Came here Sunday at 8:35 PM. The store is supposed to be open until 10:00 PM, but when I went inside, the shelves were already empty and employees were cleaning and putting things away. One of them told me they were “sold out” and basically done for the night.
I drove about 15 minutes to get here and wasted almost half an hour for nothing. If you’re going to stop serving customers this early, it should be clearly announced online or at the door. Very disappointing and unprofessional.
Atmosphere: 1
Service: 1
Janee Mancia
First and last time visiting here. Within hours of consuming 2 doughnuts from this place I became terribly ill. Also I thought the doughnuts were suppose to be hot? They were very cold.
Food: 1
April Rohde
Ordered the six pack of the classic donuts which is clearly listed on the website what donuts they come with. So I get the delivery order just fine and six donuts that I don't even like. So evidently if they don't have the donuts they'll just put any of them in there. I don't understand why a donut place doesn't have more donuts.
Food: 1
Cydney DeCosse
The 5th time in a row I've come here to be told immediately that all they have left is glazed and 1 or 2 of another flavor. Why even stay open if you aren't going to have any donuts? Wanted to surprise my kids for the season with some yummy treats but I guess I'll be going somewhere else from now on. We love the donuts but that doesn't help us when you never have any.
Atmosphere: 1
Food: 1
Service: 1
Dillon Pearce
Went in at 6pm, they close at 10. They only had 2 kinds of doughnuts. I asked if I could get the Peanuts (comic strip) themed doughnuts and the staff looked at my like I kicked their dog. They just told me no with no explanation. Why put up a huge sign on the menu advertising the item if they aren't going to sell it? I understand fast food jobs are thankless and demanding. I've worked similar jobs before. Staff were unnecessarily rude.
Atmosphere: 1
Food: 1
Service: 1
Chermaine Cook
One of the worst kk I've visited the donuts were not good they tasted like grease I love them hot and now and they were but not good at all the service was poor servers were not friendly at all correction one was the one after taking my drink back in to have it redone because it looked degusting and she politely made me another will not recommend nor will I be returning again
Atmosphere: 2
Food: 2
Service: 2
Tabitha Smith
This location gives Krispy Kreme a bad name! I have visited this location twice, only to get old stale doughnuts! The doughnuts are too expensive not to be fresh.
Sherry Burden
The doughnuts always hot when I go. Not the healthiest food but hey everyone now and then I feel no guilt. Enjoyed my glazed doughnuts.
Food: 5
Service: 5
Lindsay Farmer
Terrible customer service. Older man acted like it was an absolute chore to take my order. Awful attitude.
Service: 1
Ben Farmer
The staff at this location have been very disrespectful and rude twice now. Both times I was just trying to order and was cut off and made to feel like my presence was a significant burden. The older guy who works the drive thru has no people skills and is the reason we will not come back here again.
The manager is a young girl who doesn’t care about customers and is RUDE. We went in at 3:30pm on a Sunday for regular glazed donuts and they had NONE we ordered a drink instead we asked for a iced mocha caramel latte on the menu it has whipped cream and both drizzles and when we received it, it had none. We told the young guy that it wasn’t correct we told him it was missing the toppings so he took it back and that’s when the young rude manager came and yelled at me saying what did you want and I told her the item and she said that is what I made for you and I said no let me show you I pull up the picture and show her and she’s like ok it’s just missing the toppings and I said yes can you add them, she rolls her eyes and says that’s all you had to say and I said that’s exactly what I told the young men which is why he took it back there and she closes the window, when we get the drink back it tasted just like dark coffee with no ice and disgusting. I threw it away and will never be going back here again.
Atmosphere: 1
Food: 1
Service: 1
Gartrell Hines
This location is a waste of space. They never have donuts, they aren’t fresh, and you can’t order online because everything is out of stock.
Atmosphere: 3
Food: 1
Service: 1
milika cherry
I Love Krispy Kreme but everytime I go to the one in knightdale, their hot machine is never working and the doughnuts never taste fresh. They seem to just put icing on them but they still aren’t hot compared to the other Krispy Kreme locations. I think they should fix their machine so they could start making hot doughnuts and they should also start getting fresher doughnuts because it shouldn’t taste stale the very next day. I spoke to the manager about this, and he ended up giving me another set of doughnuts which taste the exact same but at least he tried to make it right, so ill give them another chance.
Atmosphere: 3
Food: 1
Service: 3
Tumi Blossom
The workers are rude and disrespectful, manager is a young girl that doesn’t know how to be professional and calm in situations. They have a hot sign up but they’re donuts are not made fresh and they only warm they’re donuts up and sit them on the warming rack which is false advertisement. Ordered online and wanted a refund and the manager never apologized but the employee did and didn’t assist at all at getting my refund back.
