Came and ordered a large iced sweet and salty with an extra shot. Had the worst day with my screaming kids in the car. So I was super excited to get myself a coffee. It cost me $8 and when I tried it after I had left it tasted horrible. Like coffee grounds. I checked the whole bottom was covered. Just so disappointing especially since I don’t get to come often.
Atmosphere: 4
Food: 1
Service: 1
dbaoaibe
I am very unhappy with my service I received at this location. I am usually very pleased with my customer service and drinks, but today was different. When I was waiting for my drink, I believe I heard a coworker call her by the name mikayla, she did not talk to me, did not smile, and had zero customer then left the area the entire time while I was waiting for my drink. When I received my drink it looked like it had been sitting for 5+ minutes with the cold foam being completely melted….
Atmosphere: 1
Food: 1
Service: 1
Peggy G
Very friendly
Abbey
the service is usually very good and friendly but today the young lady who handed us our drinks was very rude and kept giving us dirty looks. not sure of her name but she had a long black pony tail and gold earrings.
Atmosphere: 5
Food: 5
Service: 1
Veronica Robinson
I went to 7 brew for a friend because she enjoys the coffee The lady that took my order, she was sweet and pleasant, but the lady that brought the drinks out instead of her, handing me my drinks she’s goes to sit on the counter or wherever. thei Individual that brought the drinks out to the girl that her drinks were on the counter bar whatever it is called, or the girl taking the order instead of handing them to me when she very well knows they’re my drinks so why wouldn’t you just hand them to me and she messaged the cashier or the lady who took my order and she told her your drinks are over there on the stand wherever you call it.. So it pissed me off because she could’ve very well handed them to me versus letting the individual that took the order know they were sitting there when she could’ve passed them to me And this is why you’re getting one for service because it was rude and disrespectful to me because she was too lazy to hand me my drinks I don’t know if it was a color thing, but I’ll take it as the color thing. and by the way, you won’t have to worry about me coming through that line ever again cause I do not play about respect
Atmosphere: 1
Food: 1
Service: 1
Stephen Barlow
Got the Blondie brotha ☕️☕️☕️
Atmosphere: 5
Food: 5
Service: 5
Jessica Maddison
Went through this morning and Kennedy was so helpful with picking out a fun holiday themed drink. Only issue I had is the bees was chasing the poor girl on the first lane and the cold having them in the cold weather with no heaters or warmth. Otherwise the girls were very fun and had a silly conversation including both myself and the other car on lane
Atmosphere: 4
Food: 5
Service: 5
Jennifer Kottwitz
Excellent coffee and service!
Atmosphere: 5
Food: 5
Service: 5
Ashley Beard
Normally, I have no issues but the other night when I came here I was asked to get in the other lane. I went in the other lane and nobody had came to take my order. They were standing inside talking instead of helping me. Finally someone came out and the girl finally talked to me, and apologized. I’m grateful she apologized but this was very poor service and unprofessional if you ask me.
I have never wanted to just straight up leave a place because of service. The girl who was outside taking our order was so pushy! It was my first time there and all I wanted was an iced pumpkin latte. She asked if I had a number, I told her no. She literally kept pushing for me to give her my number so I told her I was out of state and probably won’t be here again. She proceeded to tell my friend and I that she was putting in her number in order to get a free drink off us….. anyways. I didn’t get chance to read the menu so I asked the girl what a pumpkin blondie is. I kid you not she said in a passive aggressive tone with a smug laugh “it’s just our blondie… with pumpkin” I tried to ask her what a blondie is because I had no idea and she finally told me. I responded with “can I please get an iced coffee with pumpkin flavoring nothing else”. Again she did a rude little chuckle and said “what you don’t want our blondie? It’s just Carmel and vanilla it’s so good” I told her no AGAIN. It literally took me maybe like 5 minutes just to convince her to take MY ORDER correctly. She was just very rude and honestly she should NOT be working in customer service (coming from someone who does too 😂) my friend even said that the other girl out taking orders was looking at this girl. Anyways we get to the window and get our drinks… and guess what?! She decided that I wanted a pumpkin blondie so that’s what I got. It was horrible. It was too sweet, I knew I wouldn’t like it but oh well I guess this girl thought that it was life changing and despite me CLEARLY saying no to the pumpkin blondie that I needed it. I’m sure the coffee would be good if I actually got to try it but I took two sips and couldn’t drink anymore. Honestly I have never been so disappointed with customer service before.
