Sonic Drive-In
261 Freedom Way, Jacksonville
(910) 219-1963
Recent Reviews
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If you’re coming for food then this place isn’t half bad. But if you’re coming for their blast then think twice about ordering it. I have been here three times over the time spans of three months. Each time I ordered a Reece blast. Each time the blast tasted like sour milk. I thought it might have been just the type of blast I was eating so I ordered the MnM blast. That was worst then the reeces. I even had the people who served me make me a new one (they were phenomenal. Their service is a 10/10) and it still tasted sour. I then went to the sonic maybe 4 miles away and their blast tasted just fine. I’m not sure if I’ve been so unlucky that a 3/3 the blast were sour or they don’t clean their machines properly. If it wasn’t for their blasts I would rate the restaurant a 5 star review because the food is a nice quick bite to eat
Atmosphere: 5
Food: 2
Service: 5
Every time I eat it Sonic, or my family eats at Sonic we end up in the bathroom. I'm not sure what is in the food or what the problem is but every single time.
The staff is nice and the drinks are very good. The atmosphere got three stars because their parking spaces are super small at this one. The guy couldn't even hand us our food.
Atmosphere: 3
Food: 1
Service: 5
My order came out undrinkable, and when I was handed the drink it was flooded so bad it was coming down the sides with no napkin's. The order was already 10 minutes late to come out when it was a sprite with flavors in it. I came when there are were only 3 other cars in the area so not super busy and it’s then 2nd time my drink has come out messed up.
Atmosphere: 1
Food: 1
Service: 1
It's fast food
Kid-friendliness: They have kid's meals.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Burger, Fries, Tots
The customer service here is on point evert single time I come. They are so kind and go tbe extra mile to make sure customers are happy. One of my friends also said that they were out of mt.dew one day and the employee legit ran across to the gas station to get him one. Stellar service! The manager, Andrew is also top notch always kind
Kiara was amazing in the drive thru. She gave outstanding service even when I had to add something to my order at the window.
Atmosphere: 5
Food: 5
Service: 5
Fast food heaven
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Strawberry, Burger, Hot Dog, Tots
Parking: Plenty of stalls to order and eat your food
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chili Cheese Coney, Onion Rings, Fries, Burrito, Tots, Sonic Blast, Corn Dog
Groovy Fries, Coney dog with a strawberry slushy or Dirty Dr Pepper! Fast and friendly service, happy to visit this location as it’s always clean and easy to use drive thru or window stalls
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili Cheese Coney, Strawberry, Fries, Corn Dog, Mozzarella Sticks
Worst sonic i have ever been to. Ive waited over an hour for my food twice. I asked for extra of something in my drink they charged me an extra 2 dollars (which i was okay with) but instead of giving me extra or even the minimum they gave me none.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I ordered something simple and asked for a couple different sauces, but without fail, this time and all the other times I've went, guess what doesn't arrive in my bag? The. Sauce..... idk maybe your not like me but I never eat anything without sauce because it dries my entire being out, like a slug in a salt mine. Needless to say, when I finally get to eating it an hour later (I have kids) and I dont see sauce, I just threw it away with the force power of Darth Vader.
Atmosphere: 5
Food: 5
Service: 1
Timely, good food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jr Deluxe Cheeseburger, Onion Rings, Strawberry, Burger, Fries, Sonic Blast
I went on the 4th of July and our carhop Julie was highly disrespectful and cursed at us, I don’t care how tiring of a day someone’s had, that’s unacceptable
Atmosphere: 1
Food: 3
Service: 1
Love the chilly cheese tater tots!
Atmosphere: 4
Food: 4
Service: 4
On 6/30/24 at about 11:00am, I placed an order in the playground because we were driving a large truck and trailer that couldn’t fit through the drive thru. As I walked up I was approached by a man asking to speak to me, claiming to be homeless and needing money for food since he hadn’t eaten in 3 days. He was with 2 other men sitting in the playground smoking and playing with RC cars. I declined his request and place an order for 3 items and 3 drinks. The screen at the menu wasn’t working so I walked over to the center island to wait. I watched as 7 cars entered the drive thru and left, and 3 cars that pulled in after I crossed to the center island, ordered and left. While I was waiting I asked a carhop how I could pay since the screen wasn’t working and if ice was sold by the bag at this location. She said she would check. She didn’t return. After over 25 minutes with no food or help from the carhop I told the next employee I saw that I was leaving and walked to the parking lot to the rear of the building and left. No one tried to stop me and inform me my order was ready. I am very disappointed. I counted 6 people working at this location and not a single one asked if they could help me. It was over 90°
Service: 1
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