Wendy's
1468 North Carolina Hwy 66 S, Kernersville
(336) 992-2836
Recent Reviews
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Not a great Wendy's. The floor was sticky throughout the entire place, the music too loud, and we spent $28 for two people to each have a baked potato , small chili, small drink and small frosty. Also the bathroom wasn't clean. Not recommended
Atmosphere: 1
Food: 3
Service: 3
It's a fairly good Wendy's they do sometimes leave things off from your order so always check before leaving
Atmosphere: 4
Food: 4
Service: 4
Had to wait forever for my sandwich to be made. While sitting there waiting I noticed how the employees were sure to not mix their own drink with whatever it was last made. So they clearly know that it's very easy to mix beverages but to do that for the customer is too much of a hassle.. but the three drinks I watched employees make for themselves they were sure to flush the system before they got their drink. So basically the customer is not worth making it correct even though they're fully aware of what happens. Not to mention I waited 25 minutes I would have been better off going to Dario next door and waiting in the 30 car line and getting my food faster than Wendy's with zero cars in line horrible management obviously
Food: 2
Service: 1
Customer service is horrible an very slow food is always cold and missing whatever I order everytime
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Cheeseburger
I usually have a good experience here . But this crew on Friday late afternoon are lost. All the females dont know what there doing. Messed up my order twice. The food wasnt that great either. Disappointed.
Atmosphere: 5
Food: 2
Service: 2
Super nice people. Got drinks wrong, no salt on the fries, and less fries in the large box than the medium. Shame to pay extra for less fries and a drink I can’t have.
Atmosphere: 3
Food: 1
Service: 4
I'm a truck driver by trade and I'm only home on the weekend so time with my family is precious to me. I don't eat Wendy's food because of past bad experience with this particular chain and location. My wife and daughter on the other hand love the crap. While ordering for my family we found that once we got home that a sandwich was missing. I took precious time to return to this location to only to have an employee shove a sandwich out the window with no bag but with plenty of attitude. I asked for a bag. I was then told by the manager that next time I would have to call first. Wait. I didn't mess up the order and I am the one waisting time and fuel to return so my family can get what I paid for. I asked why did I need to call and told "I don't know". Last time at this location. I refuse to pay for bad service, food, and attitude.
Atmosphere: 1
Food: 1
Service: 1
Skip this place! Order never right! Food subpar!
Atmosphere: 1
Food: 1
Service: 1
The most consistently terrible wendys there is. Ordered literally just a chicken sandwich and a frosty. They don't have frosties. Then waited 15 minutes with no one in front of me for literally just a sandwich. They forgot the tomatoes and gave me wilted lettuce. Sandwich was over 7 dollars. Will not be back.
Atmosphere: 1
Food: 1
Service: 1
Great location. Food and service was perfect.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Every time we come to the store it’s a little longer wait then anyone wants to wait but everywhere is low staff right now. They made the food fresh when we ask.
Atmosphere: 5
Food: 5
Service: 5
We came in the middle of a lunch rush on Friday 10/11/2024 and we had the best service! The manger was exceptionally
polite and efficient!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Stack
Absolutely HORRIBLE service, the district Manager needs to get a hold of the GM at this location, you guys have team members on the phone while there’s customers waiting to place their order. You wanna question it? Review the cameras on the front desk on 10-9-2024 at 3:45pm.
Atmosphere: 1
Food: 1
Service: 1
We stopped in late Friday night with a large family order. They were fast and the food was good.
Food: 5
Service: 5
Don't get here if you have a food allergy.
Ordered sandwiches without mayo (I have a kid with an allergy to eggs). All of them had mayo, and seemingly had extra mayo. Didn't catch this until I was already down the road and had to stop another Wendy's where the corrected the order free of charge.
Dietary restrictions: Do go here if you have dietary restrictions, they will not follow the order.
Food: 2
Service: 3
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