OMG We are thoroughly impressed with the complete 360 this McDonald's has taken in the last 6 months. 6 months ago it was literally the worst McDonald's in Jacksonville, serving cold food to the overnight shift cussing customers out and throwing stuff at us. Now we have been twice in one week and the staff is kind and courteous and efficient providing speedy service and hot, fresh food. Good job
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcdouble, Cheeseburger, Large Fries
Kara Wagner
While the person on the microphone taking the order seemed very sweet and nice, the red hair left in my son’s fries was disgusting. Which he didn’t notice until he pulled it out of his mouth. I won’t come back to this McDonald’s for a very long time.
Atmosphere: 5
Food: 1
Service: 5
Chris Johnson
The staff focuses entirely to much time focusing on the drive-thru and not the front counter. My last 2 visited. I waited 0ver 20 minutes for 2 kids hamburgers, 20 minutes for a sausage and biscuit, and a coke. The kiosk never prints receipts. On my last visit, I asked a lead in all blue entire about my order 942! And it seemed to agony him.
Atmosphere: 5
Food: 2
Service: 1
Callie
One of the worst ones to go too
Damon Ellis
All I have to say is "Down Load the App!" Free food, discounts (20%) and great deals every day!
Atmosphere: 5
Food: 5
Service: 5
Myrna Peterson
The guy at the drive thru ruined my day. I asked for Large coffee 6 cream and 6 sugar. I asked him if the cream and sugar was in there. He said YES!!! It wasn’t. I pictured myself throwing it at him.
Service: 1
Darren Skinner
I started using the app because I get parked EVERY SINGLE TIME. Even using the app and ordering 20 minutes ahead I get parked EVERY TIME. What is the point of the app?? And the food is still cold every time.
Atmosphere: 1
Food: 1
Service: 1
Lee Dickinson
The fact McDonald’s up charges for tea now is insane (Talk about penny pinching). And can they at least put the cheese on my sandwich next time? That would be appreciated
Atmosphere: 1
Food: 1
Service: 1
Jonathan Salas
This place has really gone down in the past years. Waited just over 20 minutes in curb side pick up for my food, 4 cars received their food in the drive thru, and I can see the staff just messing around through the window. (This isn’t the first time I’ve waited that long for food here and definitely not the first time I’ve seen night shift just playing in the back)When the food came out, EVERYTHING was room temperature, no straws, fries were half filled, burgers had an outrageous amount of mayo, and ice was practically melted in my drink… It’s as if they made me wait just because they didn’t want to walk the food outside. I really want to know what these people get paid and I wouldn’t mind working for an industry that pays well for no supervision. I will avoid coming to this location in the future. I can see why their rating/reviews have been going down.
Food: 1
Service: 1
Jason Thorne
Some of the staff are really lacking in attentiveness, if your order extra anything… don’t expect it … usually something wrong with my order each time. Saving grace is their health inspection rating 98
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Quarter Pounder Hamburger, Dr Pepper, Chicken Mcnuggets, Large Fries
This is my second review for this location this year. Great service both times in the drive thru, and the food was good, fresh and hot, the fries and nuggets. Service was pleasant and quick! This is our go-to fast food location for a quick bite when passing through town.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Mcnuggets, Large Fries
ֆʏ
Google says it was open on Christmas, so thinking I got lucky I decided to order ahead and come get my food. Guess what? They’re closed. No food being prepared, my money wasted. Maybe fix your Google page.
OMG We are thoroughly impressed with the complete 360 this McDonald's has taken in the last 6 months. 6 months ago it was literally the worst McDonald's in Jacksonville, serving cold food to the overnight shift cussing customers out and throwing stuff at us. Now we have been twice in one week and the staff is kind and courteous and efficient providing speedy service and hot, fresh food. Good job
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcdouble, Cheeseburger, Large Fries
While the person on the microphone taking the order seemed very sweet and nice, the red hair left in my son’s fries was disgusting. Which he didn’t notice until he pulled it out of his mouth. I won’t come back to this McDonald’s for a very long time.
Atmosphere: 5
Food: 1
Service: 5
The staff focuses entirely to much time focusing on the drive-thru and not the front counter. My last 2 visited. I waited 0ver 20 minutes for 2 kids hamburgers, 20 minutes for a sausage and biscuit, and a coke. The kiosk never prints receipts. On my last visit, I asked a lead in all blue entire about my order 942! And it seemed to agony him.
Atmosphere: 5
Food: 2
Service: 1
One of the worst ones to go too
All I have to say is "Down Load the App!" Free food, discounts (20%) and great deals every day!
Atmosphere: 5
Food: 5
Service: 5
The guy at the drive thru ruined my day. I asked for Large coffee 6 cream and 6 sugar. I asked him if the cream and sugar was in there. He said YES!!! It wasn’t. I pictured myself throwing it at him.
Service: 1
I started using the app because I get parked EVERY SINGLE TIME. Even using the app and ordering 20 minutes ahead I get parked EVERY TIME. What is the point of the app?? And the food is still cold every time.
Atmosphere: 1
Food: 1
Service: 1
The fact McDonald’s up charges for tea now is insane (Talk about penny pinching). And can they at least put the cheese on my sandwich next time? That would be appreciated
Atmosphere: 1
Food: 1
Service: 1
This place has really gone down in the past years. Waited just over 20 minutes in curb side pick up for my food, 4 cars received their food in the drive thru, and I can see the staff just messing around through the window. (This isn’t the first time I’ve waited that long for food here and definitely not the first time I’ve seen night shift just playing in the back)When the food came out, EVERYTHING was room temperature, no straws, fries were half filled, burgers had an outrageous amount of mayo, and ice was practically melted in my drink… It’s as if they made me wait just because they didn’t want to walk the food outside. I really want to know what these people get paid and I wouldn’t mind working for an industry that pays well for no supervision. I will avoid coming to this location in the future. I can see why their rating/reviews have been going down.
Food: 1
Service: 1
Some of the staff are really lacking in attentiveness, if your order extra anything… don’t expect it … usually something wrong with my order each time. Saving grace is their health inspection rating 98
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Quarter Pounder Hamburger, Dr Pepper, Chicken Mcnuggets, Large Fries
Restaurantji Recommends
Friendly staff,good service.
Atmosphere: 4
Food: 4
Service: 4
You already know.
Atmosphere: 2
Food: 3
Service: 3
This is my second review for this location this year. Great service both times in the drive thru, and the food was good, fresh and hot, the fries and nuggets. Service was pleasant and quick! This is our go-to fast food location for a quick bite when passing through town.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Mcnuggets, Large Fries
Google says it was open on Christmas, so thinking I got lucky I decided to order ahead and come get my food. Guess what? They’re closed. No food being prepared, my money wasted. Maybe fix your Google page.
Atmosphere: 1
Food: 1
Service: 1
Fast drive through service
Atmosphere: 3
Food: 4
Service: 5
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