Jimmy John's

431 Western Blvd D, Jacksonville
(910) 219-4191

Recent Reviews

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Justin Keil

Always awesome service, wonderful people and great fresh food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wrap

Matthew Clements

Ordered online to pickup but had never been to this store. I really can't tell you how pleasantly surprised I was walking in. The place was very clean and the employees were so nice immediately. I picked up a larger order and it included a hot sub and they waited to toast the hot sub until I got there which I thought was such a nice thought and was appreciated. The gentleman working with me went through the order to make sure we had everything and helped me with any questions I had. He was very kind and it did not go unnoticed. It was just a really pleasant experience and I will definitely be back to this Jimmy Johns. Thank y'all!

Atmosphere: 5

Food: 5

Service: 5

Amber W

I was disappointed when I was delivered a diet coke instead of the cherry coke that I ordered, I figured I'd call and see what they could do, to my surprise in less than 10 minutes I had a cherry coke in front of me. Great customer service!

Atmosphere: 5

Food: 5

Service: 5

Gavin Berry

$20 for a full sandwich is crazy. Subway is way better.

Atmosphere: 1

Food: 3

Service: 1

Steven G

How you could mess up a sandwich when you tell them face to face what you want, is beyond me. 3 items were added to my sandwich that I didn't order. It was a simple sandwich to begin with, that is why I didn't bother checking until I got home, 20 mins later. Then again I should've known it was a bad sign when there debit card reader had to be reset 3 times before I could pay. I'm definitely skipping this location in the future.

Atmosphere: 1

Food: 1

Service: 1

Roger Berendes

Reliable and consistent

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Sandwich

Jason Koscierzynski

FREAKY FAST DELIVERY!........NOT!!! Ordered online prior to opening. 30 minutes after they opened I finally had to call and I was told there was a "system shortage". Whatever the hell that is. 45 minutes later still no order. Not even a courtesy phone call to let me know it's delayed. Just left me standing outside waiting. I guess it's the same customer service experience you receive everywhere now.

Joseph Redding

Went to a Business nears theirs.. had to park business away bc their drivers are parked in front of all other Businesses. While no one in front of theirs. Apparently owner can't read and wants further explanation. I glad I don't eat their over priced cold subs so the founder can go trophy hunt.

Atmosphere: 1

Food: 1

Service: 1

Elizabeth Poke

Took 45 minutes to get a sand which delivered. Not at all freaky

Paul Moose

Great sandwiches and clean restaurant!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Little John B L T, Sandwich, Chips, Turkey Tom 8 Regular

Nikki McDougall

Don't order delivery...it consistently takes 45 minutes or more.

Atmosphere: 1

Food: 3

Service: 1

Bombchelle B

Great staff. Especially from Will!Fast and friendly service. The food was also fresh and delicious ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Turkey Tom 8 Regular

vanessa keown

Jimmy John's sandwiches are always great! The Beach Club sandwich is my favorite. Also great customer service especially from Will.

Atmosphere: 5

Food: 5

Service: 5

Cynethia Williams

Love their fresh meat and veggie sandwiches. Very filling and love their alternative healthy options. #6Veggie, and you can also get an unwich lettuce wrap instead of French bread

Vegetarian options: Veggie sub or unwich with veggies no meat added

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Unwich Lettuce Wrap

Kayla Taylor

This is really upsetting. I use to love coming to Jimmy John's. So I was really excited to get it today for my lunch break. I ordered a sandwich and a bag if chips around d 1220pm. 1pm rolls around and I still haven't received my food. I work litterly across the street so I don't see how this is possible. I called the store just for someone to inform me that they're drive is leaving now. 40 mins later still no food. Idk how the driving situation is but if you have one delivery drive PLEASE HIRE MORE! It's outrageous waiting over and hour for a simple sandwich. It's seams very unorganized at this location. I called a final time to cancel my order and get a refund just to be told again that they driver was out with my order ?. I canceled any because I'm sure it would've been another 30 mins to an hour. And crossing my fingers that I actually get my money refunded since they didn't ask me anything about my order name or where I was calling from. Idk what's going on in this location but whatever it Is ITS NOT WORKING! I'll most likely never ordering from this location again and I'm making it a point to tell all my family and friends about my experience in hopes that they'll do the same. Very disappointed and still hungry. Will NEVER recommend. Thanks for nothing.

Atmosphere: 1

Food: 1

Service: 1

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