Ordered 1 large vanilla and 1 large Oreo/cold brew milkshake on door dash. Received 2 vanillas. Do better BR
Slytherin
So apparently they can't be bothered to open the door when they're open till 9. Cause their excuse. Is that they are short-staffed? And they only have drive through open, yet there's 3 people in there and they want to ignore us. That's stupidPeople are short, staffed all the time.That doesn't mean you close your lobby.
Atmosphere: 1
Food: 1
Service: 1
Brett Dunlap
Ice cream is great! But price for what you get is very high, and customer service is awful, you’ll stand there at least 10 minutes before even being greeted. The employees are so hyper focused on online and Togo orders they don’t even pay attention to counter sales.
Atmosphere: 1
Food: 5
Service: 1
Cassie Lackey
Went to get some ice cream and asked for a chocolate dipped cone and they said they don't have them. Not that they are out of them just that they dont have them. Girl acted like shr didn't even know what they are. They're literally on the menu.
T L
Paid $7 for a milkshake that wasn’t made correctly and when asked about it the older lady at window said it looked similar smh never again. Paid for something and didn’t get the correct item
Atmosphere: 1
Food: 1
Service: 1
April Fox
That is not a large. That is an omfg why did I pay $10 for a bite.
Libby Conrad
girl that looked lowk ratchet gave me and my friend(a girl) extremely small, weak scoops of ice cream but when my boyfriend came through the line he was given (by the same girl) a HEAPING scoop one that over flowed the cup. it may sound petty but i paid for three single scoops where 2 were less than satisfactory and 1 was above and beyond. also this dunkin/baskin always takes way too long they do everyone’s orders at once before giving them out so your waiting on yours and everybody else’s orders.
Atmosphere: 1
Food: 3
Service: 1
Lacie
WAITED OVER 35 MINUTES IN THEIR DRIVE THRU TO PICK UP A MILKSHAKE AND A BANANA SPLIT. WHEN I FINALLY GOT TO THE WINDOW THEY TRIED TO HAND ME MELTED ICE CREAM. IT WAS LITERALLY CHOCOLATE MILK CONSISTENCY! AND THEN THEY SAID THEY WOULDN'T REMAKE THE ITEMS BECAUSE THEY DIDNT WANT TO. THIS PLACE NEVER HAS ANYTHING AVAILABLE AND THE WORST STAFF I'VE EVER EXPERIENCED. JUST CLOSE IT DOWN AT THIS POINT, ITS A DUMP
Atmosphere: 1
Food: 1
Service: 1
Tonya Tourigny
Love the new look inside and out orderd 3 different coffee's today 3/17 St. Patrick's day all came out amazing thank you to all the employees for making our day
Atmosphere: 5
Food: 5
Service: 5
Desi Charzay
This Place is the worst Dunkin Donuts I have ever been to. Nobody really greets you, the morning shift were all walking around like zombies mad at the world. When the lady finally came to the register she was very dismissive I will never spend my money here. It's also not very clean just shut it down!!
I ordered a cake here for a a birthday. I ordered the cake on Tuesday for it to be picked up on Saturday. When I picked up the cake on Saturday there was a sticker on it saying it was made on Tuesday. I normally wouldn’t have much of an issue with this considering it’s an ice cream cake. However, the cake part of the cake tasted very funny. I don’t think this would’ve been an issue if the cake had been made closer to pickup on Saturday. Very disappointed with how it turned out.
Atmosphere: 1
Food: 2
Service: 1
Hannah Clarke
I ordered a cake here for a a birthday. I ordered the cake on Tuesday for it to be picked up on Saturday. When I picked up the cake on Saturday there was a sticker on it saying it was made on Tuesday. I normally wouldn’t have much of an issue with this considering it’s an ice cream cake. However, the cake part of the cake tasted very funny. I don’t think this would’ve been an issue if the cake had been made closer to pickup on Saturday. Very disappointed with how it turned out.
