Smithfield's Chicken 'N Bar-B-Q

1101 Gum Branch Rd, Jacksonville
(910) 444-2733

Recent Reviews

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Leslie Alpert

We stopped here on a road trip to charge our Tesla. The food was surprisingly good, especially the barbecue sandwich. The staff was very friendly and bussed the tables, asked if they could refill drinks, etc. I would definitely eat here again!

Atmosphere: 5

Food: 5

Service: 5

Lydia Herrera

Always a great place to eat. Friendly staff

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Potato Salad, Pulled Pork, Coleslaw, BBQ Sandwich, Hushpuppies, Combo White Chicken and BBQ, Red Sauce, Gallon, Side of Baked Beans

Mike Hester

Absolutely love the food and service.

Atmosphere: 5

Food: 5

Service: 5

Da Baddest Blawger

This location has THE WORST customer service, period. Rude attitudes at the drive-thru like customers are a burden, food always cold, and the potato salad was so salty it was straight inedible. Clearly nobody is tasting the food or giving a damn about quality.

This place desperately needs new management, because whatever is happening right now is unacceptable. I won’t be back.

DO YOURSELF A FAVOR and go to the Yopp Rd. location instead — food is always fresh, customer service is A1, and they actually treat you like they want your business.

Atmosphere: 1

Food: 1

Service: 1

Ed Schaufler

Amazing fried chicken and everyone was very friendly. Would definitely recommend.

Atmosphere: 5

Food: 5

Service: 5

Francesca White

I grew up eating Smithfield's, I also worked for the company for 10 years before it was franchised. The sandwiches I purchased and was given last night were not the Smithfield's quality they have always been. The bun was cheap, no bounce or breading then they were pretty stingy with the slaw and BBQ. Paying that much for an NC staple I expected more when I was really craving it and looking forward to it. It will definitely be a while before I come back.

Atmosphere: 4

Food: 3

Service: 5

Recommended dishes: Brunswick Stew, BBQ Sandwich

matthew godsey

Coleslaw was not very good... Canes coleslaw is much better. Potato salad was ok... bar-b-q brisket, i guess, looked like it came out of a frozen dinner box. Chicken tenders were mid. I don't know these fast food restaurants are all too worried about saving money on everything that the quality of the food is terrible. The service was really good. Food was brought to table and I was offered sauces. They came to my table and refilled my drink.

Atmosphere: 4

Food: 1

Service: 5

Angie H

Our meal was amazing. The gal who helped us was very nice. Food was perfection.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Potato Salad, Pulled Pork, Coleslaw

Stacy Gaddy

Cmon... Value pack with a half and half tea! You can't go wrong!

snake charmer

Best chicken out of all the chains! We need to get one in Ohio! Whoever is in charge of this place should reach out to me and we should plan for the first Smithfield chicken and barbecue in Ohio!

Atmosphere: 5

Food: 5

Service: 5

teresa crosby

Very nice place, food was great and the service was awesome

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Potato Salad, Pulled Pork, BBQ Chicken Box, Brunswick Stew

Wendy Rendon

Excellent service and food

Atmosphere: 5

Food: 5

Service: 5

Laquane Williams

Wish I could of gave zero stars.

Service: 1

Yur Frieend

Came in to have an enjoyable lunch and was treated very rudely and disrespectfully by manger Sarah. was not expecting this type of service. Will not be dining here for a while

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Potato Salad, Chicken Tender, French Fries

Lisa M.

Consistently excellent service & delicious food served in generous amounts at reasonable prices. On most recent visit, Antonio's service was especially helpful!

Atmosphere: 5

Food: 5

Service: 5

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