Was accidentally ordered mobile order for this location and my boyfriend ordered at other in Midway park. I get here to pick up food we decide to eat in. Black woman in purple sweater employee came up to us accused my boyfriend of stealing when he didn't. Trying to enjoy food will not make that mistake going somewhere else recommended everyone else do same
Atmosphere: 1
Food: 5
Service: 1
Ashley B
Unless you are the only person in here be prepared for a long wait just to order a sandwich. Management never has enough people working during “busy” hours. I cannot tell you how many times I’ve seen the line and decided it was worth it to make the drive to Jersey Mikes. Taking online orders while you have a line to/ almost out the door is just not efficient when you only have one employee working. The people working here are clearly stressed because most of the time they only have one employee working, which just adds to the unpleasantness of the shop.
Eftalina Johnson
We waited in the lobby for 15 minutes before the employee acknowledged us (we were the only ones in there) she was working on a mobile order which we understand but then she asked us what type of cheese we wanted on someone else’s order??? The mobile order was completed and she finally acknowledged us and asked for our order. We would tell her exactly what we wanted then a second later she’d ask what we wanted again. Nicky the employee did this several times throughout our order. It definitely seemed like she was under the influence of something. Very jittery and slamming the oven and throwing toppings all over our sandwiches. We asked for salt and pepper. She did not put salt but some other white powder and when she realized she quickly grabbed the salt and put that on instead. She did NOT tell us what she actually put on the sandwich instead of the salt. We also asked for 2 deserts and she could not seem to handle warming those up. She checks us out and the price seemed under what it should be so we asked for the receipt she didn’t offer and threw away. Instead of printing a new one she grabbed the crinkled receipt from the trash and gave it to us. We told her she did not charge us for our desert so we had to redo the transaction.
Atmosphere: 1
Food: 1
Service: 1
Jessica Balcena
Placed an online order for pickup at 6:20pm that said it would be ready at 6:35pm. The app said the order was ready so we headed to the store and got there by 6:35pm. They didn’t even start our order until 6:50pm, finished it at 7:05pm. If the app hadn’t told us it was ready, and if we had known they’d help everyone else in the store (even people that walked in after us)before us, we wouldn’t have shown up with cold stuff in the car. Definitely won’t eat at this location again.
Atmosphere: 1
Food: 1
Service: 1
Matthew gilmore
Worst service I’ve ever had! I’m 38 never left a review for anything! Go at own risk I through food away due to how nasty she was afraid of what she did to it
Tanner Hoke
They aren’t properly training their employees. They were polite but when I ordered a footlong flat bread they made it into a 6inch wrap and charged me full price. I explained but they assured me it was correct. I didn’t want to be a Karen and I was still hungry so I paid for it and left 🤣
Atmosphere: 3
Food: 3
Service: 2
Brittany Krow
Used to go there all the time for the convience, but now I refuse.
I place an order for pickup, at 9:25 am. Website says they are open at 9. I have been in there before at 9ish. Cool, I can get in and if it's ready, awesome. If not, I can take it to run. I have to be back at work at 9:30 so I would have just enough time.
Get there at 9:13. Locked. Knocked, no answer. Call, no answer. Try to see if I could see anyone, nope. Called a different store to see if they could get a hold of the store.
They told me that they would call me right back. At this time it's 9:18. I wait a few more minutes, before I say screw it and start heading back to work. I get a call on my way back "oh they would be there in like 5 minutes."
Well, by the time they clock in and get set up, I would be past my clock in time. I tell the other end to just hold off until I can get off work because there is no way I could get the subs since they weren't there now. And I need to be back at work in a literal 3 minutes.
I get off and go to get my subs at around 1143. I ask if I could have a bag of chips for my inconvenience, since they not only weren't open when they were scheduled to be, but because they were not going to be able to make the food on time.
The lady told me that I unconvinced her, because I asked her to hold off on making it then (which i understand, in theory). I told her that I couldn't pick it up because it wasn't ready at the scheduled time. In fact, no one was here at that time. She claimed she was. I told her then why didn't she answer the call or come investigate when I was knocking on the door? She said she was there. I asked why the door was closed and the other store said she was going to be in after the time my sub was supposed to have already been done.
She scoffed and walked away. I didn't catch her name, but I am not going to go to this store again if their response to their own failures is to gaslight the customer.
Very disappointed, do not go to this location.
Atmosphere: 1
Food: 4
Service: 1
Joshua Mendows
Food was good. Ants were visiting for stickiness and were crawling by the drink machine
Atmosphere: 1
Food: 5
Service: 2
James Pegram
App has BOGO footlong deal that they wont honor.
Atmosphere: 1
Food: 1
Service: 1
Dustin Patrick
Do not go to the Piney Green Subway! I arrived at the store at 8pm, closes at 9pm, and I was told that they could not make a sub because the toaster was down. I said I didn't mind not having the sub toasted but they said they aren't allowed to use the meat since the the toaster was down. She was obviously cleaning to close too early and was lazy and rude.
They don’t accept coupons, the past 3-4 times I have been they are not friendly & has the worse attitudes.
Atmosphere: 2
Food: 2
Service: 1
joshua meadows
Food was good. Bugs crawling by the drink machine
Atmosphere: 1
Food: 5
Service: 3
Recommended dishes: Cookies
Amanda
Don’t go here, service is horrible. Very rude.
Atmosphere: 2
Food: 1
Service: 1
Jamie Quihuis
The food is old, this is the third time we tried this location, thinking maybe the first 2 experiences were just a fluke. However to our disappointment, it wasn't. The vegetables are old and brown and we couldn't even see the meat and cheese because it was hidden and covered up. My Daughter got sick off of the last sandwich she had and so we won't be going back here. Also, They won't even take coupons!! The girl said it was the owners choice. So we'll be going to one that is a little further away, but it will be worth it.