Atmosphere: 1
Food: 2
Service: 1
AmyJimmy Carrell
I have been here twice with my 4 yr old in both times I was not acknowledged or greeted and made to wait over 10 minutes this time I said something we are now on our way to Wendy's it was not overly busy people were coming in after me and being served before me while I'm over here with a 4-year-old jumping up and down.
Atmosphere: 1
Food: 4
Service: 1
Milani Cruz
I usually come to Dunkin’ often to get coffee, sandwiches or ice cream but the coffee just taste like flavored sink water the food is good but the service sucks. I’ve started coming more around night and 9 times out of 10 I get a mean lady with a bad attitude who’s always rushes me even though I’m the only customer. I came early tonight at 12:41am, the store is usually open 24hrs and I usually show up at like 2ish 3am to get ice cream. I waited for someone to take my order and when no one did I called to ask if they were open. The lady said they were closed and would open at 5am and hung up on me and I didn’t even get a chance to say anything else. I was left confused and speechless. Never coming back here again even for the food ??????
Atmosphere: 2
Food: 3
Service: 1
gacha_ tale1
Worst customer service I’ve ever encountered. Ordered from the kiosk only to be given 1 item, (waited 20 minutes), and when I asked for the rest of my order, the employee looked dumbfounded and confused. I had to explain my order again. She brings back half the order, now, all we need are the drinks. I tell her the drinks and wait for 10 more minutes until I have to go back to the counter and ask where my drinks are. At this time (20 minutes later) I’m upset and raising my voice, the manager comes over, asks what a Naked green machine smoothie was and laughed at me, as if I made up the drink. ??♀️ Then, 5 minutes after that, we’re told they didn’t have the drinks we ordered. 30 minutes of waiting, not getting our drinks, we finally were given a refund, ONLY for the unavailable drinks. They didn’t even offer us other drinks in replacement, not even a sorry. I was treated like a Karen for being upset that it took 30 minutes for us to get 3 donuts and 1 drink. The manager was smiling and laughing through the whole thing until I said something about it. Don’t go here, it’s not worth it to be treated like trash and like you’re stupid, when in reality the manager and employee were the stupid ones.
Ordered 1 large vanilla and 1 large Oreo/cold brew milkshake on door dash. Received 2 vanillas. Do better BR
So apparently they can't be bothered to open the door when they're open till 9. Cause their excuse. Is that they are short-staffed? And they only have drive through open, yet there's 3 people in there and they want to ignore us. That's stupidPeople are short, staffed all the time.That doesn't mean you close your lobby.
Atmosphere: 1
Food: 1
Service: 1
Ice cream is great! But price for what you get is very high, and customer service is awful, you’ll stand there at least 10 minutes before even being greeted. The employees are so hyper focused on online and Togo orders they don’t even pay attention to counter sales.
Atmosphere: 1
Food: 5
Service: 1
Went to get some ice cream and asked for a chocolate dipped cone and they said they don't have them. Not that they are out of them just that they dont have them. Girl acted like shr didn't even know what they are. They're literally on the menu.
Paid $7 for a milkshake that wasn’t made correctly and when asked about it the older lady at window said it looked similar smh never again. Paid for something and didn’t get the correct item
Atmosphere: 1
Food: 1
Service: 1
That is not a large. That is an omfg why did I pay $10 for a bite.
girl that looked lowk ratchet gave me and my friend(a girl) extremely small, weak scoops of ice cream but when my boyfriend came through the line he was given (by the same girl) a HEAPING scoop one that over flowed the cup. it may sound petty but i paid for three single scoops where 2 were less than satisfactory and 1 was above and beyond. also this dunkin/baskin always takes way too long they do everyone’s orders at once before giving them out so your waiting on yours and everybody else’s orders.
