It was just an okay visit for me. Took forever to come to the speaker in the drive thru. When we ordered, they couldn't get it right. Got to the window, had to wait. All I can say is the food was hot. Staff was rude and very nonchalant
Chloë Moore
Severely understaffed (which isn't 100% their fault). They close early due to this issue. Pull everyone forward to give you your food in the drive thru even though there will be absolutely no one in line behind you. Why pull people up away from the window if no one else is in line? Notorious for getting orders wrong so be sure to check your bags before you leave.
Yasmina Almonte
This place is just horrible I had to wait more than 20 minutes for food in the drive thru!
Melanie Green
I bought a whopper combo. Sat in the drive thru line for 20mins. Burger was wrong. They forgot to bring the drink which was a Dr. Pepper. The were put of asked for sweet tea instead they brought me unsweetened tea. Also the did not give me my receipt. I tried to call the store for 30 mins. Busy
Jet Cobra
Once again they close the dinning room early. The dinning room closes at 5pm now cause of short staff. They don't get that many customers so that shouldn't be a closing early issue if you ask me, and of course I'm on a bike witch can be a little difficult in a drive threw sometimes
Karen Fowler
I ordered a BK Big Fish sandwich. What I got was about the size of a McDonalds filet o fish, maybe smaller. It literally had 3 pieces of shredded lettuce and a fish patty that looked like someone sat on it. You should be embarrassed to serve this at all, let alone call it "Big".
x33sickYT
Used the mobile order on the app at 9, showed up and they had a sign saying they were closing early but they already took my money out and never gave me a refund or anything. Worst customer service and worst bk location
Zachary Dobbins
Staff is friendly, food was hot and exactly what I ordered with no wait, great place!
Ash Carlton
WARNING!! This place up charges when you order meals without asking and doesn't care when you bring it to their attention.
Gainey Qs
Had a short road trip on Sunday for a little business. On the way back we decided to stop in and grab some lunch. The place wasn't very busy so we thought this was a good time to get in, eat and get back on the road. We ordered 2 Whoppers combos because let's face it, that sandwich is the best!! Recieved our cups to go get our drinks and the area at the drink machine had an awful sour smell. There was a wet floor sign that made me think they had just mopped but that wasn't the case. When we walked away from the "wet floor" area our shoes were sticking to the floor. Apparently there was a drink spill and it appeared that instead of mopping it up they just placed the sign there. Once our order was ready we sat down to eat and a few bites into my Wife's Whopper she saw a Black and Gray hair. SICKENING!!!We didn't cause a scene, we just folded up our food and tossed it in the trash. On my way out I asked for the manager to speak with me off to the side. I explained everything to her and, although she was polite, she gave me the impression that either she didn't care or that this happens often and she was use to it because she acted as if it wasn't a big deal.Glad we don't travel out that way often.
Bad customer service, food wasn’t fresh, both of my burgers smelt like pure poop
K H
I normally think a lot about the Burger King on Union Cross but after this visit I will probably stop going to Burger King altogether. The attitude of this restaurant has really gone down hill in my opinion. I should have checked the Facebook rating before eating here which is a 1.4ish out of five which is closer to what it deserves. The owner of this restaurant should close this location soon so a better place can take its place. That is my opinion but you might have to try this place out to really know what bad is
Arin Hester
Tara has made mine and my fiancé’s morning today. She was so friendly and had such a kind mood for the early morning. She deserves some kind of incentive for being so positive. We had a bad experience with another Burger King but this fully made up for it!
Dave InTheCarolinas
(Burger King, Union Cross Rd. Kernersville NC) Every once in a while, you got to get a Burger King, Whopper. Staff was very friendly. I’ve had better Whoppers, but it was ok. I’ll try them again in a month to see if anything changes
John Sebok
Cold meat, stale bun. Wery disappointed, charging 60 cents for slice of cheese on a sandwich?? When does corporate greed stop.
It was just an okay visit for me. Took forever to come to the speaker in the drive thru. When we ordered, they couldn't get it right. Got to the window, had to wait. All I can say is the food was hot. Staff was rude and very nonchalant
Severely understaffed (which isn't 100% their fault). They close early due to this issue. Pull everyone forward to give you your food in the drive thru even though there will be absolutely no one in line behind you. Why pull people up away from the window if no one else is in line? Notorious for getting orders wrong so be sure to check your bags before you leave.
This place is just horrible I had to wait more than 20 minutes for food in the drive thru!
I bought a whopper combo. Sat in the drive thru line for 20mins. Burger was wrong. They forgot to bring the drink which was a Dr. Pepper. The were put of asked for sweet tea instead they brought me unsweetened tea. Also the did not give me my receipt. I tried to call the store for 30 mins. Busy
Once again they close the dinning room early. The dinning room closes at 5pm now cause of short staff. They don't get that many customers so that shouldn't be a closing early issue if you ask me, and of course I'm on a bike witch can be a little difficult in a drive threw sometimes
I ordered a BK Big Fish sandwich. What I got was about the size of a McDonalds filet o fish, maybe smaller. It literally had 3 pieces of shredded lettuce and a fish patty that looked like someone sat on it. You should be embarrassed to serve this at all, let alone call it "Big".
Used the mobile order on the app at 9, showed up and they had a sign saying they were closing early but they already took my money out and never gave me a refund or anything. Worst customer service and worst bk location
Staff is friendly, food was hot and exactly what I ordered with no wait, great place!
WARNING!! This place up charges when you order meals without asking and doesn't care when you bring it to their attention.
Had a short road trip on Sunday for a little business. On the way back we decided to stop in and grab some lunch. The place wasn't very busy so we thought this was a good time to get in, eat and get back on the road. We ordered 2 Whoppers combos because let's face it, that sandwich is the best!! Recieved our cups to go get our drinks and the area at the drink machine had an awful sour smell. There was a wet floor sign that made me think they had just mopped but that wasn't the case. When we walked away from the "wet floor" area our shoes were sticking to the floor. Apparently there was a drink spill and it appeared that instead of mopping it up they just placed the sign there. Once our order was ready we sat down to eat and a few bites into my Wife's Whopper she saw a Black and Gray hair. SICKENING!!!We didn't cause a scene, we just folded up our food and tossed it in the trash. On my way out I asked for the manager to speak with me off to the side. I explained everything to her and, although she was polite, she gave me the impression that either she didn't care or that this happens often and she was use to it because she acted as if it wasn't a big deal.Glad we don't travel out that way often.
Restaurantji Recommends
Bad customer service, food wasn’t fresh, both of my burgers smelt like pure poop
I normally think a lot about the Burger King on Union Cross but after this visit I will probably stop going to Burger King altogether. The attitude of this restaurant has really gone down hill in my opinion. I should have checked the Facebook rating before eating here which is a 1.4ish out of five which is closer to what it deserves. The owner of this restaurant should close this location soon so a better place can take its place. That is my opinion but you might have to try this place out to really know what bad is
Tara has made mine and my fiancé’s morning today. She was so friendly and had such a kind mood for the early morning. She deserves some kind of incentive for being so positive. We had a bad experience with another Burger King but this fully made up for it!
(Burger King, Union Cross Rd. Kernersville NC) Every once in a while, you got to get a Burger King, Whopper. Staff was very friendly. I’ve had better Whoppers, but it was ok. I’ll try them again in a month to see if anything changes
Cold meat, stale bun. Wery disappointed, charging 60 cents for slice of cheese on a sandwich?? When does corporate greed stop.