Was accidentally ordered mobile order for this location and my boyfriend ordered at other in Midway park. I get here to pick up food we decide to eat in. Black woman in purple sweater employee came up to us accused my boyfriend of stealing when he didn't. Trying to enjoy food will not make that mistake going somewhere else recommended everyone else do same
Atmosphere: 1
Food: 5
Service: 1
Unless you are the only person in here be prepared for a long wait just to order a sandwich. Management never has enough people working during “busy” hours. I cannot tell you how many times I’ve seen the line and decided it was worth it to make the drive to Jersey Mikes. Taking online orders while you have a line to/ almost out the door is just not efficient when you only have one employee working. The people working here are clearly stressed because most of the time they only have one employee working, which just adds to the unpleasantness of the shop.
We waited in the lobby for 15 minutes before the employee acknowledged us (we were the only ones in there) she was working on a mobile order which we understand but then she asked us what type of cheese we wanted on someone else’s order??? The mobile order was completed and she finally acknowledged us and asked for our order. We would tell her exactly what we wanted then a second later she’d ask what we wanted again. Nicky the employee did this several times throughout our order. It definitely seemed like she was under the influence of something. Very jittery and slamming the oven and throwing toppings all over our sandwiches. We asked for salt and pepper. She did not put salt but some other white powder and when she realized she quickly grabbed the salt and put that on instead. She did NOT tell us what she actually put on the sandwich instead of the salt. We also asked for 2 deserts and she could not seem to handle warming those up. She checks us out and the price seemed under what it should be so we asked for the receipt she didn’t offer and threw away. Instead of printing a new one she grabbed the crinkled receipt from the trash and gave it to us. We told her she did not charge us for our desert so we had to redo the transaction.
Atmosphere: 1
Food: 1
Service: 1
Placed an online order for pickup at 6:20pm that said it would be ready at 6:35pm. The app said the order was ready so we headed to the store and got there by 6:35pm. They didn’t even start our order until 6:50pm, finished it at 7:05pm. If the app hadn’t told us it was ready, and if we had known they’d help everyone else in the store (even people that walked in after us)before us, we wouldn’t have shown up with cold stuff in the car. Definitely won’t eat at this location again.
Atmosphere: 1
Food: 1
Service: 1
Worst service I’ve ever had! I’m 38 never left a review for anything! Go at own risk I through food away due to how nasty she was afraid of what she did to it
They aren’t properly training their employees. They were polite but when I ordered a footlong flat bread they made it into a 6inch wrap and charged me full price. I explained but they assured me it was correct. I didn’t want to be a Karen and I was still hungry so I paid for it and left 🤣
Atmosphere: 3
Food: 3
Service: 2
Used to go there all the time for the convience, but now I refuse.
I place an order for pickup, at 9:25 am. Website says they are open at 9. I have been in there before at 9ish. Cool, I can get in and if it's ready, awesome. If not, I can take it to run. I have to be back at work at 9:30 so I would have just enough time.
Get there at 9:13. Locked. Knocked, no answer. Call, no answer. Try to see if I could see anyone, nope. Called a different store to see if they could get a hold of the store.
They told me that they would call me right back. At this time it's 9:18. I wait a few more minutes, before I say screw it and start heading back to work. I get a call on my way back "oh they would be there in like 5 minutes."
Well, by the time they clock in and get set up, I would be past my clock in time. I tell the other end to just hold off until I can get off work because there is no way I could get the subs since they weren't there now. And I need to be back at work in a literal 3 minutes.
I get off and go to get my subs at around 1143. I ask if I could have a bag of chips for my inconvenience, since they not only weren't open when they were scheduled to be, but because they were not going to be able to make the food on time.
The lady told me that I unconvinced her, because I asked her to hold off on making it then (which i understand, in theory). I told her that I couldn't pick it up because it wasn't ready at the scheduled time. In fact, no one was here at that time. She claimed she was. I told her then why didn't she answer the call or come investigate when I was knocking on the door? She said she was there. I asked why the door was closed and the other store said she was going to be in after the time my sub was supposed to have already been done.
She scoffed and walked away. I didn't catch her name, but I am not going to go to this store again if their response to their own failures is to gaslight the customer.
Very disappointed, do not go to this location.
Atmosphere: 1
Food: 4
Service: 1
Food was good. Ants were visiting for stickiness and were crawling by the drink machine
Atmosphere: 1
Food: 5
Service: 2
App has BOGO footlong deal that they wont honor.
Atmosphere: 1
Food: 1
Service: 1
Do not go to the Piney Green Subway! I arrived at the store at 8pm, closes at 9pm, and I was told that they could not make a sub because the toaster was down. I said I didn't mind not having the sub toasted but they said they aren't allowed to use the meat since the the toaster was down. She was obviously cleaning to close too early and was lazy and rude.
Restaurantji Recommends
They don’t accept coupons, the past 3-4 times I have been they are not friendly & has the worse attitudes.
Atmosphere: 2
Food: 2
Service: 1
Food was good. Bugs crawling by the drink machine
Atmosphere: 1
Food: 5
Service: 3
Recommended dishes: Cookies
Don’t go here, service is horrible. Very rude.
Atmosphere: 2
Food: 1
Service: 1
The food is old, this is the third time we tried this location, thinking maybe the first 2 experiences were just a fluke. However to our disappointment, it wasn't. The vegetables are old and brown and we couldn't even see the meat and cheese because it was hidden and covered up. My Daughter got sick off of the last sandwich she had and so we won't be going back here. Also, They won't even take coupons!! The girl said it was the owners choice. So we'll be going to one that is a little further away, but it will be worth it.
Atmosphere: 2
Food: 1
Service: 2
Rude young man at piney green
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Tuna
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