Atmosphere: 1
Food: 1
Service: 1
Joshua Mackey
My wife likes the coffee when it’s done right. We had a free one for it being messed up and it was messed up again. We pulled up to employees being surrounded by bees. Gotta love when profits come first over employees. Wish I took a picture but was worried about the bees getting in my car.
Heaven Sanchez
I’m honestly so disappointed because I do like 7 brew drinks, but the fact this has happened twice now is insane. Twice, this has happened twice. Where I find a dead bug in my drink. A couple months ago, I got a drink and there was a small dead fly in it. I didn’t do anything, just threw it out. Today, I went to go get my drink, enjoyed the first 3 sips. As I’m going for my 4th, there’s a HUGE dead fly in my drink. I was absolutely disgusted. I told my friend to whip the car around and go back. The lady taking my order was so shocked, gave me a refund and even offered to make it again but at that point I was SO disgusted. Especially since this isn’t the first time. So I said no.
She took my drink and threw it away, very apologetic. But honestly this makes me question the cleanliness of their drive through. My friend didn’t even drink hers as it was a blended drink, how would you know if it were in there or not? This has officially made me stop going back to 7 brew. I’d rather stick to Starbucks. Grab an energy drink from the gas station.
Atmosphere: 3
Food: 1
Service: 2
Daniel Smith
I absolutely love the energy the team brings. Me favorite server is Tara Sposato. She’s always so sweet and helpful and knows how to help out!
Atmosphere: 5
Food: 5
Service: 5
Eric Dailey
I’ve been enjoying this place for some time now, but recently not so much. Last time I came there was swarms of insects all around and inside the stand. Drinks haven’t been as good. Also when I ordered my favorite custom drink I was told “the stand manager said that’s not a thing we can do.” This is a drink I’ve been ordering for months, is saved on my phone number, I have ordered at other stands, and is frequently suggested on the 7Brew Reddit and Facebook pages. I don’t know if there was a change in management or staffing but there has definitely been a sudden shift. I’m giving 2 instead of 1 because in the past this was a great place, and I’m hoping things will go back to normal. Maybe I’ll visit again in a month and see if I’m suddenly allowed to order my drink again.
Great service and great coffee.
Atmosphere: 5
Food: 5
Service: 5
Came and ordered a large iced sweet and salty with an extra shot. Had the worst day with my screaming kids in the car. So I was super excited to get myself a coffee. It cost me $8 and when I tried it after I had left it tasted horrible. Like coffee grounds. I checked the whole bottom was covered. Just so disappointing especially since I don’t get to come often.
Atmosphere: 4
Food: 1
Service: 1
I am very unhappy with my service I received at this location. I am usually very pleased with my customer service and drinks, but today was different. When I was waiting for my drink, I believe I heard a coworker call her by the name mikayla, she did not talk to me, did not smile, and had zero customer then left the area the entire time while I was waiting for my drink. When I received my drink it looked like it had been sitting for 5+ minutes with the cold foam being completely melted….
Atmosphere: 1
Food: 1
Service: 1
Very friendly
the service is usually very good and friendly but today the young lady who handed us our drinks was very rude and kept giving us dirty looks. not sure of her name but she had a long black pony tail and gold earrings.
Atmosphere: 5
Food: 5
Service: 1
I went to 7 brew for a friend because she enjoys the coffee The lady that took my order, she was sweet and pleasant, but the lady that brought the drinks out instead of her, handing me my drinks she’s goes to sit on the counter or wherever. thei Individual that brought the drinks out to the girl that her drinks were on the counter bar whatever it is called, or the girl taking the order instead of handing them to me when she very well knows they’re my drinks so why wouldn’t you just hand them to me and she messaged the cashier or the lady who took my order and she told her your drinks are over there on the stand wherever you call it.. So it pissed me off because she could’ve very well handed them to me versus letting the individual that took the order know they were sitting there when she could’ve passed them to me And this is why you’re getting one for service because it was rude and disrespectful to me because she was too lazy to hand me my drinks I don’t know if it was a color thing, but I’ll take it as the color thing. and by the way, you won’t have to worry about me coming through that line ever again cause I do not play about respect
Atmosphere: 1
Food: 1
Service: 1
Got the Blondie brotha ☕️☕️☕️
Atmosphere: 5
Food: 5
Service: 5
Went through this morning and Kennedy was so helpful with picking out a fun holiday themed drink. Only issue I had is the bees was chasing the poor girl on the first lane and the cold having them in the cold weather with no heaters or warmth. Otherwise the girls were very fun and had a silly conversation including both myself and the other car on lane
Atmosphere: 4
Food: 5
Service: 5
Excellent coffee and service!
