McDonald's
1400 Heartland Dr, Kernersville
(336) 993-7272
Recent Reviews
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Good customer service and the inside was very clean.
Atmosphere: 5
Food: 5
Service: 5
Much better than most McDonalds. Food was hot and received order quickly.
Atmosphere: 4
Food: 4
Service: 4
3 locations ordered the same meal order from Kernersville they mess it up
Food: 1
Service: 3
The service is decently fast and always very friendly, my only complaint is the French fries are inconsistent with the quality some days perfect fries then the next day the French fries look old, soggy and reheated other than that the building is freshly remodeled and renovated makes it easier to navigate around and order dood
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: French Fries
Could be better decent food, good service
Atmosphere: 3
Food: 3
Service: 4
I go through there every morning for breakfast. The order is continuously wrong have talked to several managers. Nothing changes and the quality of the food is not good. Muffins are so hard. They’re like a brick hashbrowns very greasy. The people at the windows are generally friendly, but get very defensive When they’re told the order is wrong again.
Atmosphere: 1
Food: 2
Service: 3
Fresh made. Attentive staff
Atmosphere: 4
Food: 5
Service: 4
The dinning room is clean, the guy who hovers around keeps it clean. It’s a bit awkward, but it’s clean. As for the rest of it, it might as well not have indoor seating. You can’t speak to anyone inside. Tried to tell them they were out of ice, out of ketchup, and ask why when we ordered dessert after dinner that despite having a table top number and selecting eat in, it was left at the mobile check in.
Atmosphere: 2
Food: 1
Service: 1
Do better, must be reallllyyyyy hard to put straws or fries or ketchup in the bag.
Atmosphere: 1
Food: 1
Service: 1
Me and my family eat here all the time but today we came in and the seating area is totally different. Our food came out cold and the tea was watered down. I did not enjoy my burger or my fries. The lady that brought our food to us said "Sorry it took so long, atleast its fresh and hot" My sons burger in the happy meal was wrapped backwards. The receipt paper was on the inside with the burger. I'm very disappointed.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
“Software update at 3am”
The water from the soda machine had an odd after taste as did the soda using the same water, the Dr. Pepper came out flat and undrinkable. I was also given a fried ball of dough instead of a nugget which was foul to bite into
Vegetarian options: Not much vegetarian food and probably lots of cross contamination
Kid-friendliness: Kids menu
Wheelchair accessibility: Very wheelchair accessible
Atmosphere: 3
Food: 3
Service: 4
Food has gone downhill, every syrup package had punctures, hashed browns were super greasy, and it doesn't seem clean inside. I won't return to this location.
The new gen z kids are so rude like, they don’t even say have a good day lol the older workers make you want to come back by smiling
Atmosphere: 1
Food: 1
Service: 1
Yuck 🤮🤢
Atmosphere: 1
Food: 1
Service: 1
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