Atmosphere: 1
Food: 1
Service: 1
the Captain
all they had was glazed donuts ! How does a donut store run out of donuts?
Came here Sunday at 8:35 PM. The store is supposed to be open until 10:00 PM, but when I went inside, the shelves were already empty and employees were cleaning and putting things away. One of them told me they were “sold out” and basically done for the night.
I drove about 15 minutes to get here and wasted almost half an hour for nothing. If you’re going to stop serving customers this early, it should be clearly announced online or at the door. Very disappointing and unprofessional.
Atmosphere: 1
Service: 1
First and last time visiting here. Within hours of consuming 2 doughnuts from this place I became terribly ill. Also I thought the doughnuts were suppose to be hot? They were very cold.
Food: 1
Ordered the six pack of the classic donuts which is clearly listed on the website what donuts they come with. So I get the delivery order just fine and six donuts that I don't even like. So evidently if they don't have the donuts they'll just put any of them in there. I don't understand why a donut place doesn't have more donuts.
Food: 1
The 5th time in a row I've come here to be told immediately that all they have left is glazed and 1 or 2 of another flavor. Why even stay open if you aren't going to have any donuts? Wanted to surprise my kids for the season with some yummy treats but I guess I'll be going somewhere else from now on. We love the donuts but that doesn't help us when you never have any.
Atmosphere: 1
Food: 1
Service: 1
Went in at 6pm, they close at 10. They only had 2 kinds of doughnuts. I asked if I could get the Peanuts (comic strip) themed doughnuts and the staff looked at my like I kicked their dog. They just told me no with no explanation. Why put up a huge sign on the menu advertising the item if they aren't going to sell it? I understand fast food jobs are thankless and demanding. I've worked similar jobs before. Staff were unnecessarily rude.
Atmosphere: 1
Food: 1
Service: 1
One of the worst kk I've visited the donuts were not good they tasted like grease I love them hot and now and they were but not good at all the service was poor servers were not friendly at all correction one was the one after taking my drink back in to have it redone because it looked degusting and she politely made me another will not recommend nor will I be returning again
Atmosphere: 2
Food: 2
Service: 2
This location gives Krispy Kreme a bad name! I have visited this location twice, only to get old stale doughnuts! The doughnuts are too expensive not to be fresh.
The doughnuts always hot when I go. Not the healthiest food but hey everyone now and then I feel no guilt. Enjoyed my glazed doughnuts.
Food: 5
Service: 5
Terrible customer service. Older man acted like it was an absolute chore to take my order. Awful attitude.
Service: 1
The staff at this location have been very disrespectful and rude twice now. Both times I was just trying to order and was cut off and made to feel like my presence was a significant burden. The older guy who works the drive thru has no people skills and is the reason we will not come back here again.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The manager is a young girl who doesn’t care about customers and is RUDE. We went in at 3:30pm on a Sunday for regular glazed donuts and they had NONE we ordered a drink instead we asked for a iced mocha caramel latte on the menu it has whipped cream and both drizzles and when we received it, it had none. We told the young guy that it wasn’t correct we told him it was missing the toppings so he took it back and that’s when the young rude manager came and yelled at me saying what did you want and I told her the item and she said that is what I made for you and I said no let me show you I pull up the picture and show her and she’s like ok it’s just missing the toppings and I said yes can you add them, she rolls her eyes and says that’s all you had to say and I said that’s exactly what I told the young men which is why he took it back there and she closes the window, when we get the drink back it tasted just like dark coffee with no ice and disgusting. I threw it away and will never be going back here again.
Atmosphere: 1
Food: 1
Service: 1
This location is a waste of space. They never have donuts, they aren’t fresh, and you can’t order online because everything is out of stock.
Atmosphere: 3
Food: 1
Service: 1
I Love Krispy Kreme but everytime I go to the one in knightdale, their hot machine is never working and the doughnuts never taste fresh. They seem to just put icing on them but they still aren’t hot compared to the other Krispy Kreme locations. I think they should fix their machine so they could start making hot doughnuts and they should also start getting fresher doughnuts because it shouldn’t taste stale the very next day. I spoke to the manager about this, and he ended up giving me another set of doughnuts which taste the exact same but at least he tried to make it right, so ill give them another chance.
Atmosphere: 3
Food: 1
Service: 3
The workers are rude and disrespectful, manager is a young girl that doesn’t know how to be professional and calm in situations. They have a hot sign up but they’re donuts are not made fresh and they only warm they’re donuts up and sit them on the warming rack which is false advertisement. Ordered online and wanted a refund and the manager never apologized but the employee did and didn’t assist at all at getting my refund back.
Atmosphere: 1
Food: 1
Service: 1
all they had was glazed donuts !
How does a donut store run out of donuts?
Atmosphere: 1
Food: 1
Service: 1
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