McDonald's

2401 Gum Branch Rd, Jacksonville
(910) 355-0326

Recent Reviews

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Lucy T

Why is my order wrong every time I go here?
Get it together! People are using their earned money to buy this food.

Atmosphere: 2

Food: 1

Service: 1

charde Burkes

Every time I give this location a chance they fail. I went for monopoly no more game pieces. I went today no more grinch meals. I ordered online and when I go to pick up my order they no longer have them which they is understandable but if you no longer have them why have it available on the app. I get to the window and I'm told we cancelled your order well I definitely don't see it canceled in the app so this is the last chance I'm giving I'm done.

Atmosphere: 1

Food: 1

Service: 1

Darlene Hohn

Fast, accurate order, friendly service

Atmosphere: 5

Food: 5

Service: 5

Morrison D.

Not bad. Bbq could’ve made it on the sandwich though lol

Atmosphere: 4

Food: 2

Service: 4

Sandy Worthy

They are never prepared. We always have to pull around and wait for food. Fast food????

Food: 5

Service: 2

Gauge Payne

I went through the drive-thru today and the woman taking orders at the speaker was extremely rude. Her tone was miserable, like she didn’t want to be there at all, and it honestly made the whole experience uncomfortable. I get that everyone has rough days, but basic courtesy goes a long way. The food itself was actually good—fresh and hot—but the attitude at the speaker really ruined the visit. McDonald’s should work on improving customer service, because it completely overshadows the quality of the food. Oct. 16 at 8:00 pm

Stephanie Anne

This McDonald’s sucks .. every time I come here the employees are rude for no reason I pulled up to ask a simple question and the girl on speaker says idk and then I roll up to window she texting on her phone didn’t ask if I wanted receipt she had a attitude threw out my recipt and I asked for one after she did that do better McDonald’s oh btw the bread and French fries are always stale here

Atmosphere: 1

Food: 1

Service: 1

Tiffany M

They never fill the hot fudge Sunday cup up. The cup is halfway full. For $3 fill it up!

Atmosphere: 5

Food: 1

Service: 5

Julianne Oates

Friendly staff.

Atmosphere: 5

Food: 5

Service: 5

JJ Johnson

I ordered an apple pie expecting it to be warm and comforting—and instead got a cold, lifeless slice. It was like biting into disappointment. How do you mess up something so simple!

Atmosphere: 3

Food: 1

Service: 3

wayne hall

Ordered A shake
Chicken mcnuggets Shake had A very sour taste nuggets cold and over cooked not to mention dealing with people who act like they hate their job won't return

Atmosphere: 1

Food: 1

Service: 1

Lior Baruch

Yummy!! Ask for fresh food!

Food: 5

Darian Manasse

This places employees don’t even know their own menu. What a disappointed customer I was.

Robin Milligan

Highly disappointed in drive thru operator. 10-2-25 12 noon. no courtesy what so ever. sad I usually get good to great service here. Hope this is not a starting trend.

AniCaneko

raw burber 1/10

Atmosphere: 3

Food: 1

Service: 1

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