Firehouse Subs Main Street

Door dashed a meatball sub and this is what I got. Called and manager acted like I was inconveniencing him…another poorly managed restraunt to add to Kernersville growing list.

Service: 1

Great place with great food!

Atmosphere: 5

Food: 5

Service: 5

Food is always so good!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Smokehouse Beef & Cheddar Brisket, Cookie, Pepperoni Pizza Meatball Sub

WORST CUSTOMER SERVICE IN KERNERSVILLE… maybe even the ENTIRE TRIAD! AVOID AT ALL COSTS!!

Atmosphere: 1

Food: 2

Service: 1

Delicious hot subs!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cookie, Italian, Firehouse Meatball Combo

My favorite place to eat subs

Atmosphere: 4

Food: 5

Service: 5

Love firehouse subs!!

Atmosphere: 5

Food: 5

Service: 5

Incredibly rude manager (or, I think she was a manager, since she acted in charge). Came in to redeem the daily free sub with your name, and she insisted we needed a "physical ID," despite having a picture of my license which matches the name on my app. Said it in the most inconsiderate manner too, without even making eye contact. Would've bought chips and drink with it, but I'll gladly not return to this location and take my business to the Winston-Salem location, where they're much friendlier.

Edit: Wound up ordering on the app and still got it free. Showed her. ?

The WORST experience at this location. I asked if kids eat free on Sundays and she said yes. But I was charged the full amount. When I questioned it I was only received with attitude from the staff. And then they continued to mock me and talk about me under their breath. Making ME feel like I was in the wrong. Overall was an awful experience and I wish I had canceled my order. Such a shame when I love Firehouse subs, but there are plenty of other sub places in town to choose from now.

Atmosphere: 1

Food: 4

Service: 1

I ordered for delivery. Food arrived without a sealed sticker. The New York Steamer came without all the ingredients. It only had one meat, no Italian dressing and no mustard. Beware if you are ordering for delivery. Never again.

Food: 1

Service: 1

Great experience having lunch here today!

Atmosphere: 5

Food: 5

Service: 5

I have never been to a firehouse subs where someone is so rude!
The lady preparing or prepping food was extremely rude to everyone in our party!

Atmosphere: 1

Food: 1

Service: 1

Service is terrible bad customer service. .didn't give everything on the order and then had attitude about it when asked for the drink and was told to get it myself..it was a bottle drink from the cooler ..all employees standing around gossiping...I hate picking up orders from this location

Atmosphere: 1

Service: 1

I alway appreciate the service and the quality of preparation at this location. I want to say that the Philly Cheese steak is the very best I have had outside of Philadelphia itself.

Atmosphere: 5

Food: 5

Service: 5

The food is soo good but sooo expensive.

Atmosphere: 5

Food: 5

Service: 5