Consistently inconsistent!! I love this place! And when the food is properly prepared, it is really good!!! But it never seems to be the consistent.First, I want to say that the employees always seem to be really nice except that I question the ability of the cook occasionally.I especially like the Alaskan Fish platter. When it's properly battered, cooked and presented, it is really good. Sometimes the pieces are generous with a nice batter. Other times, the pieces are small with little to almost no batter.The french fries are usually good and generous. But there are times where the generosity isn't there and/or the fries are soggy and non-crispy.The hush puppies are usually pretty good but there have been times when they were somewhat burnt.Overall, I love this place. I just wish it was consistently good as it used to be.UPDATE:Approximately August 25, 2022, I gave a coupon for "Alaskan Fish" platter to the cashier. I told her that I wanted what was on the coupon. She came across as not really wanting to be there. After approximately 15 minutes another person brought my order to me. I ordered "Alaskan Fish". I got one slim fillet of fish and a platter of baby shrimp. NOT what I ordered. NOT what the coupon was for.I'm beginning to think that management needs to hire some people who really cares about their jobs and NOT simply show up for work because they're required to!
Mia B.
Food was greasy and flavorless. I was annoyed especially since seeing great reviews. Or maybe I just caught them on a bad day. I had the fried fish, fries and corn.
Helen Adderley
This place was a big NO! It's nearby and my grandson, a picky eater loves fried fish, so I thought we'd give it a try. Got takeout. When I got it home, the order was wrong, and what we did get was overcooked and dry. .ost of it got thrown out. Major disappointment.
Charlotte Krantz
This place is amazing! From the decor to the staff and especially the food, Carolina Fish Fry Company was a great lunch stop!
David T.
Decided to try a place that I never have again. Upon first glance it doesn't seem glamorous, but as you walk inside you come upon a clean and nicely decorated environment. The staff was friendly and service was pretty fast. They have a nice menu there and I'll have to go back to try more. The restrooms were pretty clean also. We ordered our food and sat down, then the food was brought to the table. As for the food, it was brought to the table hot and nicely presented. Everyone that was with me enjoyed their food and stated that they would eat there again. Our ages were 7 to adult. I cant give away my age. Lol. I had the jumbo shrimp with fries, hush puppies, and Mac and cheese. The shrimp was breaded well and tasted fresh and not like it was frozen. It was cooked perfectly to my eyes and taste. The hush puppies were full of flavor and fresh and the Mac and cheese was also great. It is made with a white cheddar which I am not a fan of, but I enjoyed it and wanted more. The fries were a bit soggy for me but edible. As for price wise, I think that they are reasonably priced for the amount of food and quality that they give you. I will definitely be back here to try more food and its not just the food that will bring me back, but also the staff. Keep it up y'all, you're doing great.
Kodiak 536
Newer seafood place in town. Decided to try out and see how they stack up against other seafood restaurants in town.Food was delicious and plentiful enough for price paid.@$25 for 2 seafood platter: flounder, coleslaw, fries, hush puppies and one drink to share.Only reason for low rating is the access to place. I'm in cast and crutches, that made entry & exit impossible alone without help from others. No wheel chair accessibility that I saw.Entry door is NOT handicapped friendly, no automatic door opening or handicap button and narrow doorway.Overall, food and price was good. If I didn't have cast and crutches, I wouldn't have noticed the accessibility issue and gave them a 4 star for food and service.
Shekhar Moona
I went there today and I'm shocked at the menu selection. I wish we had one in Swansboro. The customer service was way better than your average fast food place. The food actually took longer but the employees were awesome. If you like your coleslaw with apple cider vinegar, it didn't taste like it had any in it. The shrimp Po'boy was amazing. The fish was crispy while tender on the inside. I just wish they had Cheerwine on tap. I really should have taken a picture of my meal.
Judy C.
What a great surprise. The food AND the service were great! We thoroughly enjoyed our meal. The combo has a large portion and the Gulf Shrimp plate was quite delicious. The young lady at the drive-thru made me smile. She was so nice with a lovely smile. Thanks so much and we so hope you can make it here in Jacksonville.
James Hernandez
The restaurant is super clean and the staff is very nice and professional. Spent 70 on 5 plates of food and everything was delicious and good portions. Highly recommended this place if you like seafood. Thanks Zoey and your staff
Christy Floyd
I've eaten here several times, food has always been good, but we ordered the family fried flounder to take to our Mom's. Very disappointed, the hush puppies were burnt, and the flounder was over cooked, it was tuff to bite. We picked up from the drive thru on Thursday 2/17/22, about 2:30. Maybe there was a new cook, but was definitely over cooked. We will try again, because we really liked the food usually.
Very cute atmosphere. No matter what you order, you definitely get your money's worth. Your plate is piled high with fresh hot food, not something that's been sitting under a warmer for who knows how long. Very friendly staff
Willis McLamb
Great food, but coldest restaurant I’ve ever eaten in. Complained to the staff, but they said they had no control over the thermostat. It’s on the wall and set to 55* and on permanent hold! I know this can be changed. Many others were uncomfortable too and the staff all had on jackets and hats! We won’t be back unless it’s fixed.
Ann Lutz
Great food!!! Really enjoyed and they offer Sr citizen discount
Kayla Turner
I always have a great experience when going to Carolina Fish Fry. The staff always greets me with a smile and makes sure my order is prepared correctly. They always make sure to ask if I need sauce and go above and beyond a typical drive thru. The food is always hot and fresh! I highly recommend!
Michael Rutherford
Staff is very nice. Service can be slow but the food is prepared on the spot and the wait times are reasonable because of it. Sometimes orders are not filled correctly.On my 2nd visit I ordered fried scallops. They were sweet and delicious. Perfectly cooked. On my 3rd visit, I ordered fried scallops again. This time they were tough, dense, and pretty obviously not real scallops.I will try again in the future.
