Moe's Southwest Grill

Had a veggie burrito with no dairy delivered. It was delicious! No dairy whatsoever and all vegetables and beans. I will go in person next time. #Veganuary

I must say this is a very well ran Moe’s operation. The moment I got in line a young man was so responsive to what I needed, with a smile and he took care of me well, then for the other additions into my dish, a young lady asked me with a smile how she can help me as to what I needed to add into my plate, And both of these team members were wonderful. They took care of me. They asked the right questions and they were so polite and engaging at the same time engaging meaning what my desire was for my meal. They actually wanted me to enjoy my meal the way I wanted to be prepared.
Then I see a gentlemen who was interacting, actively with the staff, so I felt he was a manager or the owner. so when I went to pay for my meal, I asked the young man are you the owner or the manager? He stated that he is the manager, I asked for his name, he said his name is Jose.
Well then I said Jose, you have such a wonderful team behind you. I have been to many Moe’s Southwestern for my lunch and dinner throughout our wonderful United States. But I will tell you this location surprised me very much as employee greeted and made sure that the customer was happy and they did that with a smile and care of what I requested. The end result was that my food was prepared with care and love. Anything that goes into our body with wonderful folks that prepare our food for us if they are in a good mood, those vibrations will come into our dish. And I will tell you when I got home. My Moe’s Southwest tastes very delicious and well prepared just the way I like it. (I sure loaded up on sauces, as I am all about the sauce)
I Personaly feel. That Jose and his team are one of the top in all the Moe’s locations that I have been to.
Thank you knightdale Moe’s Southwest Team. (Young tall caucasian man, wonderful Latin lady, and wonderful young African American brother, I want to convey to you that my meal was wonderful because it was prepared and handled buy some very good brothers and sisters as your self.
And thank you Jose. I approached you, asked if you were the owner or Manager. Because I was observing your interaction with the team members, and you states you were the manager. And I thanked you for having and training such a wonderful team. It is not easy… what you have achieved... as I say this as I am a manager my self with 80 Team members.
Keep it up. I will go the extra mile to come to to this location.

Atmosphere: 5

Food: 5

Service: 5

What happened to Moe’s? I’ve never been to the Knightdale franchise, but I’ll never be back. I went in craving an old favorite, the Homewrecker bowl, and walked out with my wallet wrecked and nothing else. I wouldn’t have minded paying the new higher prices that were hilariously advertised on the front door, but the entire bowl weighed less than 7 ounces. The line cook skimped on everything and told me it would cost extra to get more. The checkout person asked me if I wanted BOGO and I said sure, then she said I would have had to order that ahead on the app. Why ask then? Photo is the plate untouched. The only reason I have rice on the fork is because I was looking for the rest of the chicken…

Goodbye Moe’s. We used to enjoy you.

Atmosphere: 4

Food: 1

Service: 2

I went to Moe's around 8:40 pm for take out service. The customer service was great. All staff was pleasant.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bowl

Burritos were good, tortilla chips weren't very fresh. Plenty of salsa options.

Parking: Located in strip mall, so a small parking lot, but more behind it if busy.

Atmosphere: 3

Food: 4

Service: 5

This location has several employees....very nice..clean..prepared the food and asked if you wanted extra chips...Nachos Bowl was delicious...CUSTOMERSERVICE......GRADE A!

Atmosphere: 5

Food: 5

Service: 5

Aj was amazing ! Took care of me always had a smile on her face! One of the reasons I come to moes in knightdale only!

Atmosphere: 5

Food: 5

Service: 5

Love this location and the staff this is solely for the corporate part of the business, it is ridiculous that your staff has to work with no A/C for multiple weeks on top of grills as well the quality of service has yet to go down with no a/c the service and food is always great but you can see how tired and exhausted these workers are in the heat. It’s ridiculous

Atmosphere: 5

Food: 5

Service: 5

Stopped in for lunch after church Sunday and was very disappointed. The service and food were good as usual. The disappointing thing was there was no air conditioning and the place was like a sauna. This is not the only time we've been and the AC was out. It is out quite often. I think we'll find a new Sunday lunch spot.

Atmosphere: 1

Food: 4

Service: 4

Recommended dishes: Homewrecker Bowl, Chicken Burrito, Nachos, Salad

This is hands downs the worst Moe's location I've ever been to. The AC is broken in the dining room, in the NC summer. The interior was worn out with ripped seats everywhere. The coke machine tasted watered down. The burritos were poorly wrapped and falling apart. The chips were stale and without salt. This wasn't a cheap meal for being as bad as it was. We will never return to this location.

Atmosphere: 1

Food: 1

Service: 2

Very good service and friendly staff!

Atmosphere: 5

Food: 5

Service: 5

They have workers slaving inside with no AC. I was in there less than 10 minutes was actually drenched in sweat.

Also don't accept the Moe's app / rewards.

Atmosphere: 1

Food: 1

Service: 5

Every time we come here it doesn’t disappoint. The staff is awesome. The food is awesome. What can I say it’s always an overall fantastic experience.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bowl, Homewrecker

The Moe’s in Knightdale, NC is our favorite Moe’s location to eat at. The staff is great and so is the food. It’s one of our favorite places to go out to eat as a family.

They always treat us right, here at Knightdale Moe's! Husband loves the Stack, toddler loves the chicken quesadilla, and I the Homewrecker Bowl. The Poblano Crema is the best with chips!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Stack, Bowl, Quesadilla