McDonald's
1165 Western Blvd, Jacksonville
(910) 455-9073
Recent Reviews
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30 minutes to make a order, 29 minutes to print the order from the electronic board, unacceptable service, stay away
Atmosphere: 1
Food: 2
Service: 1
1 stars because I can’t give 0. The worst McDonals ever!!!!
Great service fast food
I never received my order. I showed the person at the counter proof of my order. She said there was nothing she could do to help. It was just a happy meal but apparently Macdonalds is hurting so bad they no longer can afford basic customer service. I had three kids but they all shared. Now I'm having to stop again because they are hungry. So I have find another place to stop. I'm not just disappointed I'm shocked that so little effort was put into making their own error right. If it was a large amount I would have understood but it was a single happy meal. So long as they don't make any errors service is usually good. But if any mistakes are made they will apply zero effort to make it right.
Atmosphere: 1
Food: 1
Service: 1
Kim the manager is extremely rude and disrespectful. I went to pick up a door dash and went through the drive thru because i thought that's where i was supposed to go and they tell me to pull up so i do and when i get to the window Kim the manager is telling me not to use the drive thru and to come inside in a very disrespectful way. Granted I understand your supposed to go inside and get it now but she was very rude and when I was inside I asked for her name and she told me it was Kim and she already reported to door dash and that door dashers need to stop going through the drive thru in a very condescending tone and just plain rude.
The food didn’t take long I went through the drive through and even dinned inside, the staff where really friendly and even brought the food to the table once I paid
Wish i could leave 0 stars. Wait time takes forever. Should add more employee.
Atmosphere: 1
Food: 1
Service: 1
My daughter once again when. To work and was super busy and overwhelmed why the manager when back to there office during g this time not to do something important but to get away from how busy it was please hire leaders not people that fall under pressure I know it's hard but at least put your best food forward
Great place to eat and let the kids play
Atmosphere: 5
Food: 5
Service: 5
Last night went through the drive thu, they messed up my order by forgetting an item. The item was on the screen when I pulled forward. When I didn't receive it they would not let me pay for it at the window. They said I could go back around and wait in line again or pull up and go in and order. I'm not going back, I'm going to jaggers next time where the customer comes first, and the food is better, and I'm gonna to tell anyone I know that the service here is horrible.
Service: 1
Restaurantji Recommends
Food items were cold!! Food is getting smaller and price is so expensive!! If it's cold and smaller then you might as well go to a real restaurant!! Fast food is not what it use to be!! 😪😭
Atmosphere: 3
Food: 3
Service: 4
Unprofessional service. Did not receive the hot cakes, the soda was flat, and we waited 15 minutes for a small, simple order. Never going there again.
Food: 2
Service: 1
This is my favorite McDonald's but today was disappointed with my big Mac, I ordered a big Mac value meal lg..The fries and coke absolutely perfect. The Big Mac I ordered with No pickles, extra dice onions with no bun, not what looked like a burger salad. They could have but it in the regular box big Mac box but they put it in a salad container with a lot of lettuce, extra sauce, extra pickles, no onions, a lot of salt and nothing to eat it with. I just pick the meat up and took 2 bites and ended up throwing it away...I'll just keep everything on it the next time, I guess
On the app order
Atmosphere: 5
Food: 3
Service: 5
Just not good. Plain and simple they dont cook the food like they use to. It just plain bad
Atmosphere: 2
Food: 2
Service: 2
Kindof a staple i like breakfast
Atmosphere: 5
Food: 5
Service: 5
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