McDonald's

2401 Gum Branch Rd, Jacksonville
(910) 355-0326

Recent Reviews

Jerry Kinkade

Slow service

Atmosphere: 3

Food: 3

Service: 3

Arturo Eusebio

Excellent, everything up to this moment is pleasant...

Atmosphere: 5

Food: 5

Service: 5

Matt Kuroda

This review is on delivery. At least half of the orders that I have placed with this McDonalds have been delivered with at least one food item missing. It’s most distressing when it’s a whole kids meal because IT’S A WHOLE MEAL IN A DEDICATED BOX, and then I have to deal with an upset kid. The food we do get is usually good.

Atmosphere: 3

Food: 3

Service: 1

Christy W

We paid for 2 of these to have extra gravy. This is what it looked like. It wouldn’t have been that big of a deal IF we weren’t charged for extra and then not received it….

Food: 3

Service: 3

Dawn E.

Well, I was served a raw quarter pounder with cheese, not once, but twice in 2 days and 2 different locations.i called the 1st one and they didn't seem to care that both stores were not cooking the meat thoroughly. I don't not want to go back there now..so look at your burgers before you bite into them..

Atmosphere: 3

Food: 1

Service: 2

Jesus Santos (xThiefx)

no nuggies, lied that system is down to refuse

Atmosphere: 1

Food: 1

Service: 1

Marie Kitsune

Lied to me about my mobile order. Lied about wait time and I'm very sure they just didn't want to do their jobs. Awful service.

Atmosphere: 1

Food: 1

Service: 1

Crystal M. Dunham

Pay $5 for a drink can you atleast fill it up?

Atmosphere: 5

Food: 1

Service: 5

Alicia Galderio

I did the mobile order my money came out of my account on the app where it had my code it said paid I got up to the window and gave them my code and they said it was not paid for and I sat there for 10 minutes in the drive-thru in total before I got to pull up to the window and the manager just giving me my food but when I got my food it was ice cold so that's all I have to say

Atmosphere: 2

Food: 2

Service: 2

Melissa Wilcox

Pretty average service anymore nothing really stood out and wowed me. At least the staff was friendly and was smiling.

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Mcdouble, World Famous Fries

Patricia Jones

They were awesome I want in and got 12 cheeseburgers and fries two happy meals and two McRibs and they got my order right*Update*The ice cream machine was working.

Michael Woodall

Just sitting here for the last 20 minutes in the drive thru. My order was wrong which didn't make it any faster but I'm still just sitting here not moving. Absolutely ridiculous. There's only one car ahead of me and we've been here

Atmosphere: 1

Food: 1

Service: 1

Allegra Schippers

It's McDonald's food no different from any other McDonald's. Service can be slow at random times.

Atmosphere: 4

Food: 4

Service: 4

Danny Smaldon

Slow. Every time I come here I get made to pull to a stall to wait for food. They are always waiting on fries and or

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: World Famous Fries

Faith

I had one meal comped Because order was fouled up And not even rung up at register, This was generous of the manager for my inconvenience.I've ordered the same thing 4 times in a row, Deluxe crispy chicken sandwich, First of these was hot crispy fresh sandwich.... I'd Found a new love! The following sandwiches plus 2 double cheeseburgers And chicken nuggets were Room temperature, Or lacking an ingredient Or lacking an ingredient.No consistent Food, It feels like management perhaps Training/supervision is LAX.

Food: 2

Service: 3

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