Dunkin'
433A Western Blvd, Jacksonville
(910) 939-5257
Recent Reviews
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Good was good, customer service was good. Location could be better, however it's in a very convenient spot.
Atmosphere: 4
Food: 5
Service: 5
Busy but worth it
Atmosphere: 5
Food: 5
Service: 5
Love it
They have a better staff versus my other previous trips there
Atmosphere: 2
Food: 5
Service: 2
Fresh donuts and freshly brewed coffee!
It's worth your money. The food is all right, it's good for a fast food restaurant.The donuts are excellent.The ice cream is the best.
Atmosphere: 5
Food: 5
Service: 5
Every Tuesday the manager responsible for opening this store on time is late. It is currently 4:07am and no one has helped me or the person in front of me. We have been waiting in the drive thru now for 7 minutes past opening time with no service. If you are supposed to open at 4am then service needs to be available at that time. It is super inconvenient for the individuals that have to be to work early. A lot of times on Tuesday I can’t even get my coffee because there is no one available and I don’t want to be late for work. This should be resolved soon because it’s very annoying. This won’t be the first time I’ve complained either! So I just now left this establishment at 4:11 AM and still no one was there to service any of the customers that were in line at the point that I left there was three cars in the drive-through waiting for service. It’s absolutely ridiculous to run an establishment and not open at the time that you say you’re gonna be open and then there’s individuals in there and they will not help you. They will wait until the gentleman who is responsible for opening that store arrives before anyone is allowed to receive any service. It’s ridiculous.
Atmosphere: 1
Food: 5
Service: 1
They. Have CHOCOLATE CREME donuts!!
Atmosphere: 5
Food: 5
Service: 5
I come to this Dunkin’ almost every morning before work. The more I come here the more I have witnessed the manager with the glasses being snarky with the customers, I have also seen him being rude to his employees. I watched one of the employees hit her vape and not even care that the customers saw! If this Dunkin’ doesn’t get its act together, it’s going to go down hill very fast. Definitely will be taking my money else where!!
Atmosphere: 1
Food: 1
Service: 1
Oh yeah I walk in there and the coffee pots are flashing yellow like saying I need help. No fresh coffee available when going in there. Lets get it together.
Atmosphere: 4
Food: 3
Service: 2
Restaurantji Recommends
The lady taking our order lied to us about the products available, then told us to hurry up and order because there were other orders ahead of us.
Atmosphere: 1
Food: 1
Service: 1
Great atmosphere and very friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Drive-thru packed to the gills!!!! Be prepared to wait or I went in and out in a breeze.
Atmosphere: 5
Food: 5
Service: 5
white lady in the larger size at the drive thru didn’t say a single word, no customer service at all just handed the donut and that was that.
Atmosphere: 1
Food: 1
Service: 1
The donut holes were delicious. But the iced was nasty. Clean your dispensers better. Make tea more often and put in a clean dispenser. Maybe the nozzels.
Atmosphere: 5
Food: 5
Service: 5
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