Starbucks
2805 Richlands Hwy, Jacksonville
(910) 915-5132
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
I come into this location about twice a week for the past 4 months to do work for an hour or so. Never have I ever had to wait about 20 minutes for one iced shaken espresso. This was today at 3:35 I ordered my drink and didn’t receive it until 3:55. The cashier was rude from the start telling me to go to the other Starbucks up the street because they were out of a certain drink instead of answering my question on the other syrups I can get. Overall, the wait time is what did it for me. I waited that long when I watched maybe 4 cars go through the drive through and there was no one else inside besides me and the 3 other baristas.
Atmosphere: 2
Food: 4
Service: 1
Well I don't eat Starbucks. I went to pick up a door dash order and they opened the window but I couldn't pick up the order cause they were closed for inclement weather . But they were working inside . I lost my delivery cause of them
Atmosphere: 4
Food: 4
Service: 2
Came here to read for a few minutes and have a coffee. THE MUSIC IS TOO LOUD!
Almost club loud! Not a comfortable environment for anything, could't even concentrate on my book. I wouldn't even bring a friend here to chat. Use to be my favorite place but not anymore. Took forever to just get a coffee. A few tables were dirty.
Atmosphere: 2
Service: 3
I frequently come to this Starbucks and for some reason today at around 1415 the young lady working the register was pretty rude. How difficult is it to say hello ( I say hello how are you today) and even after I paid for the drink (adding a tip btw) not even a thank you. As I walked down to the end of the counter the same young lady is saying thank you/ have a nice day to the lady in the drive through! Don’t understand
This is being left after multiple issues over a long period of time. This location ALWAYS seems to be out of something. Today it was half & half. I ordered my drink with light ice, it even says it on the sticker. My cup was almost completely full of ice. This happens regularly. I paid $8 for a drink I got only a couple sips of because there was so much ice in the cup. I recommend going to a different location if you want Starbucks.
The Google opening time for this location is 5am on Sunday. When I arrived at 5am, the door sign ALSO read 5am opening time.
However, the staff member came to the door and turned me away saying they don't open until 530am.
When I pointed to the door sign, she simply shrugged and said "well, it's wrong. It's 530."
I live in a town with no Starbucks, so I drove 25 minutes to this location based on the Google time posted AND it was confirmed on the door upon arrival.
PLEASE FIX YOUR SIGN and train your staff to honor the times posted on the location. Its an inconvenience when your employees can't abide by opening times listed on a website and the store door in print.
Atmosphere: 3
Food: 3
Service: 1
It’s a Starbucks. Their order ahead is typically WAY behind.
Atmosphere: 3
Food: 4
Service: 1
I ordered a grande vanilla iced chai latte, when I pulled up I ended up receiving a tall and it tasted only like vanilla. Usually love this store but this was majorly disappointing! Spent 8$ on a drink that was small and overbearing with vanilla. I was busy and had an appointment so I couldn’t go back but still tipped the nice man at the window.
Atmosphere: 2
Service: 3
Very expensive.staff is very slow
Atmosphere: 5
Food: 5
Service: 1
Stale cake pop, wasted. Coffee ordered was meh ? overall not impressed. Long wait ,over priced for what we got! Guess I might go back to dunkin or Krispy Kreme!
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
I did an uber eats pickup for a customer and on my way to deliver it the bag turned over and spilled the green drink..I let the customer know that I was going back to get what he ordered and I was going to pay for it. When I arrived at Starbucks I was met by a very helpful young lady named Clarissa who began working on the remake of the order. I went to the cash register and was met by 2 more very helpful people Joe and manager Chuck. He would not let me pay for it. If you get the chance stop by and get taken care of by awesome people
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg White Bites
Starbucks is almost always a slay
Atmosphere: 5
Food: 5
Service: 5
Normally in the past it has been great over a year ago. They never have every thing to make the drinks the help can not say thank you or yes mama or no mama . They crew that was there . Was always respectful kind and polite.
Atmosphere: 5
Food: 2
Service: 2
I go to this location regularly (multiple times a week). The staff is always great and they always get my order right. I've done drive thru, order ahead, and order in store. They have always been fantastic.
Vegetarian options: The egg bites they have options with no meats and any drink you can choose plant milk options.
Kid-friendliness: My child comes with my like 95% of the time when I visit and they have always never minded her.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tomato & Mozzarella, Sugar Plum Danish, Cake, Cheese Danish, Egg White Bites
Used to come here all the time and they use to be great. Went there today and girl at register (think name tag said alysa or sumn) added a tip and I didn’t notice it until I already tapped my card. I brought it up and all she she said was “aww, do you want a straw “ sarcastically. Didn’t offer a refund or anything and horrible customer service
Atmosphere: 1
Food: 5
Service: 1
Loading...