McDonald's
$ • Fast Food, Coffee Shops, Burgers
Hours:
1400 Heartland Dr, Kernersville
(336) 993-7272
About McDonald's
Customers' Favorites
McDonald's Reviews
"what do you want" said the post, ordered my food and asked for ketchup for my fries at order post, asked for ketchup when i paid, asked for ketchup when i got my drink and was told to pull up to wait... asked the dude who was clearly getting off work chatting on his phone if there was ketchup in the bag... after he said...
"here" then he said "yeah" , which was a lie... so much for hot fries being worth eating...
this mc donalds is clearly ran by a "friend" manager, not...read full review
We saw our order delivered to the wrong car. They waited a solid 5 minutes before bringing it to the attention of the employee, who then brought the bags to us. After I asked if our items had been opened, the cashier rolled her eyes and proceeded to hand them to me. I took them & let my kids keep their happy meal toys but tossed the food. It’s flu season (even my 6 year old said they were being “irresponsible”). We will not be back to this location.
Ordered a egg mcmuffin- yolk was green, no excuses for this. Terrified I'll be up sick with food poisoning. Food service places should be more careful of these things. Will definitely be calling tmrw.
Ratings
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
McDonald's has received mixed reviews from customers. The manager Tanner is praised for providing excellent service and treating his staff well. However, there are reports of inconsistent quality, with some customers experiencing cold food, poor customer service, and long wait times. The French fries have been described as inconsistent, where some days they are perfect, while other days they appear old, soggy, and reheated. One customer had a negative experience with their chicken sandwich, which was served with hard bread and lukewarm chicken. Additionally, there have been complaints regarding the soda machine, where the soda had an odd aftertaste and was flat. One customer even received a fried ball of dough instead of a nugget. The building has been freshly remodeled, making it easier to navigate and order food.
Overall, McDonald's seems to have a hit or miss experience, with some customers enjoying their meals while others are left disappointed. There are limited vegetarian options, and concerns about cross-contamination have been noted. The restaurant is kid-friendly with a kids menu and is very wheelchair accessible.