their meats and cheeses by having the lid covering them. Suspicious. Apparently this is a thing at all subway's now. Whats going on guys come on. I never really liked subway to begin with but its close by and an okay place for a sandwich every now and then but now im scared to go in there.

Sean Turner

My heart goes out to the employees. The owner take advantage of them and they don’t have tea and there is no plan on replacing the tea. I’ve been coming to this location for about a year and I will still come to this location because it is convenient.

Atmosphere: 1

Food: 1

Service: 1

Tammy S

I ordered online because that's the only way the store was taking orders. When I got there to pick it up there was no tuna so my dad had to order something else, he ordered steak on wheat and I got steak on white. Both of us ordered steak not toasted the way I Always order it. I don't like my bread toasted. They gave them to us cold. I mean fresh out of the refrigerator Cold. Now I know Subway's steak sandwich comes warm even if you don't get it toasted like I said I order them all the time. Lastly, I paid extra for extra steak on my sub and I did not get it. This was not a good experience at all!

Atmosphere: 4

Food: 2

Service: 2

MICHAEL B

Ordered 12" philly sub.
Low quality "steak" was over seasoned. Minimal cheese and onions. Cheese roll not fully baked. Came out of the toaster early, do not toasted. And this thing was 10.29!!!! Nothing good about this experience. Kid behind the counter was too busy trying to impress his buddy and give him a free bag of chips, then trying to get me tip him for going nothing.

Atmosphere: 1

Food: 1

Service: 1

Zach Plowman

Great people and food!

Atmosphere: 5

Food: 5

Service: 5

Jontae Scott

Did an online order of a cold cut trio combo and a churro. The churro was so hard you couldn't eat it. The sandwich had 2 pieces of meat, no banana peppers and I was charged extra for cheese and then they put shredded cheese on the sandwich. Was supposed to get a refund but the Manager Brianna never did it.

Would never recommend this place

Atmosphere: 1

Food: 2

Service: 1

William Turner

If I could give a negative stars I would this is the worst place ever to get food they are always out of everything everyone working here is like a deer in headlight just plan stupid never ever eat here

Atmosphere: 1

Food: 1

Service: 1

Robert Gottschall

Subway Subs always good for a quick stop on the go.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Subway Club

Chrys

Listennn, my long pretzel was like so dry that it was funny so I just dipped it in butter when I got home?

Atmosphere: 5

Food: 4

Service: 5

jessica roberson

I didn’t get the employees name but she provided excellent service in helping get my gift card as well as taking and preparing my order as i asked very promptly and kind . Thank you for this employee on 4/9/24

Atmosphere: 5

Food: 5

Service: 5

Kristy Clark

The shift lead is a very disrespectful young man. He does not respect women at all, he had ear buds in while working even took one out while he was making food with his same gloves on. And still managed to get my online order wrong with the receipt right in front of him. I definitely will not go back to this location again, thankfully the older lady working with him was respectful and made my order right, the wrong person is the shift lead between the two. And then sarcastically told me to have a good night thank goodness I was able to walk away without speaking my mind and getting my husband worked up. Hemby Bridge community go to Firehouse!!!! Btw he would not give me a manager's name or contact information, feel to reach out.

Atmosphere: 1

Food: 1

Service: 1

Anthony Smith

Meredith did a really good job at making my sandwich

Atmosphere: 5

Food: 5

Service: 5

Tommy Beatty

Stopped for quick snack and coffee. Both were very good.

Atmosphere: 3

Food: 4

Service: 4

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