Bojangles
6973 Western Blvd Ext, Jacksonville
(910) 938-9610
Recent Reviews
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Comanager was excellent! Great service to my special needs son! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Ordered a Cheddar Bo and it was clearly old. Had to go inside and the manager ( I believe GM or Assistant) offered to make another and told me it would be 5 minutes for a fresh one. I was a little irritated but decided it was fine and I asked to add another biscuit. I felt that I should have been offered another biscuit for a discount or on the house for having to get out of my car, come inside, and wait 10 minutes for a biscuit with cheese; which is delicious but 10 minutes??
Atmosphere: 5
Food: 2
Service: 5
They are always polite and eager to help!
Atmosphere: 5
Food: 5
Service: 5
Very disorganized at the register. Food was good
Atmosphere: 4
Food: 5
Service: 4
Stood at the register for 10 mins in a empty slow store full of employees with no help from no one the co manger gianna was 2 busy playing with coworkers talking about outside of work stuff I get it though a bunch of minimum wage people that could care less about their job I’m glad I was getting someone else food you could not pay me 2 eat at this raggedy store
Atmosphere: 1
Food: 1
Service: 1
Went this morning and my order was perfectection. Everything was piping hot and fresh. The person who took my order was very sweet and polite. I couldn't ask for better service or food. Best Bojangles in the area! Keep up the great work! A+++
Atmosphere: 4
Food: 5
Service: 5
Ask for honey, mustard for the sauce and two strawberry jellies and they gave me three boxes full of strawberry jelly. Thank you.
Went to pick up breakfast this morning
Best Bojangles I’ve been to other Bojangles but this is really great ! the manager I could tell really runs this store really great. I saw her in action
More managers should have her attitude
Food was fresh and delicious
Atmosphere: 5
Food: 5
Service: 5
This place is really good to eat at the biscuits are perfect and fries are really good and the lemonade and other drinks are really good to have prices are good and variety and consistency is really good at this place the staff is nice and everything is amazing at this place!
Atmosphere: 4
Food: 5
Service: 5
DO NOT PLACE A DOORDASH ORDER FROM THIS LOCATION. THE STAFF MEMBERS ARE INCOMPETENT TO READ AND PROCESS THE ENTIRE ORDER. THE BAGS COME TO THE DOOR SEALED AND UNALTERED, SO YES ITS ENTIRELY THE FAULT OF THE EMPLOYEES WHO ARE RESPONSIBLE FOR BAGGING AN ORDER. HOW DO YOU BAG THE SIDES FOR THE ORDER AND NOT THE ENTREE???
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I went through the drive-through and ordered unsweet tea. Got home about an hour later took a sip out of the jug in that was sweet tea. Can’t get a hold of anybody because the phone number keeps going to a fax machine.
Food: 1
Service: 5
If you ever go to this location GO TO THE DRIVE THRU. Even if the line seems long and you want to try to cut down your wait time, this particular location prioritizes the drive thru. So much so that they won't even acknowledge you for a good 20 minutes. There's been a couple times I try to go inside because the drive thru has over 10 cars during the lunch rush or after church on Sunday and I could be the first or 2nd in line inside and it takes about 35 minutes for them to take my order. NOT an exageration. It would even help if the guy cashier says hello and that he'll be with us in a moment. Just acknowledging people tends to take off the frustration. When you don't, it's pretty rude. The drive thru people are usually very nice. Food quality is like any other Bojangles.
Atmosphere: 3
Food: 3
Service: 2
I stop at this particular store somewhat on a regular basis. All too often I get barely warm to cold food and
It is far too often to not say something. Most of the time when I get the fries, it's a mixture of older fries and newer fries, and they're not even warm. They're tea, like so many other places in Jacksonville and other areas doesnt even tastes like tea anymore, It's more watered down colored water than tea, and this has become the normal for most businesses. Whatever happened to quality products, it truly doesn't seem to be a thing in restaurants anymore. I ordered a smoked sausage biscuit. And this is exactly what it looked like when I received it and unwrapped it. I know bojangles is supposed to put butter on the top of their biscuits and this biscuit was a little overcooked and there was no butter. About 2 weeks ago I went through and I ordered boberry biscuit and the dough in the middle was not even cooked. Adjust the outside edge was cooked the entire middle was still dough. Please get your a game back and do better because I know you can.
Atmosphere: 3
Food: 1
Service: 5
Recommended dishes: Sandwich, Gravy, Fried Chicken, Bo's Chicken Sandwich, Sausage Biscuit, Cheddar Bo Biscuit, Grits, Bojangles Cajun Pintos, BBQ Sandwich Combo, BBQ Sandwich, Cajun Chicken Sandwich, Bo's Chicken Sandwich Combo, Southern Gravy Biscuit
I would not go here.
Atmosphere: 1
Food: 1
Service: 1
I was pleased my Cajun chicken biscuit was nice and fresh.
Atmosphere: 5
Food: 5
Service: 5
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