The manager was EXTREMELY rude because I told her there was no carbonation in the soda machine. We got into a yelling match because of how nasty she was being. I’ve been eating at this location for over 10 years. Everyone has always been polite, including her. Today was not her day!I proceeded to ask for a refund since there were no other drinks available at the price that I paid! She told me no, told me I was disrespectful, told me to leave and that I’m not allowed back. Does anyone know the contact number for Subway’s complaint department? I won’t be going backOh, and I even tipped her 15%. Horrible mistake
Service: 1
Chloe Clarke
Not only does the subway have roaches as they were crawling all over the cases, They also refused to take coupons that SUBWAY® sent to you through the mail. I ordered the great garlic, which specifically says on the coupon that it isn’t excluded And instead of spending the nine dollars for my meal, I spent almost $17 for it.
Atmosphere: 1
Food: 1
Service: 1
Isaiah Barrett
Ordered 2 subs this morning both were messed up. One was missing vinaigrette and the other way missing mayo and jalapeño.
Atmosphere: 2
Food: 1
Service: 2
Alexiana B.
cockroaches in everything.there was a dead squirrel in the ceiling.and the ice has black stuff coming out with it.
Kerry Wheeler
Updating my review to reflect the amazing service I just received. They fixed the speaker for starters, absolutely superb, she was very attentive even though I went through the drive thru and repeated back my order to make sure she didn't make any mistakes. Further, she explained WHY it took a little longer, effective communication, no mistakes and extremely kind. Even though the subs may not be as good of a quality as nearby competitors, it's worth picking them because of this interaction.
Food: 5
Service: 5
Micheal Turner
This was the worst customer service that I've ever had. I walk in and I'm hit with a blast of heat like 5 minutes of being in this furnace I'm sweating like crazy and not to mention the absolutely hateful employee like all I wanted was a regular Italian sub and then she hatefully says there is a whole menu board up there to figure out what you want and the place was covered in flys and also I would like to mention that the lettuce was old and starting to turn brown like in my 21 years I've never had this bad of a experience at a subway we will NEVER EVER eat here again also that employee needs a severe attitude adjustment like I was super close to going off on her I highly recommend going to another subway to eat like it was so hot I thought I was in a oven cooking like please save your money and your sanity and go elsewhere trust me it's worth it.
Food: 1
Recommended dishes: Meatball Marinara, Italian B M T, 12 Pack Cookie Box, Oven Roasted Turkey & Ham, Buffalo Chicken, Coca-Cola Classic
Austin Alsup
Don’t bother trying to use a coupon here. Whenever I tried to use my coupon, they said sorry we don’t accept your sandwich with that coupon. There’s nothing about the sandwich not be included on it and he said it was “store policy” . Absolutely outrageous. This should be posted, or maybe don’t send the coupons out if you’re not going to honor it.
Sam
Wish I could rate this place 0 stars. I ordered delivery through the Subway app and my food never came, so I called the restaurant and the employee who answered was rude and unhelpful. Apparently Subway can just take your money and not give you the food you purchased. I'm definitely calling corporate on this one.
Atmosphere: 1
Food: 1
Service: 1
Ed Sanders
The Staff is friendly but The Sub itself was ok. Been eating the same Pizza Sub for over 20 years recently there's something different about them.?.
Atmosphere: 3
Food: 3
Service: 5
paris butler
Maria was amazing this morning. She was precise and attentive. Food was great and effeiciently fast
They don't accept buy one get one free coupons. All other coupons are good. Sandwich was adequate.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Sweet Onion Chicken Teriyaki
Cassandra Harville
For some reason, this subway has a hard time making a sub that tastes good. They had barely any drink options; their coke zero tastes like lime and their other sodas were out of syrup. I got a chicken bacon ranch and it was barely filled. They used the rotisserie chicken... never had that be the default chicken for this sandwich. Ingredients didn't taste fresh at all and nothing really had flavor.
Kierra Donald
Every time I order online my food is never even started. I came inside and waited and she still did not start making my sub. Instead she took other customers before making my food. Then when I asked to just get a refund for my food since I watched that they weren’t going to make it they said they don’t know if they can. The overall service is just terrible and at this point the place should close.
Reginald Broadnax Jr.
They customer service sucks and they lock therevdoors before there closing time and won't open...yall need an real manager there when it's closing time and this is not an one time situation....it has happen numerous times.