Atmosphere: 5
Food: 5
Service: 5
Normally, I have no issues but the other night when I came here I was asked to get in the other lane. I went in the other lane and nobody had came to take my order. They were standing inside talking instead of helping me. Finally someone came out and the girl finally talked to me, and apologized. I’m grateful she apologized but this was very poor service and unprofessional if you ask me.
Service: 1
Restaurantji Recommends
I have never wanted to just straight up leave a place because of service. The girl who was outside taking our order was so pushy! It was my first time there and all I wanted was an iced pumpkin latte. She asked if I had a number, I told her no. She literally kept pushing for me to give her my number so I told her I was out of state and probably won’t be here again. She proceeded to tell my friend and I that she was putting in her number in order to get a free drink off us….. anyways. I didn’t get chance to read the menu so I asked the girl what a pumpkin blondie is. I kid you not she said in a passive aggressive tone with a smug laugh “it’s just our blondie… with pumpkin” I tried to ask her what a blondie is because I had no idea and she finally told me. I responded with “can I please get an iced coffee with pumpkin flavoring nothing else”. Again she did a rude little chuckle and said “what you don’t want our blondie? It’s just Carmel and vanilla it’s so good” I told her no AGAIN. It literally took me maybe like 5 minutes just to convince her to take MY ORDER correctly. She was just very rude and honestly she should NOT be working in customer service (coming from someone who does too 😂) my friend even said that the other girl out taking orders was looking at this girl. Anyways we get to the window and get our drinks… and guess what?! She decided that I wanted a pumpkin blondie so that’s what I got. It was horrible. It was too sweet, I knew I wouldn’t like it but oh well I guess this girl thought that it was life changing and despite me CLEARLY saying no to the pumpkin blondie that I needed it. I’m sure the coffee would be good if I actually got to try it but I took two sips and couldn’t drink anymore. Honestly I have never been so disappointed with customer service before.
Atmosphere: 1
Food: 1
Service: 1
My wife likes the coffee when it’s done right. We had a free one for it being messed up and it was messed up again. We pulled up to employees being surrounded by bees. Gotta love when profits come first over employees. Wish I took a picture but was worried about the bees getting in my car.
I’m honestly so disappointed because I do like 7 brew drinks, but the fact this has happened twice now is insane. Twice, this has happened twice. Where I find a dead bug in my drink. A couple months ago, I got a drink and there was a small dead fly in it. I didn’t do anything, just threw it out. Today, I went to go get my drink, enjoyed the first 3 sips. As I’m going for my 4th, there’s a HUGE dead fly in my drink. I was absolutely disgusted. I told my friend to whip the car around and go back. The lady taking my order was so shocked, gave me a refund and even offered to make it again but at that point I was SO disgusted. Especially since this isn’t the first time. So I said no.
She took my drink and threw it away, very apologetic. But honestly this makes me question the cleanliness of their drive through. My friend didn’t even drink hers as it was a blended drink, how would you know if it were in there or not? This has officially made me stop going back to 7 brew. I’d rather stick to Starbucks. Grab an energy drink from the gas station.
Atmosphere: 3
Food: 1
Service: 2
I absolutely love the energy the team brings. Me favorite server is Tara Sposato. She’s always so sweet and helpful and knows how to help out!
Atmosphere: 5
Food: 5
Service: 5
I’ve been enjoying this place for some time now, but recently not so much. Last time I came there was swarms of insects all around and inside the stand. Drinks haven’t been as good. Also when I ordered my favorite custom drink I was told “the stand manager said that’s not a thing we can do.” This is a drink I’ve been ordering for months, is saved on my phone number, I have ordered at other stands, and is frequently suggested on the 7Brew Reddit and Facebook pages. I don’t know if there was a change in management or staffing but there has definitely been a sudden shift. I’m giving 2 instead of 1 because in the past this was a great place, and I’m hoping things will go back to normal. Maybe I’ll visit again in a month and see if I’m suddenly allowed to order my drink again.
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