Atmosphere: 1
Food: 3
Service: 1
WAITED OVER 35 MINUTES IN THEIR DRIVE THRU TO PICK UP A MILKSHAKE AND A BANANA SPLIT. WHEN I FINALLY GOT TO THE WINDOW THEY TRIED TO HAND ME MELTED ICE CREAM. IT WAS LITERALLY CHOCOLATE MILK CONSISTENCY! AND THEN THEY SAID THEY WOULDN'T REMAKE THE ITEMS BECAUSE THEY DIDNT WANT TO.
THIS PLACE NEVER HAS ANYTHING AVAILABLE AND THE WORST STAFF I'VE EVER EXPERIENCED. JUST CLOSE IT DOWN AT THIS POINT, ITS A DUMP
Atmosphere: 1
Food: 1
Service: 1
Love the new look inside and out orderd 3 different coffee's today 3/17 St. Patrick's day all came out amazing thank you to all the employees for making our day
Atmosphere: 5
Food: 5
Service: 5
This Place is the worst Dunkin Donuts I have ever been to. Nobody really greets you, the morning shift were all walking around like zombies mad at the world. When the lady finally came to the register she was very dismissive I will never spend my money here. It's also not very clean just shut it down!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I ordered a cake here for a a birthday. I ordered the cake on Tuesday for it to be picked up on Saturday. When I picked up the cake on Saturday there was a sticker on it saying it was made on Tuesday. I normally wouldn’t have much of an issue with this considering it’s an ice cream cake. However, the cake part of the cake tasted very funny. I don’t think this would’ve been an issue if the cake had been made closer to pickup on Saturday. Very disappointed with how it turned out.
Atmosphere: 1
Food: 2
Service: 1
I ordered a cake here for a a birthday. I ordered the cake on Tuesday for it to be picked up on Saturday. When I picked up the cake on Saturday there was a sticker on it saying it was made on Tuesday. I normally wouldn’t have much of an issue with this considering it’s an ice cream cake. However, the cake part of the cake tasted very funny. I don’t think this would’ve been an issue if the cake had been made closer to pickup on Saturday. Very disappointed with how it turned out.
Atmosphere: 1
Food: 2
Service: 1
I have been here twice with my 4 yr old in both times I was not acknowledged or greeted and made to wait over 10 minutes this time I said something we are now on our way to Wendy's it was not overly busy people were coming in after me and being served before me while I'm over here with a 4-year-old jumping up and down.
Atmosphere: 1
Food: 4
Service: 1
I usually come to Dunkin’ often to get coffee, sandwiches or ice cream but the coffee just taste like flavored sink water the food is good but the service sucks. I’ve started coming more around night and 9 times out of 10 I get a mean lady with a bad attitude who’s always rushes me even though I’m the only customer. I came early tonight at 12:41am, the store is usually open 24hrs and I usually show up at like 2ish 3am to get ice cream. I waited for someone to take my order and when no one did I called to ask if they were open. The lady said they were closed and would open at 5am and hung up on me and I didn’t even get a chance to say anything else. I was left confused and speechless. Never coming back here again even for the food ??????
Atmosphere: 2
Food: 3
Service: 1
Worst customer service I’ve ever encountered. Ordered from the kiosk only to be given 1 item, (waited 20 minutes), and when I asked for the rest of my order, the employee looked dumbfounded and confused. I had to explain my order again. She brings back half the order, now, all we need are the drinks. I tell her the drinks and wait for 10 more minutes until I have to go back to the counter and ask where my drinks are. At this time (20 minutes later) I’m upset and raising my voice, the manager comes over, asks what a Naked green machine smoothie was and laughed at me, as if I made up the drink. ??♀️ Then, 5 minutes after that, we’re told they didn’t have the drinks we ordered. 30 minutes of waiting, not getting our drinks, we finally were given a refund, ONLY for the unavailable drinks. They didn’t even offer us other drinks in replacement, not even a sorry. I was treated like a Karen for being upset that it took 30 minutes for us to get 3 donuts and 1 drink. The manager was smiling and laughing through the whole thing until I said something about it. Don’t go here, it’s not worth it to be treated like trash and like you’re stupid, when in reality the manager and employee were the stupid ones.
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