Starbucks

570 Yopp Rd, Jacksonville
(910) 915-5132

Recent Reviews

Zena Wolf

They are constantly screwing up orders and I’m so so sick of it. They gave me spoiled milk in my white mocha a few months ago, I left a yelp review. I gave them a second chance and they almost killed me by putting cinnamon in my white mocha that I didn’t ask for (I’m allergic to cinnamon) I called and got a $4 gift card, less than the value of my drink. I stupidly came back again and asked for a pump of hazelnut nut sauce in my Java chip and they just slapped it on top of the whipped cream. Granted they gave me the sauce but I specifically had said in my drink not on top. This Starbucks Is the only one I consistently have issues with and it’s driving me insane. Please get baristas that know how to properly make drinks… this place is awful

Atmosphere: 3

Food: 1

Service: 3

Mehgan Fedler

Probably fine if you dont order through the mobile app. Otherwise expect a 30 min or more wait. The drive through seems to being much faster.

Amanda Pickens

For the love of all things PLEASE STOP using a double cup if you don’t have cup sleeves!! The lid does not sit well on top because of it and the minute you grip the cup with any pressure (because there’s two of them so you need a better grip) the lid POPS OFF!! This is the second time in a week that this has happened and I’ve ended up with HOT chocolate spilled all over my lap, clothes, car, etc. while transferring the drink from the drive thru attendants hands to my cup holder. To the extent that your employees handed me handfuls of your white cleaning rags. The first time I had to immediately take my car to the car wash, run the carpets thru the washer and wipe everything down. Otherwise my car would have smelled rotten in the hot day. Seriously. STOP double cupping. It’s a lawsuit waiting to happen!

Atmosphere: 4

Food: 4

Service: 1

Jillian Z.

I did a mobile order here and they did amazing! Sometimes when you order a coffee people will make it all sorts of different ways, this Starbucks always is so consistent that I know exactly what to expect. I think it was Nathan working drive thru today and was so sweet! The whole team did a great job too because the drive thru was such a short wait. Best Starbucks in town by far!

Katie V.

Shout out to Courtney working the drive through window. She was amazingly kind, asked how my day was, complimented the natural curl of my hair, and still managed to be moving a mile a minute getting work done. To top it off, she added a sticker to my drink saying "you make a difference" which made my morning. Courtney, you see it's the little things that matter, keep doing you!

Tiffany S.

This Starbucks is lovely! We decided to try a different one since the one near target has a smaller parking lot. The establishment is so spacious and is aesthetically pleasing with plenty of seating to unwind and relax after work. The employees are so sweet! One went out of her way to get husband napkins without being asked, when she noticed she spilled a bit of cold foam in the cup. She totally didn't need to but it was very considerate. Thank you for a pleasant first experience

Christa A.

Always have the nicest staff. Usually very fast. Sometimes if they're busy the drive through can move slow but definitely better then others In the area

Keke A.

To the women working the window on 3/1/23 12:00pm Courtney deserves a raise she was amazing. She asked about my day and she was interested in what me and my husband were doing that day. Give this woman a raise she deserves it!!

Zena W.

They put my grande hot white mocha latte in a venti cup (who does that) and tried to charge me for it. To top it off... they made my drink with SPOILED MILK. I didn't catch it immediately just that it tastes off. Went to dump it and saw the milk chunks floating and caught a whiff of soured milk and that's with it having the other smells with it! Tummy troubles ahead because I already feel a little nauseated. Would rather go to any other Starbucks where I'm confident they'll make my drink with NON EXPIRED milk!!!

Lisa Lesley Byrd

Everything is good always a delicious treat

Marissa B.

I LOVE THIS STARBUCKS! Especially JOESPH! He NEEDS A RAISE!!! At least a $2 raise. Probably one of the best workers. Always smiling makes me feel welcome. I know when I see Joe my coffee is going to be delicious. Will wait in line for 30 minutes!! I know the service is going to be great

Selina

I actually wouldn't be caught dead at a Starbucks. But since Google is asking me to review it here is a picture of my beautiful dog. Enjoy

Eleanor F.

Best baristas at any coffee shop in town! Brian and Julie are the first two names that come to mind. They are always so friendly in the drive thru window, always the first to start a conversation while we wait. Super friendly and always happy to be there.

Sydney P.

Terrible service and didn't even get my order correct. I won't be returning, I will be going to dunkin from now on

Nicholas M.

Very long line but service was so fast we only waited about five minutes. Quick, professional, friendly service and they got the order right. Love coming here!

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