Worker told me to go kill myself and manager didt do anything but tell me I cant get my food
Atmosphere: 1
Food: 1
Service: 1
Motso Bros
Told me to kill myself and called me a bad word. Do not eat here.đĄ
Atmosphere: 1
Food: 1
Service: 1
Scott
I have always liked Wendy's. Service has never really been a problem. However the burgers themselves are considerably smaller. Quite disappointed!!
Atmosphere: 4
Food: 1
Service: 3
Anmol More
Brand new Wendyâs the employees will shut this company down bad Manager the menu board light has been out for so long. Nobody cares.
Atmosphere: 1
Food: 1
Service: 1
Jonathan C Stephens
Burger #1 - requested NO mayo, but received mayo
Burger #2 - requested NO onion, but received onion ... asked FOR pickles and mayo but didn't receive pickles and mayo. Received bacon, even though the burger doesn't come with it.
Burger #3 - received as ordered
Burger #1 & #2 eaters were pretty bummed out.
Food: 3
Service: 2
Mac Oudin
The architecture inside is beautiful is clean
Atmosphere: 5
Food: 5
Service: 5
Joseph Ebneth
This location is clearly leaving their food out longer than it should be particularly at night. Patties are cold every time. Theyâre sitting out so long thereâs probably bacteria growing on them. Fries are out longer than they should be as well and are always cold. Iâm surprised the health inspector hasnât caught this yet. Donât waste your time here. Iâm not sure anything will change until the owner cares. Maybe their sales going down might wake the owner up.
Garet B.
10/8/25
I pulled in the drive through at 9:02 and was told I couldnât order because they were only taking DoorDash or mobile orders.
If this is your new business model, youâre failing! You just lost a 40 year customer!
Service: 1
V
Staff refuses to acknowledge or greet guests. Stood around for 5 to 10 minutes standing as the lone person waiting to place an order. One person stood at the drive thru window and made eye contact with me, but rather than greet me they just laughed and carried on with their personal conversation with another staff member.
Atmosphere: 1
Service: 1
Donette Thornburg
Ordered a family chilli was told did have much so we settled for 2 large as we waited the drive thru was selling chilli and well people were bringing stuff in to be fixed. Some one asked for sweet tea and the response was were out. What happened to doing your best at what you do. Was amazed that no one once smiled. Everyone acted like they wanted to be somewhere else. Won't be back McDonald's is on their Game at the 37$ level food purchase. Dave would hang his head in shame
reading is NOT fundamental for the morning staff. They did a fine job at screwing up every part of my large breakfast order
Afton
I visited this Wendyâs location today, May 9, around 6 p.m. While ordering through the drive-through, the employee taking orders was rude, repeatedly cutting me off and speaking with an angry tone. As I approached the window, I noticed that an elderly couple who had just left had apparently forgotten part of their order â likely because it wasnât handed to them when it should have been. I then overheard the same employee on the headset make a disrespectful comment, saying it was âtheir stupidityâ for leaving without their food. I didnât address it at that moment, as I was still waiting for my order.
After being asked to pull forward to wait, I was first handed my salad, but I had to remind them they had forgotten my nuggets. At that point, I asked for the name of the employee who had been taking orders and making the rude comment, as well as the corporate contact number. When another team member brought the missing nuggets, the employee named Carrie (or Kerry) also came out and once again spoke to me very rudely. I told her it was unacceptable and ignorant to speak about customers, especially elderly ones, in that way â particularly when other customers can hear. She cut me off and walked away.
To make matters worse, when I got home, I discovered that the salad I was given was incorrect. This entire experience was disappointing and frustrating. I strongly urge you to better train your staff on professionalism, courtesy, and compassion. If someone does not want to be in this customer-facing role, they should not be working there.
Desiel Rorie
Don was very polite and had great customer service
Tatiana Davis
I visited Wendy's on April 26, 2025, around 9:15 PM, and I encountered a very rude manager. When I approached him about his attitude, he insisted that he was not rude. Even during our conversation, he attempted to deflect blame, suggesting that my ordering style might have been the issue. All he needed to do was apologize for how he came across if he truly did not mean to offend. His attitude suggested that he believes his title excuses his behavior, which it does not.
I initially went in thinking I would be confronting an entry-level employee. However, it was the manager himself who seems to need a refresher on customer service. The situation escalated from a simple order for a chocolate and vanilla frosty. He didnât understand the request, leading to unnecessary tension. Once we corrected the order, he should have asked if we needed anything else, but instead, he rushed us to the window, which is not how you treat customers.
Itâs crucial to remember that the energy we project affects those around us. If he is feeling unhappy or overwhelmed, he should reflect on his actions rather than projecting that negativity onto customers. Itâs essential to approach work with a positive attitude or consider a different role if he cannot do so. We did not order after this experience.
