Smithfield's Chicken 'N Bar-B-Q
1101 Gum Branch Rd, Jacksonville
(910) 444-2733
Recent Reviews
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We stopped here on a road trip to charge our Tesla. The food was surprisingly good, especially the barbecue sandwich. The staff was very friendly and bussed the tables, asked if they could refill drinks, etc. I would definitely eat here again!
Atmosphere: 5
Food: 5
Service: 5
Always a great place to eat. Friendly staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Salad, Pulled Pork, Coleslaw, BBQ Sandwich, Hushpuppies, Combo White Chicken and BBQ, Red Sauce, Gallon, Side of Baked Beans
Absolutely love the food and service.
Atmosphere: 5
Food: 5
Service: 5
This location has THE WORST customer service, period. Rude attitudes at the drive-thru like customers are a burden, food always cold, and the potato salad was so salty it was straight inedible. Clearly nobody is tasting the food or giving a damn about quality.
This place desperately needs new management, because whatever is happening right now is unacceptable. I won’t be back.
DO YOURSELF A FAVOR and go to the Yopp Rd. location instead — food is always fresh, customer service is A1, and they actually treat you like they want your business.
Atmosphere: 1
Food: 1
Service: 1
Amazing fried chicken and everyone was very friendly. Would definitely recommend.
Atmosphere: 5
Food: 5
Service: 5
I grew up eating Smithfield's, I also worked for the company for 10 years before it was franchised. The sandwiches I purchased and was given last night were not the Smithfield's quality they have always been. The bun was cheap, no bounce or breading then they were pretty stingy with the slaw and BBQ. Paying that much for an NC staple I expected more when I was really craving it and looking forward to it. It will definitely be a while before I come back.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Brunswick Stew, BBQ Sandwich
Coleslaw was not very good... Canes coleslaw is much better. Potato salad was ok... bar-b-q brisket, i guess, looked like it came out of a frozen dinner box. Chicken tenders were mid. I don't know these fast food restaurants are all too worried about saving money on everything that the quality of the food is terrible. The service was really good. Food was brought to table and I was offered sauces. They came to my table and refilled my drink.
Atmosphere: 4
Food: 1
Service: 5
Our meal was amazing. The gal who helped us was very nice. Food was perfection.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Salad, Pulled Pork, Coleslaw
Cmon... Value pack with a half and half tea! You can't go wrong!
Best chicken out of all the chains! We need to get one in Ohio! Whoever is in charge of this place should reach out to me and we should plan for the first Smithfield chicken and barbecue in Ohio!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very nice place, food was great and the service was awesome
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Salad, Pulled Pork, BBQ Chicken Box, Brunswick Stew
Excellent service and food
Atmosphere: 5
Food: 5
Service: 5
Wish I could of gave zero stars.
Service: 1
Came in to have an enjoyable lunch and was treated very rudely and disrespectfully by manger Sarah. was not expecting this type of service. Will not be dining here for a while
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Potato Salad, Chicken Tender, French Fries
Consistently excellent service & delicious food served in generous amounts at reasonable prices. On most recent visit, Antonio's service was especially helpful!
Atmosphere: 5
Food: 5
Service: 5
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