Grayson Craig
Did not follow the order given in the drive thru. Probably won’t be back.
The manager was EXTREMELY rude because I told her there was no carbonation in the soda machine. We got into a yelling match because of how nasty she was being. I’ve been eating at this location for over 10 years. Everyone has always been polite, including her. Today was not her day!I proceeded to ask for a refund since there were no other drinks available at the price that I paid! She told me no, told me I was disrespectful, told me to leave and that I’m not allowed back. Does anyone know the contact number for Subway’s complaint department? I won’t be going backOh, and I even tipped her 15%. Horrible mistake
Service: 1
Not only does the subway have roaches as they were crawling all over the cases, They also refused to take coupons that SUBWAY® sent to you through the mail. I ordered the great garlic, which specifically says on the coupon that it isn’t excluded And instead of spending the nine dollars for my meal, I spent almost $17 for it.
Atmosphere: 1
Food: 1
Service: 1
Ordered 2 subs this morning both were messed up. One was missing vinaigrette and the other way missing mayo and jalapeño.
Atmosphere: 2
Food: 1
Service: 2
cockroaches in everything.there was a dead squirrel in the ceiling.and the ice has black stuff coming out with it.
Updating my review to reflect the amazing service I just received. They fixed the speaker for starters, absolutely superb, she was very attentive even though I went through the drive thru and repeated back my order to make sure she didn't make any mistakes. Further, she explained WHY it took a little longer, effective communication, no mistakes and extremely kind. Even though the subs may not be as good of a quality as nearby competitors, it's worth picking them because of this interaction.
Food: 5
Service: 5
This was the worst customer service that I've ever had. I walk in and I'm hit with a blast of heat like 5 minutes of being in this furnace I'm sweating like crazy and not to mention the absolutely hateful employee like all I wanted was a regular Italian sub and then she hatefully says there is a whole menu board up there to figure out what you want and the place was covered in flys and also I would like to mention that the lettuce was old and starting to turn brown like in my 21 years I've never had this bad of a experience at a subway we will NEVER EVER eat here again also that employee needs a severe attitude adjustment like I was super close to going off on her I highly recommend going to another subway to eat like it was so hot I thought I was in a oven cooking like please save your money and your sanity and go elsewhere trust me it's worth it.
Food: 1
Recommended dishes: Meatball Marinara, Italian B M T, 12 Pack Cookie Box, Oven Roasted Turkey & Ham, Buffalo Chicken, Coca-Cola Classic
Don’t bother trying to use a coupon here. Whenever I tried to use my coupon, they said sorry we don’t accept your sandwich with that coupon. There’s nothing about the sandwich not be included on it and he said it was “store policy” . Absolutely outrageous. This should be posted, or maybe don’t send the coupons out if you’re not going to honor it.
Wish I could rate this place 0 stars. I ordered delivery through the Subway app and my food never came, so I called the restaurant and the employee who answered was rude and unhelpful. Apparently Subway can just take your money and not give you the food you purchased. I'm definitely calling corporate on this one.
Atmosphere: 1
Food: 1
Service: 1
The Staff is friendly but The Sub itself was ok. Been eating the same Pizza Sub for over 20 years recently there's something different about them.?.
Atmosphere: 3
Food: 3
Service: 5
Maria was amazing this morning. She was precise and attentive. Food was great and effeiciently fast
Restaurantji Recommends
They don't accept buy one get one free coupons. All other coupons are good. Sandwich was adequate.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Sweet Onion Chicken Teriyaki
For some reason, this subway has a hard time making a sub that tastes good. They had barely any drink options; their coke zero tastes like lime and their other sodas were out of syrup. I got a chicken bacon ranch and it was barely filled. They used the rotisserie chicken... never had that be the default chicken for this sandwich. Ingredients didn't taste fresh at all and nothing really had flavor.
Every time I order online my food is never even started. I came inside and waited and she still did not start making my sub. Instead she took other customers before making my food. Then when I asked to just get a refund for my food since I watched that they weren’t going to make it they said they don’t know if they can. The overall service is just terrible and at this point the place should close.
They customer service sucks and they lock therevdoors before there closing time and won't open...yall need an real manager there when it's closing time and this is not an one time situation....it has happen numerous times.
Did not follow the order given in the drive thru. Probably won’t be back.