Starbucks

1020 S Main St, Kernersville
(336) 996-2819

Recent Reviews

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Sharon George

Do not go to this location!!! When people, as I did, do not order whipped cream, dont think you will fool them with your mistake. I went thru the drive thru today about 1:45. I ask for a Venti Mocha Frap, that I've ordered numerous times. I always ask, NO WHIPPED CREAM. Its not, just, that I dont like it, but I can't eat or drink it. I also order my drink with skim or almond milk ONLY. I was on my phone when they handed it to me so I begin to drink it. Right off I could tell the filmy nastiness in my mouth, that whipped cream does. I look at the cup, and I can see clearly they had accidently put whipped cream but instead of doing a fresh drink they blended it together. REALLY???? WHY WOULD YOU THINK THATS OK. I have a very sensitive system so as Im doing this review, my stomach is hurting. Unfortunately I also know what's next and that means I'll be sick pretty soon. Whoever made my drink and if any of the others saw this and thought it was okay, well its not. You not only hurt a customer, you totally 100% disrespected me and my dietary needs/specific order. I did call and was told. Sorry, by Matt, the manager. Oh and he will give me another drink on Friday morning when he's there. First off. Ill want my $ back and second I will not come back. Honestly im not sure this drink wasn't already made or..... it was not even icy when they handed it to me. Probably for blended whip cream in it. Let's hope I dont end up really sick etc.

Atmosphere: 3

Food: 1

Service: 1

Paul Martin

Ground beans. Filter through extremely hot water. Add any milk, sugar, flavorings, toppings desired and you have your version of a venti triple espresso, half caff, skim, three pumps of caramel, two pumps of vanilla, no whip, ice on the side coffee with a cake pop and breakfast sandwich.

In other words, as always Starbucks gets it right regardless of beverage or food choice. It's always great and earns its five stars.

Atmosphere: 5

Food: 5

Service: 5

Tasha McCrea

Took my granddaughter here to get a Carmel Ribbon Crunch and a cheese Danish, which was very tasty, clean store and friendly staff

Atmosphere: 5

Food: 5

Service: 5

Greta Pipkin

The drink quality is good but the inside of the store is filthy. If you get a drink here, I suggest the drive-thru. This place could use a remodel or much needed TLC to clean it up, both inside and out.

Atmosphere: 2

Food: 3

Service: 4

Ryan Norman

While passing through on our way back to Ohio, my truck broke down in the Starbucks drive-thru. I managed to move it off to the side to work on it, and it was a hot day with my wife and son stuck waiting with me. One of the baristas, Syd, kindly invited them inside for some juice and water to keep cool while I made repairs. It meant so much in a stressful moment, and they truly made us feel at home. And of course, the coffee afterward was just what we needed!

Atmosphere: 5

Food: 5

Service: 5

Jayden Fernandez

Gwyn was so sweet to my family, thank you so much! You made my kids day.

Atmosphere: 5

Food: 5

Service: 5

Jimmy Carter

Coffee machine was broken. The barista substituted an Americano for no extra charge. It was fantastic.

Atmosphere: 5

Food: 5

Service: 5

Bryan Smith

99% of the time the employees are very welcoming. I have never had anything bad from this Starbucks.

Atmosphere: 5

Food: 5

Service: 5

Robert Horn

Just great all around fun. Love their drinks!

Atmosphere: 5

Food: 5

Service: 5

Daniel Coleman

Nancy and the crew are always the best here and I love stopping in ! The service at this location is amazing!!

Atmosphere: 5

Service: 5

Andrew Swift

Fast. Clean. Large enough to find a table.

Atmosphere: 5

Food: 5

Service: 5

Lori Caudle

Amazing customer service & great food.

Atmosphere: 5

Food: 5

Service: 5

Sandra Roane

Good cup of coffee and very friendly service

Atmosphere: 5

Food: 5

Service: 5

Ricky Robinson

gwen and MAtt are god sent

Atmosphere: 5

Food: 5

Service: 5

Adriana Thompson

I love Starbucks!!! Everyone is so kind and thoughtful, my coffee was delicious!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Frappuccinos, Cake Pops, Iced Caramel Macchiato, Turkey Bacon Cheddar \u0026 Egg White Sandwich, Marshmallow Dream Bar

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