Consistently inconsistent!! I love this place! And when the food is properly prepared, it is really good!!! But it never seems to be the consistent.First, I want to say that the employees always seem to be really nice except that I question the ability of the cook occasionally.I especially like the Alaskan Fish platter. When it's properly battered, cooked and presented, it is really good. Sometimes the pieces are generous with a nice batter. Other times, the pieces are small with little to almost no batter.The french fries are usually good and generous. But there are times where the generosity isn't there and/or the fries are soggy and non-crispy.The hush puppies are usually pretty good but there have been times when they were somewhat burnt.Overall, I love this place. I just wish it was consistently good as it used to be.UPDATE:Approximately August 25, 2022, I gave a coupon for "Alaskan Fish" platter to the cashier. I told her that I wanted what was on the coupon. She came across as not really wanting to be there. After approximately 15 minutes another person brought my order to me. I ordered "Alaskan Fish". I got one slim fillet of fish and a platter of baby shrimp. NOT what I ordered. NOT what the coupon was for.I'm beginning to think that management needs to hire some people who really cares about their jobs and NOT simply show up for work because they're required to!
Food was greasy and flavorless. I was annoyed especially since seeing great reviews. Or maybe I just caught them on a bad day. I had the fried fish, fries and corn.
This place was a big NO! It's nearby and my grandson, a picky eater loves fried fish, so I thought we'd give it a try. Got takeout. When I got it home, the order was wrong, and what we did get was overcooked and dry. .ost of it got thrown out. Major disappointment.
This place is amazing! From the decor to the staff and especially the food, Carolina Fish Fry Company was a great lunch stop!
Decided to try a place that I never have again. Upon first glance it doesn't seem glamorous, but as you walk inside you come upon a clean and nicely decorated environment. The staff was friendly and service was pretty fast. They have a nice menu there and I'll have to go back to try more. The restrooms were pretty clean also. We ordered our food and sat down, then the food was brought to the table. As for the food, it was brought to the table hot and nicely presented. Everyone that was with me enjoyed their food and stated that they would eat there again. Our ages were 7 to adult. I cant give away my age. Lol. I had the jumbo shrimp with fries, hush puppies, and Mac and cheese. The shrimp was breaded well and tasted fresh and not like it was frozen. It was cooked perfectly to my eyes and taste. The hush puppies were full of flavor and fresh and the Mac and cheese was also great. It is made with a white cheddar which I am not a fan of, but I enjoyed it and wanted more. The fries were a bit soggy for me but edible. As for price wise, I think that they are reasonably priced for the amount of food and quality that they give you. I will definitely be back here to try more food and its not just the food that will bring me back, but also the staff. Keep it up y'all, you're doing great.
Newer seafood place in town. Decided to try out and see how they stack up against other seafood restaurants in town.Food was delicious and plentiful enough for price paid.@$25 for 2 seafood platter: flounder, coleslaw, fries, hush puppies and one drink to share.Only reason for low rating is the access to place. I'm in cast and crutches, that made entry & exit impossible alone without help from others. No wheel chair accessibility that I saw.Entry door is NOT handicapped friendly, no automatic door opening or handicap button and narrow doorway.Overall, food and price was good. If I didn't have cast and crutches, I wouldn't have noticed the accessibility issue and gave them a 4 star for food and service.
I went there today and I'm shocked at the menu selection. I wish we had one in Swansboro. The customer service was way better than your average fast food place. The food actually took longer but the employees were awesome. If you like your coleslaw with apple cider vinegar, it didn't taste like it had any in it. The shrimp Po'boy was amazing. The fish was crispy while tender on the inside. I just wish they had Cheerwine on tap. I really should have taken a picture of my meal.
What a great surprise. The food AND the service were great! We thoroughly enjoyed our meal. The combo has a large portion and the Gulf Shrimp plate was quite delicious. The young lady at the drive-thru made me smile. She was so nice with a lovely smile. Thanks so much and we so hope you can make it here in Jacksonville.
The restaurant is super clean and the staff is very nice and professional. Spent 70 on 5 plates of food and everything was delicious and good portions. Highly recommended this place if you like seafood. Thanks Zoey and your staff
I've eaten here several times, food has always been good, but we ordered the family fried flounder to take to our Mom's. Very disappointed, the hush puppies were burnt, and the flounder was over cooked, it was tuff to bite. We picked up from the drive thru on Thursday 2/17/22, about 2:30. Maybe there was a new cook, but was definitely over cooked. We will try again, because we really liked the food usually.
Restaurantji Recommends
Very cute atmosphere. No matter what you order, you definitely get your money's worth. Your plate is piled high with fresh hot food, not something that's been sitting under a warmer for who knows how long. Very friendly staff
Great food, but coldest restaurant I’ve ever eaten in. Complained to the staff, but they said they had no control over the thermostat. It’s on the wall and set to 55* and on permanent hold! I know this can be changed. Many others were uncomfortable too and the staff all had on jackets and hats! We won’t be back unless it’s fixed.
Great food!!! Really enjoyed and they offer Sr citizen discount
I always have a great experience when going to Carolina Fish Fry. The staff always greets me with a smile and makes sure my order is prepared correctly. They always make sure to ask if I need sauce and go above and beyond a typical drive thru. The food is always hot and fresh! I highly recommend!
Staff is very nice. Service can be slow but the food is prepared on the spot and the wait times are reasonable because of it. Sometimes orders are not filled correctly.On my 2nd visit I ordered fried scallops. They were sweet and delicious. Perfectly cooked. On my 3rd visit, I ordered fried scallops again. This time they were tough, dense, and pretty obviously not real scallops.I will try again in the future.