McDonald's
$ • Fast Food, Coffee Shops, Burgers
Hours:
2401 Gum Branch Rd, Jacksonville
(910) 355-0326
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Customers' Favorites
McDonald's Reviews
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When you make a mobile order and check in then it’s 20 mins plus. Cleared the mobile order area with customers that arrived after I did. Drive through was cleared as well.
This is most def one of the top 5 mcdonalds in size i have ever seen, but considering its location and traffic, i could see why they had to accommodate..not only for non stop drive thrue customers but a little steady flow of walk ins and the crew to handle the onslaught of continuous orders.
Customer service is the best from my personal experiences, but also from my observation on how they handle the excessive drive-through orders very organized, they still keep their corporate...read full review
Ratings
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
McDonald's offers the classic McFood and McService. Recently, the restaurant has seen a significant improvement over the past six months, transforming from a place with cold food and poor service to a location with kind, courteous, and efficient staff. Customers now enjoy speedy service and hot, fresh food, including items like fries and nuggets. The drive-thru service is quick and pleasant, making it a go-to spot for a quick bite when passing through town. Despite some issues with staff attentiveness, especially regarding extra items and order accuracy, the restaurant's health inspection rating is high at 98. Customers noted that the ice cream machine was working, and some have praised the accurate fulfillment of large orders, although missing items like extra gravy have been reported. Overall, the restaurant has improved greatly, providing a better experience for visitors.