Tim McGuirt
The worst Wendy's ever. Food was ice cold. Probably was cooked an hour before ordering.
Worker told me to go kill myself and manager didt do anything but tell me I cant get my food
Atmosphere: 1
Food: 1
Service: 1
Told me to kill myself and called me a bad word. Do not eat here.đĄ
Atmosphere: 1
Food: 1
Service: 1
I have always liked Wendy's. Service has never really been a problem. However the burgers themselves are considerably smaller. Quite disappointed!!
Atmosphere: 4
Food: 1
Service: 3
Brand new Wendyâs the employees will shut this company down bad Manager the menu board light has been out for so long. Nobody cares.
Atmosphere: 1
Food: 1
Service: 1
Burger #1 - requested NO mayo, but received mayo
Burger #2 - requested NO onion, but received onion ... asked FOR pickles and mayo but didn't receive pickles and mayo. Received bacon, even though the burger doesn't come with it.
Burger #3 - received as ordered
Burger #1 & #2 eaters were pretty bummed out.
Food: 3
Service: 2
The architecture inside is beautiful is clean
Atmosphere: 5
Food: 5
Service: 5
This location is clearly leaving their food out longer than it should be particularly at night. Patties are cold every time. Theyâre sitting out so long thereâs probably bacteria growing on them. Fries are out longer than they should be as well and are always cold. Iâm surprised the health inspector hasnât caught this yet. Donât waste your time here. Iâm not sure anything will change until the owner cares. Maybe their sales going down might wake the owner up.
10/8/25
I pulled in the drive through at 9:02 and was told I couldnât order because they were only taking DoorDash or mobile orders.
If this is your new business model, youâre failing! You just lost a 40 year customer!
Service: 1
Staff refuses to acknowledge or greet guests. Stood around for 5 to 10 minutes standing as the lone person waiting to place an order. One person stood at the drive thru window and made eye contact with me, but rather than greet me they just laughed and carried on with their personal conversation with another staff member.
Atmosphere: 1
Service: 1
Ordered a family chilli was told did have much so we settled for 2 large as we waited the drive thru was selling chilli and well people were bringing stuff in to be fixed. Some one asked for sweet tea and the response was were out. What happened to doing your best at what you do. Was amazed that no one once smiled. Everyone acted like they wanted to be somewhere else. Won't be back McDonald's is on their Game at the 37$ level food purchase. Dave would hang his head in shame
Atmosphere: 3
Food: 3
Service: 2
Restaurantji Recommends
reading is NOT fundamental for the morning staff. They did a fine job at screwing up every part of my large breakfast order
I visited this Wendyâs location today, May 9, around 6 p.m. While ordering through the drive-through, the employee taking orders was rude, repeatedly cutting me off and speaking with an angry tone. As I approached the window, I noticed that an elderly couple who had just left had apparently forgotten part of their order â likely because it wasnât handed to them when it should have been. I then overheard the same employee on the headset make a disrespectful comment, saying it was âtheir stupidityâ for leaving without their food. I didnât address it at that moment, as I was still waiting for my order.
After being asked to pull forward to wait, I was first handed my salad, but I had to remind them they had forgotten my nuggets. At that point, I asked for the name of the employee who had been taking orders and making the rude comment, as well as the corporate contact number. When another team member brought the missing nuggets, the employee named Carrie (or Kerry) also came out and once again spoke to me very rudely. I told her it was unacceptable and ignorant to speak about customers, especially elderly ones, in that way â particularly when other customers can hear. She cut me off and walked away.
To make matters worse, when I got home, I discovered that the salad I was given was incorrect. This entire experience was disappointing and frustrating. I strongly urge you to better train your staff on professionalism, courtesy, and compassion. If someone does not want to be in this customer-facing role, they should not be working there.
Don was very polite and had great customer service
I visited Wendy's on April 26, 2025, around 9:15 PM, and I encountered a very rude manager. When I approached him about his attitude, he insisted that he was not rude. Even during our conversation, he attempted to deflect blame, suggesting that my ordering style might have been the issue. All he needed to do was apologize for how he came across if he truly did not mean to offend. His attitude suggested that he believes his title excuses his behavior, which it does not.
I initially went in thinking I would be confronting an entry-level employee. However, it was the manager himself who seems to need a refresher on customer service. The situation escalated from a simple order for a chocolate and vanilla frosty. He didnât understand the request, leading to unnecessary tension. Once we corrected the order, he should have asked if we needed anything else, but instead, he rushed us to the window, which is not how you treat customers.
Itâs crucial to remember that the energy we project affects those around us. If he is feeling unhappy or overwhelmed, he should reflect on his actions rather than projecting that negativity onto customers. Itâs essential to approach work with a positive attitude or consider a different role if he cannot do so. We did not order after this experience.
The worst Wendy's ever. Food was ice cold. Probably was cooked an hour before ordering.
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