Starbucks

Mall, 370 Western Blvd, Jacksonville
(910) 455-8720

Recent Reviews

Luis Camacho

Nice place

Atmosphere: 5

Food: 5

Service: 5

Anna

Waited 27 minutes for a black cold brew before going up to the register again to ask about how much longer it would take. I tried earlier to ask one of the employees and the employee looked at me and ignored me. Thankfully when I went up to the register, a different employee made it right away in about 15 seconds.

Atmosphere: 1

Service: 1

Cindi H

Coffee always great.

Atmosphere: 5

Food: 5

Service: 5

Tiffany Glass

I went through the drive through, it took a little while and there wasn't many cars, but this can be debatable because that depends on what the people ahead of me ordered. Customer service is okay here. The food and atmosphere is good.

Atmosphere: 5

Food: 5

Service: 4

OH Here She Comes 84

The Starbucks on Richlands hwy is my favorite one to visit!

Atmosphere: 5

Food: 5

Service: 5

Heaven Jimenez

Gave me food that expired the same day, was green and Leah proceeded to be condescending and rude when I asked for a different one. For a job like this, learn good customer service.

Atmosphere: 1

Food: 1

Service: 1

Dianna Lundy

The line was super long service was

Atmosphere: 4

Food: 5

Service: 4

J B

Music is way too loud they got my whole order wrong because you can’t hear anything.

Atmosphere: 1

Service: 1

stephanie wilson

Awesome customer service

Myosha Thompson

I’m not sure what’s going on, but lately they’ve been making a lot of mistakes. Today they burned my coffee cake, my caramel macchiatos have been tasting terrible and several times they’ve left off add ons that I’ve paid for. I go on my quick break from work, I don’t have time to inspect my items before I leave the drive through so I end up paying for garbage.Parking: Small one way lot

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Cake

Gary Jones

Not easily accessible. Bad parking. Cheers ?

Atmosphere: 4

Food: 5

Service: 5

Layla S

It says the close at 10 but they shut down early then what is listed…

Atmosphere: 3

Food: 3

Service: 3

Christina Schlagentweith

The cashier was extremely friendly and patient with me and my 8 year old son. Not only were our drinks were ready in record time, the barista was friendly as well.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Croissant

Jennifer Raposo

Price is very expensive. Employees should be smile and be nice.

Atmosphere: 5

Food: 2

Service: 1

Jodie McDaniel

OMG, what is up with their coffee!!?? The Americano, Blonde, Pike are very bitter. Nasty taste, I am done with Starbucks.

Service: 5

Recommended dishes: Blueberry Muffin

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