Jersey Mike's Subs in Jacksonville

“We've had awesome experiences there, and before this evening I would've given 5 stars for sure. We ordered online to be picked up by us, which we've done before with no issues. Well apparently today someone took our order so we had to wait for fresh stuff. Cool, I appreciate that. I also would've appreciated an actual apology and my order to be completely correct, but I also should've checked before leaving. I didn't expect anything for free, but an apology would've been great, maybe an offer for a drink while we waited, a cookie in the bag, a coupon for next time, something. But again, I wasn't expecting anything except for what I paid for in advance (and tipped on!). There were way too many people behind the counter for orders to be mistakenly taken, and then not even a friendly sincere apology or everything I'd asked for. Definitely will think about spending money here again.

***Update: I felt compelled to change my rating after receiving a personal phone call from Tyler, I believe the general manager. Although we didn't speak, I was very surprised and impressed that he'd even go through the trouble of calling me. That speaks volumes about what type of business they're running, and I appreciate it!“

“This is a great location with great and friedly staff. I never have any complaints with the food, these are the best subs in town. The staff was amazing and quick.

Vegetarian options: There are several vegetarian options at Jersey Mikes as everything can be customized.

Dietary restrictions: There are plenty of options for most restrictions.

Parking: There is plenty of parking available in the parking lot directly in front of the store.

Kid-friendliness: Plenty of space and options for kids/“

“We do takeout once a week at my job . We tend to order from Jersey Mike’s quite often. Our orders range from 15 to 20 plus. The 3494 Western Blvd location
Suite 120 has provided impeccable service and food.We have ordered from this location a little over a year. Everything is always ready and accurate. They are extremely friendly and helpful. Thank you to the management and staff, we appreciate you.“